All reviews

Rating Breakdown

  • 5
    90% (1,094 ratings)
  • 4
    4% (52 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (55 ratings)
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4 / 5 Share

Dec. 3, 2020

OK.. So my original review was very harsh.. and a few days later they fixed the search, fixed the export, invested the time in RTL support and were keeping in good communication with me to fix issues I have encountered.. so while it might not be perfect right now.. if they keep this attitude up they will be!!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, We just tried to check the issue but your store is locked. We have contacted you by email. Could you kindly tell us how to visit your store? Also more details about the issue. Then we can start. Do not worry we will try our best to help you with it. Thank you. Best, Zeusir from Team Etranslate

4 / 5 Share

Aug. 7, 2020

Great app that's easy to use! The customer service team is very helpful and responds in a timely manner too

Store

Mentor

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 22, 2020

Customer service is useful and tries to help. They need to improve the language selector though because you can't put it in a good position that works for all devices.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 21, 2020

Zeusir from ETranslate helped me a lot about language bar on my store view. Totally appreciated! Thanks a lot for your great work!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

The customer service is really good as they actively reply my inquiries. Though the translated page cannot follow perfectly the template of the original page.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

Its very professional App. Its give me all what I need in Translation.. I really liked it very much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

I had a bit of a problem with translating and html. The support team was very helpful and communicative. A special thanks to Zeusir from Etranslate!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

I used ETranslate to manually translate my store to Estonian. Some minor glitches at the beginning but those were sorted out fast and professionally, after that works like a charm. They keep developing and constantly add new features. And the customer service is excellent! Don't hesitate to ask them.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 19, 2020

I am very happy with this app considering the capabilities against the price; it's free and awesome. I wanted to give 10 stars but I recently faced few challenges after I added some additional apps on my site: * can NOT translate tabs and Buttons in the product page * can NOT translate the announcement bar or messages created by other Apps I know there are limitations and I am not a developer, but I am sure that the ETranslate team is clever enough and has extra extra excellent support. Also, Please give us the capability to change the flag in Arabic; There are many countries that use Arabic Language but obviously not same flag...

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your trust. The points you mentioned are consistent with what we think. Actually they are in our plan. We are working hard to make these features closer. We are welcome for users' opinion and idea. Hope we can bring you a better experience soon.

3 / 5 Share

June 7, 2020

Deçu, cela ne traduit pas le blog de mon site, je viens en plus de prendre la fonction pro, je voudrais bien eviter de traduire moi en plusieurs langue depuis google

Using app

4 days

Total reviews

2

Average rating

2.0

Developer Reply

Hello there, Thank you for your trust. We noticed that your account quote has run out. So the translation paused. You can place an overlay order to restart. Or our Manual translation function is open by free. Kindly tell us if you have any question. Hope we can bring you and other users a better experience. Regards, ETranslate Development Team

5 / 5 Share

June 3, 2020

He usado esta aplicación para mi tienda de moda VEREL Boutique, y son excelentes!! Tienen un servicio de soporte técnico de maravilla y rápido! Altamente recomendable. Muy buenos! Muchas gracias ETranslate por su ayuda!

Store

VEREL

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Perfect app! The translation was smooth and easy! I had a problem with the translation of the email templates but the team got back to me and solved the issue quickly! Great job!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

OK, 1st time leaving a review. I have been looking for a translator app and tried a few before finding this one. First of all, my second language is spanish and the other translators I tried translated automatically from english to spanish horribly wrong. I had to change everything! The free version of this app is manual translation so it gives you all the parts of your page in a friendly format for you to translate it yourself. The thing that gave me trust to use this app is that they automatically translated only a section of my theme page (because thats all it will do for free for english to spanish) but incredibly precise with minor corrections and I will have to translate my page into other languages and will have no idea if it's correct. But since it did spanish so close to perfection I am trusting that any other language will also only have minor corrections. Also I think that the plan of $9.99 is a just price for translating your page in up to five languages. Also compared to other apps that translate your page this had the best price for the amount of words they automatically translate. And finally their customer support was outstanding and helped me out with any question I had. The flag wasn't changing correctly form english to spanish and I gave them access to my page as collaborators and they fixed it immediately. I hope everyone has the same positive experience as me. I will keep you all posted with how the other languages turn out. (both Chinese, Japanese & Korean)

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Grandissima app. Supporto eccezionale! ho inserito il metodo 2 nell headler. 5 stelle garantite !

Using app

24 days

Total reviews

5

Average rating

3.4

Developer Reply

Update on May 6. Thank you so much! ------ Hi, the App uses Shopify's new translation feature, so it can translate all the text that is considered as translatable by Shopify. Could you kindly give us more details of your question, so we can solve this issue.

5 / 5 Share

April 22, 2020

This app allows me to translate ALL sections of the site and I can manually review them to correct something. The support answered my doubt very quickly, totally recommended!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much:)

5 / 5 Share

April 21, 2020

Perfect app for translating your shop into another language. Easy to work with and gets the job done flawlessly. Very satisfied with the free solution offered in this app.

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 20, 2020

The graphic is cool and you can customize the language selector but.. How can I translate the homepage?

Using app

5 days

Total reviews

2

Average rating

1.5

Developer Reply

Hi, the homepage can be translated in the "Theme" section, you need to check it carefully. I know it's not easy to find the phrase of the homepage in the "Theme" section. And we will add a search & filter feature a few days later(3-5 days). This app is free, I hope we can get some more positive reviews, which will motivate us to invest more resources to improve the application. Updates: we have launched the Filter&Search feature. So you can find the resource you need much easier than before.

1 / 5 Share

April 16, 2020

I do not recommend it at all! They installed malware on my website and it was not easy to clean. I found out because of google ads warning. I do not know if it is the responsibility of the app or who but it has given me problems.

Using app

24 days

Total reviews

2

Average rating

3.0

Developer Reply

Update: The malware issue is a false positive of Google ads for our language selector. We have updated our Translation selector. Now you need to add the code to your theme to enable this feature. So there won't any malware/adware issues anymore because the language selector will be considered as a native plugin, not third-party software.

4 / 5 Share

April 14, 2020

I have used this app to translate my shop into other languages. It is the best app to do the job so far. There is still small bugs and problems, but when the developer has fixed these. It will be the best app for manual translations.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, I have reported this to our dev and sent an email to you just now, we can stay in touch through email. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.

5 / 5 Share

April 2, 2020

The app says manual translations but it actually had pre-filled automatic translations already ready to go which I just needed to review/verify; a process which it made easy and painless. Third translation app I tried and only one I'm keeping; great app!

Using app

17 minutes

Total reviews

1

Average rating

5.0