Locksmith for Shopify

Locksmith

Lock any part of your store and choose exactly who...
Rating
4.7
Feedback
307
Reviews
Chart
#264
Shopify

All reviews

5 / 5 Share
June 3, 2024

App does what we needed it to do. Give it a try.

Store Using app Total reviews Average rating
Catoctin Mtn Growers 3 months 3 5.0
5 / 5 Share
May 7, 2024

This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!

Store Using app Total reviews Average rating
1 / 5 Share
May 6, 2024

Terrible experience with this app. Firstly, the private link cannot be used in Klaviyo, so did not work as intended as for its promotional purpose. Now the apps installation has made our Shop sales profile become unapproved stating: Your Online Store is currently using password control or age verification app(s). To meet the requirements to Sell on Shop, please uninstall these apps. This is a catastrophic issue to be caused by using this app and is a massive regret in doing so.

Store Using app Total reviews Average rating
bound 20 days 10 4.3
Developer Reply

Thank you so much for sharing your feedback, and I'm very sorry for the issues you faced when using Locksmith. We understand the frustration that comes about when unexpected things happen. To start, I'd like to address the Shop App issue, for you and for anyone else who reads this: Please note that if the Shop App is an important part of the traffic and sales on your store, you may not want to install Locksmith, or any other access control app, because the Shop App will stop functioning. The Shop App have some requirements for using their app. One of those requirements is that the store may not use any access control apps. This includes Locksmith, and any other apps that conditionally restrict access or "gate" the store. You can read the requirements for the Shop App, currently at this url: https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility/requirements This is something which is out of our hands, since it's not a requirement we set. Because we know this is important, we make this a major heading in our Agreement page. This agreement must be accepted when the app is installed and before it can be used. You can find the text of that here: https://www.locksmith.guide/policies/usage-agreement Using a Locksmith secret link with mailing lists services like Klaviyo can sometimes result in access being denied, and it's usually a minor formatting issue. It looks like we were able to offer you a fix, but at that point you had noticed that the Shop App was inactive, and needed to remove the app. Locksmith secret links are often used in mailing lists, but they may need to be double checked for formatting. Mailing list emails can sometimes alter the link in a way that results in access being denied, and double checking that the URL parameters are formatted correctly will get things working. We're happy to troubleshoot those if your tests don't work. :) Again, I'm sorry for the frustration you experienced. We're here to help if you need us. All the best, -Ken

5 / 5 Share
May 2, 2024

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

Store Using app Total reviews Average rating
ACS 16 days 2 5.0
5 / 5 Share
April 19, 2024

Store Using app Total reviews Average rating
Glacier Peak Holistics 10 months 6 4.3
5 / 5 Share
April 11, 2024

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

Store Using app Total reviews Average rating
Rebel Ginger Over 2 years 1 5.0
5 / 5 Share
March 18, 2024

I really love how this app works and the support service is very nice, I really recommend this app :)

Store Using app Total reviews Average rating
My Store 16 days — —
5 / 5 Share
Feb. 23, 2024

Have just started using it and it worked well straight out of the bag. We had a slightly more complicated request and it was sorted within 24 hours. Excellent service and easy to use app with plenty of support documentation.

Store Using app Total reviews Average rating
inamatchbox_wholesale 3 days 1 5.0
5 / 5 Share
Feb. 16, 2024

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

Store Using app Total reviews Average rating
Filler Lux™ About 1 year 14 4.4
5 / 5 Share
Feb. 2, 2024

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful. Thanks guys, great job!!!

Store Using app Total reviews Average rating
TemboTusk Almost 7 years 2 5.0
5 / 5 Share
Jan. 31, 2024

The app is fantastic!!!! Did everything I needed but more importantly the support staff are so friendly and responsive. Can’t speak highly enough of them. Definately get this app, it’s brilliant!

Store Using app Total reviews Average rating
ConsumeX 7 days 1 5.0
5 / 5 Share
Jan. 29, 2024

We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!

Store Using app Total reviews Average rating
AlohaDays Kitchen Club About 1 year 1 5.0
5 / 5 Share
Jan. 21, 2024

I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place. The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.

Store Using app Total reviews Average rating
ICON Orders 1 day 1 5.0
5 / 5 Share
Jan. 19, 2024

The support for this app is literally unreal. The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported. The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement. If you need to lock products, THIS IS THE APP! You won’t go wrong

Store Using app Total reviews Average rating
Therastore About 2 months 4 4.0
5 / 5 Share
Dec. 11, 2023

Great App, with even better support from the team.

Store Using app Total reviews Average rating
Barc London 2 months 6 5.0
5 / 5 Share
Nov. 13, 2023

The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.

Store Using app Total reviews Average rating
Zion Distro Over 3 years 1 5.0
5 / 5 Share
Oct. 26, 2023

Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.

Store Using app Total reviews Average rating
New Verse Method 9 days 3 5.0
5 / 5 Share
Oct. 21, 2023

Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.

Store Using app Total reviews Average rating
Pretty Creative Designs About 2 months 4 4.8
5 / 5 Share
Sept. 19, 2023

Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!

Store Using app Total reviews Average rating
Vantoria Essentials, LLC 13 days 2 5.0
5 / 5 Share
Sept. 6, 2023

Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!

Store Using app Total reviews Average rating
Feed Your Spirit 11 months 5 5.0
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