All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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2 / 5 Share

July 31, 2022

I was very happy with the app and support for the first time however when I changed the language in the main account all the updates was gonne and even syncing the page many contects was not updated like product page I should made one by one or contacting the support which is very helpful but for an issue which I could do automatically contacting all the time it´s not a good thing to do. Hope for future the app works better because it has pontential.

Using app

About 3 hours

Total reviews

2

Average rating

3.5

Developer Reply

Hello Atrattivi, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. After changing the default language, the theme will automatically apply its default translation (if it has) to replace the original resources, including all the basic text of the shop. For example, if you switch from English to French, the text on the cart page and checkout page will also switch to French. Besides, the text you customized in the sections needs to be updated in the theme editor. Like button text and announcement text. Similarly, please check Products, Blogs, Pages, Collections, Links, Media, Navigation, Legal sections, You may need to modify these customized content to the current language. We suggest that you will save a copy of your translations or better to duplicate your current theme as assurance before making the decision. One of our agent contacted you already and we will surely get all your issues resolved and ensure that you are delighted with our services. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards. Etranslate Team

5 / 5 Share

July 30, 2022

App funktioniert super, übersetzt alles so Sie erhofft! Nutze Sie jetzt für Deutsch und Englisch, später folgen sicherlich noch weitere Sprachen für meinen Shop

Store

ROCZ

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hallo ROCZ, Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩 Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können! Prost!🥂 Mit freundlichen Grüßen, Etranslate Team

5 / 5 Share

July 29, 2022

Helped me get to a solid translation quicker than building a whole second site from scratch. Would recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello lafermeaciel, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 28, 2022

相談中に解決してしまいましたが、とても親切に対応してくださいました! 他の回答者と連携しながら対応してくれました。 不明点があるとき、すぐにチャットで質問できて便利です! まだ日本からの越境での使用には英語力が必要ですが、使えそうです!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

こんにちは JPDEPT, 承認していただきありがとうございます。アプリとサービスに満足していただき、とてもうれしく思います!!!🤩 私たちの助けが必要な場合、または何かお手伝いできることがあれば、いつでもここにいます! 乾杯!🥂 よろしくお願いします、 Etranslate Team

5 / 5 Share

July 28, 2022

Always fast and friendly service. Shermelia was quick to solve something that other apps usually take days for devs to get back to you on. Awesome service and product.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello The Better Packaging Co, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

Ruby was very helpful, which you guys all the best, will chat again if needed cheers, jean manuel bye

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hello Jardin , Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

I had an issue with the app and Shermelia helped me so quickly and effeciently. All companies needs someone who is willing to put the work to get things done. Am really impress with the results...I highly recommend this app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Divalchi, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

Very good service and Shermelia was really helpful. She go trough all the process with me and help me resolve some issues with the page. Also she was very patient and friendly.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Creating for peques, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

consiglio vivamente! ottima app gratuita e ottimo supporto, poche così efficenti, anche rispetto a quelle a pagamento

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Ciao michela.varini, Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩 Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti! Ciao!🥂 Distinti saluti, Etranslate Team

5 / 5 Share

July 27, 2022

It's a very good translation app. Customer service is great, all questions are answered promptly. Thank you Shermelia.

Store

Nauzha

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nauzha, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

Sept. 23, 2022

Ich verwende die App für meinen Store. Übersetzung funktioniert gut (umgangssprachlich muss man nacharbeiten und DU/Sie ist eine Herausforderung). Aber das ist es eh immer :-) Support vom Team ist excellent - insbesondere Shermelia + Lisa! Sie haben alles perfekt gelöst und sind einfach klasse!

Using app

9 months

Total reviews

5

Average rating

4.6

Developer Reply

Hallo Time Of Vibes, Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩 Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können! Prost! 🥂 Mit freundlichen Grüßen, Etranslate Team

5 / 5 Share

July 27, 2022

Amazing customer support. I was having trouble installing the app in my custom theme and they were super helpful and now everything works perfectly. 100% recomend!

Using app

About 2 months

Total reviews

6

Average rating

4.7

Developer Reply

Hello linaliva, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

Habe die App für meinen Shop benutzt und ist einfach top... das meiste erklärt sich von selbst und der Support ist mega schnell, freundlich und kompetent.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo PSA Germany, Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩 Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können! Prost! 🥂 Mit freundlichen Grüßen, Etranslate Team

5 / 5 Share

July 27, 2022

After trying lots of apps, I was finally able to translate my products in such an easy way! The app is really easy to use and quite straight-forward

Using app

About 19 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello BlossomBujo Store, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 27, 2022

十分满意客服帮忙完成了模板配置,很不错...................................................................................

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

你好 fuyiworkwear, 非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩 如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里! 干杯! 🥂 此致, Etranslate Team

5 / 5 Share

July 26, 2022

I was looking for a translation app for my shopify store that was free. This seemed great to me. Great service!! Staff available to resolve issues that may be released. Recommended!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello CEAR ceramiche, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 25, 2022

Just perfect and very efficient support. Specially SHermelia........................................

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hello Cricketco.be, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 25, 2022

客服很耐心,设置了,等会看看效果,满意的话会长期使用的,非常感谢客服的耐心指导跟远程设置,非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意非常满意

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

你好 BeyondskyRC, 非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩 如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里! 干杯!🥂 此致, Etranslate Team

5 / 5 Share

July 24, 2022

Fantastic program and wonderful people..................................................................

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello sportstormy, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team

5 / 5 Share

July 23, 2022

Very helpful service. Got help for the external Shopify app very fast. Would recommend the ET Language Translate app.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello kossiart, Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩 We are always here if you need our help or if there is anything that we can help with! Cheers!🥂 Best regards, Etranslate Team