All reviews

Rating Breakdown

  • 5
    92% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (14 ratings)
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5 / 5 Share

July 12, 2021

The customer service is great - Initially I wasn't able to hide some pages as I'd customised some of my templates, but the team quickly made alterations to make it work for me once I'd reported the issue.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 8, 2021

We had some initial set up difficulties but Stephanie was really quick to respond and the problem was sorted straight away. We haven't used the app for long but so far it seems to work for what we want.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

4 / 5 Share

July 5, 2021

Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 1, 2021

We were having difficulties creating a new rule for trade account access and Stephanie helped us resolve this issue! Very efficient/helpful and showed us the detailed changes to be made/made the changes in the back end for us! 100% love using this product and the customer service is top notch!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 1, 2021

Keep up the good work! Stephanie is very hulpful and she answered all of my questions very quick. Thank you very much for your help.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

June 29, 2021

I had a very nice experience with Stephanie. She helped me very good with my questions. Also every few hours an email with updates about the status. Keep up the good work!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2021

In my store, I have an area where different users get different products, based on their log-in account. This gives me a perfect solution for my regular customers with their own agreements and their own products. You will get a superb support, if - or when, you need some help.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

A very useful app with hide price function that helps me to build my B2B store. Customer service responded quickly and offered great support to fix the problems.

Store

HSHK

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

Exactly what I need. Great app and fast customer service! Would purchase again for another project.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Works great! Great for wholesalers. Wish it was a bit cheaper for the premium plan but maybe that will change one day.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2021

Pretty nice customer service and kindly help me to resolve problems. I would suggest this app. But I still hope you can improve the hide product/price function to make it truly complete efficiency with login purpose.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

Very good app. Even better service from the app team! The app is a great tool to protect access to specific section of your store, such as pages, collections or products. It might require you to restructure your store a bit to get all the best benefits from the app, but the team offers great support to set this up. They will even do some code work for free to make sure everything works well with your custom template.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2021

This app is easy to install and use. Had to change how it looked at first, but that was easily fixed by the team. Customer service is great!

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 8, 2021

Excellent App! This was exactly what we were looking for in terms of managing B2B customer experience. Support team is very responsive and ensures the queries are managed with utmost satisfaction. Thank you guys!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

This app operates as expected and customer service really steps up to help. I'm grateful for all of Stephanie's help as she has responded quickly and efficiently to all of my questions and requests. You get the treatment expected of an app at this price.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

We are very excited about this app so that we can add an extra dimension to our wholesale business! The tutorial was very helpful as well.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

Thank you very much for your wholesale plan to solve my difficulties. Customer service is the best service I have ever encountered and I will definitely recommend it to my friends

Store

zoywhs

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Using this with the B2B system from the same team worked wonders on our trade site. Locking out pricing and only showing the customer their personalised prices is exactly what we needed.

Using app

11 months

Total reviews

2

Average rating

5.0

2 / 5 Share

April 3, 2021

Let me save you some time. This app wants you to download this App and sister App to pay for two features! After loosing many brain cells I realized and deleted App. I found Gorilla Wholesale.. what a blessing. They are fair and give 30 day trial period and you dont have to download another of their apps to add features. B2B people are not dumb you can roll them both into one App then you might have a winner. Thanks but no thanks!

Using app

About 17 hours

Total reviews

1

Average rating

2.0

Developer Reply

Hi, I'm Steph from the team. Firstly, sorry for any unsatisfying experience you had with the app. I wish I could have been online at the weekend. Secondly, about separating the features in two apps, we do know that both Login Access Management and B2B/Wholesale Solution apps are useful for B2B customers. However, having all in one will make it hard to follow and over-budget for other stores. Our solutions are good for the majority of merchants. I tried to contact you by email so that I can better understand your requirements and give advices on the most pocket-friendly plans. Hope to hear from you.

5 / 5 Share

March 29, 2021

Still in the onboarding phase but customer service has been very responsive and helpful so far in getting us set up!

Using app

3 months

Total reviews

2

Average rating

5.0