All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

Sept. 10, 2022

Really helpful customer service chat who helped me with every question regarding the app. Well done!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gronio , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 9, 2022

J'ai tout traduit et ça a très bien fonctionné! Mon texte sur la compagnie n'était toujours pas traduit et on m'a aidé à le faire avec l'aide en ligne. C'était super!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour BumBelle, Merci beaucoup pour votre approbation, et nous sommes si heureux que vous soyez satisfait de notre application et de notre service !!!🤩 Nous sommes toujours là si vous avez besoin de notre aide ou si nous pouvons vous aider en quoi que ce soit ! Santé ! 🥂 Meilleures salutations, Etranslate Team

5 / 5 Share

Sept. 9, 2022

good service........................................................................................................

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello SilaWear, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 9, 2022

Super quick to help when you have problems with the app. The app works well and you can translate several languages ​​which makes it super good for those who sell to different countries

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Papi , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 9, 2022

Great app. It's probably the cheapest translation app out there for the features that it gives you. I tried a couple before but was not happy with the, I've been using this app for two months now and it's great. Easy to implement and use. Highly recommend. :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Švara su Šypsena, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

4 / 5 Share

Sept. 8, 2022

nice app with great customer service very reactive and helpful, they did answer me very quickly , thank you

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello 4iphone.fr, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 8, 2022

We have translated our website into 3 languages. Great customer service, The person was very responsive. Very useful tool!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello MOODYZEN, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 8, 2022

l'applicazione sembra perfetta, ho ricevuto il pacchetto di crediti illimitati dall'assistenza. attualmente è 5 stelle per me!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Ciao STILE IFS, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti saluti, Etranslate Team

5 / 5 Share

Nov. 14, 2023

It's good. The customer service has been replying with patience. I will recommend it to people who need website translation. I hope they can successfully sync our pages soon.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Femobook, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 7, 2022

A very simple app to set up and use. Customer service resolved an issue within minutes and this is the perfect add-on for our site. AMAZING!

Using app

About 8 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hello Luxalete , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 7, 2022

I had some issues making the language selector work at first, but I reached out to Shermelia from Customer Service and she has helped me so good! Shermelia and the development team managed to fix the problem very quickly. Would definitely recommend this app.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello K-Beauty Store, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

1 / 5 Share

Sept. 7, 2022

A l'inverse de ce qui est dit l'application ne gere pas les avis de judgeme. En plus si vous avez des article sans variantes il affichera (et traduira) les case de variantes!!!! Donc pour les produits sans variante vous aurez quand même le selecteur de variantes qui s'affichera sur les pages traduite avec marqué "Titre" et "titre par défaut". J'ai essayé de regler cela avec le SAV mais aucune solutio acceptable ne m'as été proposé si ce n'es d'exporter tout mes produits et changer cela manuellement (a refaire à chaque fois que vous faites un nouveau porduits). Pareil pour les avis, je devais les exporter, les faire passer avec une autre application pour ensuite les réinjecter dans l'app de traduction... Et naturellement opération à refaire à chaque fois... Si vous avez uniquement des produits avec des variantes et que vous n'utilisez pas judgeme pourquoi pas (même si l'interface est pas très intuitive) mais sinon fuyez

Using app

About 4 hours

Total reviews

9

Average rating

4.1

Developer Reply

Bonjour La Magie du Naturel, Merci pour vos précieux commentaires. Nous sommes vraiment désolés d'apprendre votre récente expérience avec nous. Il est regrettable de savoir que vos attentes n'ont pas été satisfaites. Nous allons sûrement résoudre tous vos problèmes et nous assurer que vous êtes satisfait de nos services. Nous sommes disponibles 24h/24 et 7j/7, vous pouvez toujours nous contacter via le chat en direct ou par e-mail : [email protected] disponible sur votre compte. Nous affectons un responsable du support pour enquêter et résoudre votre problème. Encore une fois, je m'excuse pour la gêne occasionnée et je tiens également à vous assurer que vous êtes notre précieux utilisateur et nous veillerons à ce que vous soyez ravi de nos services. Sincères salutations Équipe d'assistance ETranslate

5 / 5 Share

Sept. 6, 2022

The app is great for translating your website and as a currency converter. The customer support is awesome and helpful. I recommend this app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mylk Ma'am, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 5, 2022

i use this app and there were some issues on my store but they helped me solve it and were patient with me. i really recommend this to every business owner on shopify that needs help with translation on their store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello VioletBeaute, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 4, 2022

Nice app integration and recommended for others! Good customer service! Helping you in minutes! Good work

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bouwdrogerservice, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 4, 2022

ET Language Translate-Currency is a good app. I contacted Customer Service and they were very responsive. I was able to use the 7 day free trial for the growth plan to auto translate my store in multiple languages.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wanderlvst , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 4, 2022

This has been the most amazing app for translating, I have installed many other before, this was the easiest to work with. And Lisa from customer service was so helpful through installing the app !!!

Store

Yeon

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello Yeon, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

1 / 5 Share

Oct. 2, 2022

The customer service is annoying and not helping fast enough. My problems are not solved unless I spam them with questions. Bizarre.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Trendyo Oslo, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, ETranslate Team

5 / 5 Share

Sept. 2, 2022

The currency creation will not work, the customer service guides patiently and uses the authorization to assist in the installation, and the problem is solved, the service is really good

Store

Mercury

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mercury, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 2, 2022

Great service! Quickly solved the problem for me! patience! fast! precise! Thank you so much Lisa for your help! The performance of the software will be evaluated in later use!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello gengyouyuan, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team