Langwill: Language Translate
Langwill: Shopify Language Translate & Currency Converter
Rating
4.6
feedback
1,221
chart
#2,622
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June 13, 2022
I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.
Hi Tiny Ink, We are so sorry that we didn't bring you a good user experience! There is already an agent who contacted you to solve your issue, looking forward to your reply! Deeply apologize to you again! Best regards, ETranslate team
Jan. 7, 2022
Amazing service, fast and efficient. Website looks great. It will hopefully drive our online sales on the international stage.
Jan. 7, 2022
Great app. Clear interface with all the options you possibly need. Way more features than I expected since it's free. Definitely recommend using this app for translating your shop. It's complete and user friendly.
Jan. 7, 2022
So far so good. Shermelia was very helpful! For free it is a great app. I would recommend it so far.
Jan. 6, 2022
This app is really easy to use. Customer service is also very helpful. I strongly recommend this app.
Jan. 6, 2022
So far so good. Great customer support. I fully recommend! It translates fast and reliable. No problems yet
Jan. 6, 2022
Really helped me to provide my page in two languages. Overall the Handling is pretty self explanatory! Try it out.
Jan. 6, 2022
I will like to say a big thank to Shermelie who make her best to help me fix my issue. Finally the problem wasn't from their app but from another third party app. Etranslate provide a so professional service and they're so kind. Thank you to Etranslate team
Jan. 5, 2022
It's very easy to use, and the location it displays is very suitable for my needs, I recommend it!!!
Jan. 12, 2022
Nice Service you are giving, but one thing that can make us be facing this app is the the total of words we are receiving, some how tot enough!
Jan. 5, 2022
Great great and very quick customer service! Solved my 'problem' within minutes and are very kind. Would recommend 100%
Jan. 5, 2022
This app has great customer support when you need it. I just started using it, and it works great. Recommend as a translation app.
Jan. 5, 2022
Very useful APP. I strongly recommend that you all download it and use it. It's very simple to use. It's very powerful. It's a perfect avatar.
Jan. 5, 2022
What an amazing client service, such a prompt and easy customer support, I was gifted 2 times additional Credits for FREE!!! for my language auto translations, highly recommended app, with such a smooth usability and client care! Founder Don www.ecodesigngifts.com
Jan. 5, 2022
It seems good, and it's also free. I've been using it for just a couple of days, but I'm enjoying it. =)
Jan. 9, 2022
This app to helped to diversify my store internationally. It's really easy to set up and use and when I needed extra words. Shermelia was right there to help and is on point and polite. Thank you for making it easy!
Jan. 4, 2022
Great app to translate your website. Fast and helpful customer service! We needed a specific feature and they added it for us.
Jan. 3, 2022
I love the app! The automations are good and everything is ajustable. I can make a translation easily with this app.
Oct. 28, 2023
Wonderful tool, I love it, it's easy to use and have all what I need. I was able to translate all my pages easily without big knowledge of the tools. I recommend it for everyone !!
Dec. 31, 2021
Great app, customer service is friendly, quick and efficient, definitely recommend it, customers will appreciate to have 2 or more language options.