All reviews

Rating Breakdown

  • 5
    95% (520 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 96% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2022

I downloaded this app to improve my B2B sales and better manage customer relationships. I have different customers which are in different segments of the market, therefore a major issue for me was that customers should only be able to see the products related to their segment on my website. I found this app which was perfectly aimed at achieving that goal. Initially I faced some issues while setting up. So I got in touch with the team, and Jennie and Hoang Van Luan were very prompt to reply to my messages and were working hard to solve my problems. Thanks to them my website is working as I wanted.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

Hai NN and Joy have been fast and efficient in solving a styling issue with one of the password pages in my shop. Thank you.

Using app

5 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 30, 2022

We only trialled the app for a few days, as it wasn't quite right for our requirements. Jonas and the team were very helpful and worked hard to try and solve our problems.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Me gusto mucho la rapidez en la respuesta del soporte y la solución a mi interrogante muchas gracias

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I am using this app for a huge sale we do every year to keep patients out while I add everything to the sale page. It works wonderfully. The only issue I had was fixed promptly by customer service. 5 stars!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Great for our needs. the team also worked hard to get bespoke code and work-arounds to make our customer experience better.

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 15, 2022

Excellent app! Does what is says and the customer support is prompt, efficient and competent. Highly Recommended!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Muy buena atención al cliente. Me han ayudado mucho en todo momento. Excelente aplicación, muy útil para mayoristas. Fácil de instalar y cómoda de usar.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I really impressed the support team. They supported and helped us to solve the issues. I recommend this app and works great!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The support team is awesome. They helped us to solve the problem, and quick response. The app works fine too!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

La aplicación nos ha resuelto el tema que necesitábamos resolver, pero lo que más puedo recomendar es la rápida atención que nos dieron en Soporte Técnico que en muy poco tiempo nos resolvieron un problema de la app. Específicamente un reconocimiento a Joy Nguyen y Nguyen Van Dong ya qsu atención fue excelente.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Installed the app for the password protected page function and it works like a charm! I needed help with customizing a display feature so that it fits better with my current theme and style and Jonas N and Josephine Dao helped resolve the issue over night. Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Recieved great help and support from Joy Nguyen with all my questions. Thank you so much again for your help!

Store

Ercomi

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

excellent application and excellent support team, my prices were not hidden because of the compatibility of the theme but thanks to Nguyen Ngoc Hai from support who managed to fix the compatibility and hide the prices and to Jonas who was always very kind and kept me up to date with the process, excellent application!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Special thanks to Emma and her technician Trinh Viet Anh. They responded my inquiry promptly and fixed the problem within 24 hours. I was really surprised by the speed they handled my case. Based on my experience with other app supports, I wouldn't be surprised if that took more than a few business days.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

I used this app for 2 projects and I can say it works great. Great technical assistance, fast and accurate with Emma and the technical team (Vu Phi Hung and Duong Thai Huy).

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

Does what it is intended to do. Locks the site which is what i needed for my website. Plus the pricing is really good! If you have any hesitation about using the app try it out and if you have issues let customer service team at BSS know and they will help you out! they have gone above and beyond to help me out and answer my questions. I was so impressed i purchased their other product for wholesale solution program. When you combine an awesome product and awesome customer service you get one amazing solution!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2022

I had problems displaying the password page for specific collections and received an assist of 10 from Emma C. and her technician Trinh Viet Anh. Very good work. Thank you very much.

Using app

3 days

Total reviews

2

Average rating

5.0