B: B2B Lock Password Protect
BSS: B2B Lock Password Hide Price - Shopify App Store
Rating
4.8
feedback
588
chart
#772
All reviews
Rating Breakdown
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Feb. 21, 2024
They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.
Feb. 19, 2024
This app works great to hide pages from certain customers groups. The support from BSS has been extremely responsive and friendly!
Feb. 6, 2024
Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.
Feb. 6, 2024
I would REALLY like to use the app, as it seems to meet my needs. However, when you try to click on "Subscribe", nothing happens. They just lost a customer with 10+ stores, Platinum plan. It is unacceptable that there is no live chat or minimally functional support. Contact me ASAP so we can solve this.
Feb. 5, 2024
This is now the second Shopify website I'm using the app on. There was an initial issue with the translation plugin but the support team were excellent and resolved it quickly. Would definnitely recommend.
Jan. 31, 2024
The App functions as expected and the customer service is quite responsive and effective. Would recommend to wholesalers who is looking for functions like hiding prices.
Jan. 21, 2024
The tool works seamless. It's easy to install. It's very flexible and easy to customize it for the desired needs of your store. I discovered a bug in the tool which the BSS team attended to promptly and did a nice job fixing to.
Jan. 19, 2024
Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 18, 2024
The customer service for this app is fantastic.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 17, 2024
An easy to use and helpful app. Excellent support.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 17, 2024
1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration. 2. The UI-UX of the interface is friendly and easy to follow. 3. If you are a small store, I recommend the third plan because it provides more facilities. Thank you, guys—kisses and hugs from Japan.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 15, 2024
User Friendly, efficient support.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 14, 2024
Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
Jan. 11, 2024
So happy with this App, Emma was extremely helpful to assist me when I needed help. highly recommend
Jan. 8, 2024
The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.
Jan. 5, 2024
Jena was extremely helpful and informative in assisting me with some issues I was having. 100% recommend!
Dec. 22, 2023
Great support. Has all the feautures we need!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Dec. 21, 2023
Good feature that permit us to have a better management of our customers !
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!