All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

Oct. 23, 2023

Excellent

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

😊 Thank you for your kind words! We're delighted to hear that you had an excellent experience. 🌟 If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you whenever you need. Thanks for choosing us! 🙌🌼 Best Regards, Nona|Etranslate Team

5 / 5 Share

Oct. 23, 2023

Amazing customer service: very fast and useful. It solved my problem in 5 minutes

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're thrilled to hear that you had an amazing experience with our customer service. 🌟 Our team takes pride in providing fast and effective solutions, and it's wonderful to know that we were able to resolve your issue in just 5 minutes. ⏱️ We appreciate your kind words and your support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗 Warm regards, Nona|Etranslate Team 💗

5 / 5 Share

Oct. 20, 2023

very good APP,easy to use,quick respond customer service.

Store

TTpen

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you found our app easy to use and that our customer service team was able to respond quickly to your needs. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!💕🥰 - Sophie 🤩

5 / 5 Share

Oct. 19, 2023

Perfect and quick customer service. The app translates perfectly.

Store

AIAKAI

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our app and customer service team. We are delighted to hear that the app translated perfectly and that our customer service team was able to assist you in a quick and efficient manner. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Thank you for choosing us! 💕🥰 - Sophie 🤩

5 / 5 Share

Oct. 16, 2023

very good app! The support is very kind and always responding quick and trying their best to help you. Especially Sophie did her best to help me with my problems.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear you find our app excellent. Our support team, including Sophie, is always dedicated to providing quick and helpful assistance. Your satisfaction is our priority! 😊❤️ - Mariadel/Etranslate Team

5 / 5 Share

Oct. 10, 2023

Best service!!, great helpdesk and very available, got immediate great help and solved every problem real quick, Very recommended.

Using app

About 19 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your glowing review of our service and helpdesk. We are thrilled to hear that we were able to provide you with immediate and effective assistance to solve your problems. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to continuing to exceed your expectations in the future.🥰 -Sophie😍

5 / 5 Share

Oct. 5, 2023

Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰 -Sophie😍

5 / 5 Share

Sept. 28, 2023

It was great experience to use this app.. The customer support is really great especially Mariadel is very good to support..Thanks for the support.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review! We are glad to hear that you had a great experience using our app and that our customer support, especially Mariadel, was able to assist you effectively. We appreciate your feedback and hope to continue providing excellent service to you in the future.🥰 -Sophie😍

5 / 5 Share

Sept. 27, 2023

What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰 -nona🥰🥰

5 / 5 Share

Sept. 24, 2023

great support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are glad to hear that you had a great experience with our support team. If you need any further assistance, please don't hesitate to reach out to us. 🤗💗 - Joewelyn🌹

5 / 5 Share

Sept. 21, 2023

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We appreciate your feedback and hope to continue providing you with excellent service.💖💖 -Sophie😍

5 / 5 Share

Sept. 20, 2023

Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖 -Sophie😍

5 / 5 Share

Sept. 20, 2023

Supporto clienti molto disponibile e risolve i problemi velocemente. Interfaccia grafica dell'app intuitiva e ben organizzata.

Using app

15 days

Total reviews

9

Average rating

5.0

Developer Reply

Sono felice di sentire che il supporto clienti è stato utile e che l'interfaccia grafica dell'app è stata facile da usare. Se hai bisogno di ulteriore assistenza, non esitare a contattarmi.💖💖 -nona😍

5 / 5 Share

Sept. 18, 2023

Good support, meets our needs. Exactly what we need.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! I'm glad to hear that our support has been helpful and that we are meeting your needs. Please let us know if there is anything else we can do to assist you. 🥰💕 -Sophie💗

5 / 5 Share

Sept. 18, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We appreciate your feedback and hope you had a positive experience with our product/service. 🥰💕 -Sophie💗

5 / 5 Share

Sept. 18, 2023

The customer support is very quick and very helpful. I will recommend it to all store owners. Thank you sophie for your assistance.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that you had a positive experience with our customer support team and that Sophie was able to assist you. Thank you for recommending our service to others! 🥰💕 -Sophie💗

5 / 5 Share

Sept. 16, 2023

Highly recomended!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! Is there anything else we can assist with, feel free to message us again.🥰🥰 -nona💗

5 / 5 Share

Sept. 13, 2023

perfect service!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊 -nona💗

5 / 5 Share

Sept. 12, 2023

Amei <3 Atendimento rápido um bom suporte e bem configurável e funcional como esperado para uma loja profissional no mercado de 2023, vendendo para todo o mundo

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Muito obrigado pela sua avaliação positiva! Ficamos felizes em saber que nosso suporte foi rápido e eficiente, e que nossa plataforma foi útil para a sua loja profissional. Estamos sempre trabalhando para garantir que nossos recursos estejam atualizados e funcionais para atender às necessidades de nossos clientes em todo o mundo. Se precisar de mais ajuda, não hesite em entrar em contato conosco. Obrigado novamente por escolher nossa plataforma!💗💗 -nona💗

5 / 5 Share

Sept. 11, 2023

Using app

9 months

Total reviews

1

Average rating

5.0