All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 9, 2022

gut und schneller suport rfeffrfefwfsdfdsfdsfsdfsdfsfsdfdsfsdfsdfsdfsdfsdfdsfsdfdsfsdfsdfsdfsfssfffffffffffffffffffffffffffffffsfsfsffff

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 23, 2024

Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

4 / 5 Share

Jan. 31, 2022

Thanks to all the team for their precious support. Good app to translate either the product description either the page sections.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello Panzanello Winery, Thanks for your kindness and support! We will always do our best to resolve the issue that our valued customers experienced. We are available 24/7 to attained to your concerns, please don't hesitate to reach us anytime. Best regards, Etranslate team

4 / 5 Share

Dec. 19, 2021

Good app. Thanks. easy to use and fast, translation is accurate and well done. will change my rating later.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi friends at Bois Déco Montréal, Thanks for your kindness and support! if you have any feedback and suggestions, we are so glad to hear from you! And we are always here if there is anything we could help! Best regards, Etranslate team

4 / 5 Share

Oct. 27, 2021

It's not really free, but works for 2000 words / one language. English language translated into German comes out quite easy and seems natural.

Using app

19 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Update: Hi, now we specially offer 20k credits for free! Usually it is enough for most users to translate the whole store. Any suggestions or opinions can drive us moving forward! __________________________________________________ Hi there, You can use the Manual translate feature for free. No pageview limit. We offer 2000 words for mainly testing the Auto translate feature. Glad that the app can help you. Feel free to tell us if you have any suggestions or questions. Regards, Zeusir from Team Uppercommerce

4 / 5 Share

Sept. 28, 2021

it's helping with my online store! thanks! I can't wait to get more customers I believe this app is going to change the game!

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your kind review. We see you just installed the app and haven't finished the translations yet. One of our supports has contacted you by email. Feel free to let us know if you need help. Looking forward to your reply. Warm Regards Team UpperCommerce

4 / 5 Share

Dec. 17, 2022

I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great. I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages. There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far. I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use! Great app, thank you. I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2020

OK.. So my original review was very harsh.. and a few days later they fixed the search, fixed the export, invested the time in RTL support and were keeping in good communication with me to fix issues I have encountered.. so while it might not be perfect right now.. if they keep this attitude up they will be!!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, We just tried to check the issue but your store is locked. We have contacted you by email. Could you kindly tell us how to visit your store? Also more details about the issue. Then we can start. Do not worry we will try our best to help you with it. Thank you. Best, Zeusir from Team Etranslate

4 / 5 Share

Aug. 7, 2020

Great app that's easy to use! The customer service team is very helpful and responds in a timely manner too

Store

Mentor

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 22, 2020

Customer service is useful and tries to help. They need to improve the language selector though because you can't put it in a good position that works for all devices.

Using app

4 months

Total reviews

3

Average rating

3.7

4 / 5 Share

June 19, 2020

I am very happy with this app considering the capabilities against the price; it's free and awesome. I wanted to give 10 stars but I recently faced few challenges after I added some additional apps on my site: * can NOT translate tabs and Buttons in the product page * can NOT translate the announcement bar or messages created by other Apps I know there are limitations and I am not a developer, but I am sure that the ETranslate team is clever enough and has extra extra excellent support. Also, Please give us the capability to change the flag in Arabic; There are many countries that use Arabic Language but obviously not same flag...

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your trust. The points you mentioned are consistent with what we think. Actually they are in our plan. We are working hard to make these features closer. We are welcome for users' opinion and idea. Hope we can bring you a better experience soon.

4 / 5 Share

April 14, 2020

I have used this app to translate my shop into other languages. It is the best app to do the job so far. There is still small bugs and problems, but when the developer has fixed these. It will be the best app for manual translations.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, I have reported this to our dev and sent an email to you just now, we can stay in touch through email. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.