All reviews

Rating Breakdown

  • 5
    87% (533 ratings)
  • 4
    5% (30 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (40 ratings)

Reviews with Text

  • 94% (576)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2022

Best support ever!!!! One can ask anything and a couple of minutes later you'll ger an helpful answer.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hello Plakativ, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 23, 2022

They are very supportive and even they provide you extra credits when we need them. I ask them to help in the position of the selector they also do this. Thank you so much

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello LEIVIP MULTIBRAND WHOLESALER, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Etranslate Team

5 / 5 Share

March 22, 2022

nice app.so far ,It provides great help to entrepreneurs.My personal suggestion is to provide the operation page in Chinese. Also, I would recommend our peers to use it

Store

Evieun

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback! We are so glad to hear the suggestion from you! Your valuable suggestion will prompt us to be better! Wish you all the best! Ruby from Etranslate team

5 / 5 Share

March 21, 2022

Amazing customer service! App is great as well. So far everything can be translated with ease. Recommend

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello IQKids24, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 20, 2022

Great App! I used it for Arabic Translation of my website and the staff were very supportive and helpful. Definitely recommend using it and will use it again for future websites.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Dubai Animal Mart, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Etranslate Team

5 / 5 Share

March 21, 2022

It is one of the most powerful translation apps I have ever tried, I use it in my store, and it helped me a lot. The customer support staff are very helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Qasab Abaya, We are glad to have you here! Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. Best Regards, Shermelia | ETranslate

5 / 5 Share

March 18, 2022

I got support very quickly and a lot of credits in the form of words. The app is easy to use and also helps a lot for now. I recommend.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello metricop, We are delighted to have you here! Thank you for sharing your kind words with us. It’s our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. We look forward to the next time we’re able to serve you again. Best Regards, Shermelia | ETranslate

1 / 5 Share

March 16, 2022

At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.

Using app

About 1 hour

Total reviews

5

Average rating

2.6

Developer Reply

Hello LOU.EARL, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Shermelia | Etranslate

5 / 5 Share

March 16, 2022

Can't ask for more. The customer service is really fast and nice. The fact that we can change the currencies and the languages in the same app is amazing.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello LaFrip'aMax, We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

1 / 5 Share

March 16, 2022

Lier, it will cost $2 per 10,000 words, only free for first 300k words, they only told this after you chat with them

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello GiftInOne, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Shermelia | Etranslate

4 / 5 Share

March 16, 2022

I used an application that is a bit complicated at first, but it works very well and their customer service is very attentive.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 14, 2022

We were recommended by our web developer Diavolari.com, and they were right. Terrific support and a well-built application! Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Next Level Holistic Nutrition, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

4 / 5 Share

March 13, 2022

Very easy to setting up and quick to understand. When you need some information or have some trouble the customer team is very efficient. I am very happy with it !!

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your approval! We are so glad that we can help you! On the other hand, feel free to tell us if there is anything we could help and improve! We are so willing to give you a satisfying service and using experience! Sincerely, Ruby from Etranslate team

5 / 5 Share

March 13, 2022

Great app and a great customer service! super helpful! they helped us a lot with fixing some of the issues with had, really responsive and helping people. Thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MiniPCaffe.com, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 12, 2022

Great app and even better support. Translated my store and most importantly for me my checkout pages and 3rd party apps.

Using app

12 days

Total reviews

11

Average rating

5.0

Developer Reply

Hello DiamondArt.ca, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 12, 2022

Shermelia 10/10 All good, she helps me so hard.Shermelia 10/10 All good, she helps me so hard.Shermelia 10/10 All good, she helps me so hard.

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Disagree, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 12, 2022

I encountered some problems during use, and the customer service was very prompt to help. The service is good and the price is very good. Thanks, recommended!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nakoair solar air collector, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 11, 2022

This app is really helpful, customer support is helpful and kind... definitely recommended. they helped me through the whole process. amazing

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Vivyinrosa, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day! Best Regards, Shermelia | Etranslate

5 / 5 Share

March 9, 2022

fast turnaround and relevant team. we are currently using the free part, maybe we will consider purchasing it in the future.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

Easy to translate , and to auto translate, recommend this app , hope it will be great , easy user...

Using app

About 1 hour

Total reviews

1

Average rating

5.0