All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2022

Ruby has been giving a great help to me to help me out solve the problem that we had happened continuously

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello annasuibeauty.hk, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Ruby | Etranslate

5 / 5 Share

May 5, 2022

Perfect service. You get real chat support in realtime! You can´t wish for a better product and translator app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Grünflügel Schwimmflügel, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 5, 2022

this app is helpful for me and the customer service is really really really kind. they will help you with everything

Store

memoave

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello memoave, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Ruby | Etranslate

5 / 5 Share

May 4, 2022

Thank you so much, she hepl me a lot . She is very great. Thank a lot. I very happy about the service

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello JessyJess | Boutique, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

I used ETranslate to help our store with adaptability and a free custom design, which lasted for two weeks, and the service this time is very satisfactory, very good

Store

Levett

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Levett, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

adorei me ajudou muito na traducao completa do meu site com varios ajustes ! completamente automatico e em minutos.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Olá Popenerg, Estamos felizes em ter você aqui! Obrigado por compartilhar suas amáveis ​​palavras conosco. Nossa equipe está sempre tentando garantir que nossos usuários tenham uma ótima experiência conosco. Por favor, deixe-nos saber se podemos ajudá-lo com mais alguma coisa, você pode entrar em contato conosco via chat ao vivo ou e-mail, estamos disponíveis 24 horas por dia, 7 dias por semana. Atenciosamente, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

Very helpful in customer service! I am trying this app now, will update about the performances of it

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

So far so good. I am just beginning to use the app and it seems easy enough and i will update this later, awesome customer servies!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

she was kind and very nice to talk with. she was giving me more than a great service! forther more she was very profecianal and was doing her part in the best way she can

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

It is a very helpful application and the customer service very fast and efficient! Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 3, 2022

Simply perfect ! Translated my site from Lithuanian to English with no problem. Considering Lithuanian language is one of the most complex languages in the world, translators tend to do a huge amount of mistakes. This one did not.

Store

TopMix

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello TopMix, We are thrilled to have you here! Thank you for sharing your kind words with us. Our team is always trying to make sure our users will have a great experience with us. Please let us know if we can help you with anything further, you can reach us via live chat or email we are 24/7 available. Best regards, Shermelia | Etranslate

5 / 5 Share

May 2, 2022

Fairly easy to use and the customer service is amazing if you do encounter a problem. Really helpful and fast too. Shermelia was great :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 2, 2022

Great app and great support from the team. i have translate my website to Greek language in a few hours!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello There, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 2, 2022

This app has made it really easy to translate our store with the automation settings. I was skeptical at first, because we quickly used our word allotment. But the support staff has been extremely helpful in making sure we reach our goals!

Using app

19 days

Total reviews

4

Average rating

4.3

Developer Reply

Hello There, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

1 / 5 Share

May 2, 2022

App is not free only 2000 words total then ask for payment, using is not as easy as other app we have used before - auto translation free option is just for 2000 first words

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello BrookPad, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you, and we already sent you a message in your email. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Have a wonderful day and stay safe! Best Regards, Shermelia | Etranslate

5 / 5 Share

May 2, 2022

The best customer support service. Very fast responses, kind and understandable. Thank you very much Shermelia*****

Store

NISEMAN

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello NISEMAN, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 1, 2022

Very good app. I really like how this app works automatically,,,, and many thanks for their support.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

May 1, 2022

I can't thank enough Shermelia & the team for their help with our website, they really do go out their way to solve any issues you may have! The app is also amazing! Very pleased overall & I would definitely recommend if your looking for a translation app! The edits are very easy to navigate great experience!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

April 30, 2022

It's a great App; translates my currencies and languages just exactly how I wanted it. Great customer support too

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Vertigotechstore, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate

5 / 5 Share

April 30, 2022

Customer service is very patient and professional. I answered all my questions. Thank you again for the guidance provided by customer service. Thank you very much

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day Best Regards, Shermelia | Etranslate