All reviews

Rating Breakdown

  • 5
    87% (534 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    6% (39 ratings)

Reviews with Text

  • 95% (577)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 20, 2022

Great customer service. Shermielia is a great help! I asked her many questions and she was able to answer them all in little time.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Hi Go Get It Grip Socks, We are so glad to get your approval about our service! We are also glad to hear from you if you meet any other problems or questions, and we will try our best to help you! Feel free to tell us if you have any suggestions or any other problems! We are always here if you need us!💗 Best regards, Ruby | Etranslate

4 / 5 Share

March 16, 2022

I used an application that is a bit complicated at first, but it works very well and their customer service is very attentive.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

March 13, 2022

Very easy to setting up and quick to understand. When you need some information or have some trouble the customer team is very efficient. I am very happy with it !!

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your approval! We are so glad that we can help you! On the other hand, feel free to tell us if there is anything we could help and improve! We are so willing to give you a satisfying service and using experience! Sincerely, Ruby from Etranslate team

4 / 5 Share

Jan. 23, 2024

Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

4 / 5 Share

Jan. 31, 2022

Thanks to all the team for their precious support. Good app to translate either the product description either the page sections.

Using app

26 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello Panzanello Winery, Thanks for your kindness and support! We will always do our best to resolve the issue that our valued customers experienced. We are available 24/7 to attained to your concerns, please don't hesitate to reach us anytime. Best regards, Etranslate team

4 / 5 Share

Dec. 19, 2021

Good app. Thanks. easy to use and fast, translation is accurate and well done. will change my rating later.

Using app

15 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi friends at Bois Déco Montréal, Thanks for your kindness and support! if you have any feedback and suggestions, we are so glad to hear from you! And we are always here if there is anything we could help! Best regards, Etranslate team

4 / 5 Share

Oct. 27, 2021

It's not really free, but works for 2000 words / one language. English language translated into German comes out quite easy and seems natural.

Using app

5 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Update: Hi, now we specially offer 20k credits for free! Usually it is enough for most users to translate the whole store. Any suggestions or opinions can drive us moving forward! __________________________________________________ Hi there, You can use the Manual translate feature for free. No pageview limit. We offer 2000 words for mainly testing the Auto translate feature. Glad that the app can help you. Feel free to tell us if you have any suggestions or questions. Regards, Zeusir from Team Uppercommerce

4 / 5 Share

Dec. 17, 2022

I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great. I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages. There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far. I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use! Great app, thank you. I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2020

OK.. So my original review was very harsh.. and a few days later they fixed the search, fixed the export, invested the time in RTL support and were keeping in good communication with me to fix issues I have encountered.. so while it might not be perfect right now.. if they keep this attitude up they will be!!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, We just tried to check the issue but your store is locked. We have contacted you by email. Could you kindly tell us how to visit your store? Also more details about the issue. Then we can start. Do not worry we will try our best to help you with it. Thank you. Best, Zeusir from Team Etranslate

4 / 5 Share

April 14, 2020

I have used this app to translate my shop into other languages. It is the best app to do the job so far. There is still small bugs and problems, but when the developer has fixed these. It will be the best app for manual translations.

Using app

17 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, I have reported this to our dev and sent an email to you just now, we can stay in touch through email. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.