All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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4 / 5 Share

Sept. 26, 2023

App works really well. Would be five stars if they were available during the same ours as the States

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 21, 2023

This app is great. Does everything we need it to for our business and the support is unmatched. Joy and the entire support team were so patient helping us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're so pleased to hear that our app does everything you need it to and that the support was unmatched. The entire support team work hard to make sure our customers are happy and successful, and it's wonderful to hear that it paid off. We really appreciate your kind words and hope you continue to have a positive experience with us.

5 / 5 Share

Sept. 21, 2023

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 21, 2023

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and your positive words! We are glad to hear that our app and tech support have met your complex needs, and that you have enjoyed your customer experience. It is gratifying to have customers like you and we are thrilled that we have exceeded your expectations.

5 / 5 Share

Sept. 21, 2023

The Support Team is amazing, I was in constant touch with support staff name Emma she helped in setting up the app on my store very effectively, They were so polite and very supportive I love this app and the team... I recommend this app to all who is looking for these type of features.

Store

My Store

Using app

8 months

Developer Reply

Thank you for your five-star rating and kind words! We're thrilled to hear that our support agent provided you with an excellent support experience. We're proud that our app delivered such great features for you to enjoy. It means a lot to us that you've recommended us to others. Thanks again!

5 / 5 Share

Sept. 19, 2023

Quick Support. Attentive and helpful customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 13, 2023

Jennie and the team are fantastic to deal with. I've always felt that you can ask any question relating to the website and they will deal with it quickly and effectively. Thanks so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing 5-star rating! We are delighted to hear that you had a great experience with our agent and the team. We take pride in providing excellent customer service and are glad that we could effectively answer your queries about the website. Thank you again for your kind words!

5 / 5 Share

Sept. 13, 2023

I can't say enough good things about B2B Login/Lock & Hide Price APP and the outstanding support and customer care they provide. From the moment I installed this app, I've been thoroughly impressed by their dedication to helping their users succeed. Totally recommended!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your 5-star rating and kind words about our B2B Login/Lock & Hide Price APP! We are delighted that you found our app helpful and that you are pleased with the customer service provided. Thank you again!

5 / 5 Share

Sept. 12, 2023

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 12, 2023

Exceptional customer service!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Aug. 29, 2023

Great app, works really well. Their support is top notch, I had my problem (app compatibility) resolved within 36 hours. (thanks Jena and team!) We only use the price lock feature so I can't speak to the rest, but it works well with a simple and effective interface. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and your kind words about our app! We are so pleased to hear that our app works really well, and we are especially thankful for your words about our customer support – we try our very best to provide the best service to each and every one of our customers. We are delighted that you are happy with the Price Lock feature, and we are glad you find our interface simple and effective. Thank you again!

5 / 5 Share

Aug. 29, 2023

Great app. Works well with B2B stores. Haven't officially used it yet. But I tested it and I look forward to start using it in the future. :-)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad that you tested our app and found it to be a great fit with B2B stores. We look forward to you utilizing it much more in the future!

5 / 5 Share

Aug. 26, 2023

This application is truly remarkable, boasting an array of expansive and adaptable features. Each parameter can be tailored with meticulous attention, and while this demands an investment of time, the resulting outcome justifies every ounce of effort exerted. The profusion of beneficial functionalities this application furnishes contributes significantly to the enhancement of our store. While encountering occasional hurdles during the setup phase, the adept development team is consistently poised to extend their expertise and support. A heartfelt acknowledgment is owed to Emma for her swift responses to my inquiries.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and your 5-star rating! We are thankful for your enthusiasm and are humbled by your appreciation of our application's expansive and adaptable features. We strive to balance ease of use with the rewarding outcome of taking the time to precisely customize settings, and we are grateful that you have taken the time to share your experience. Most of all, we appreciate your acknowledgment of our agent. She is an incredible asset and is always happy to provide help and support.

5 / 5 Share

Aug. 23, 2023

Quick response with knowledgeable solutions. I have contacted several times and every time was pleased. They have great customer support and many different apps for shopify users.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! We truly appreciate the kind words and are glad you had a great experience with our customer support. We strive to provide the best service possible and your feedback helps us continue to do that. Thank you for your support!

5 / 5 Share

Aug. 21, 2023

Really good app and costumer service. Easy to use and helpfull staff if anything is hard to figure out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are delighted that you found our app easy to use and have had a positive experience with our customer service and staff. We’re grateful for your support!

5 / 5 Share

Aug. 18, 2023

App does exactly as it states at half the price of competitors. June answered any and all questions and went above and beyond to assist with installation and my custom theme. Very satisfied. It’s important to note customer service is 12 hours ahead of CST zone, however every email was answered promptly during their business hours. Would recommend!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and kind words! We are thrilled to hear that our agent went above and beyond to assist with the installation and with your custom theme. We appreciate your feedback about our customer service and that each email was answered promptly during our business hours. Your satisfaction means the world to us. Thank you again!

5 / 5 Share

Aug. 18, 2023

We are moving our store to Shopify, and we are using the B2B Login/Lock for our Wholesale page. We really appreciate the support team, Emma and her team were amazing in quickly answer all of our requests and assisting us in setting up the locks with the customizations we asked for. So far we recommend this app and service.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are thrilled to hear that our agent and the team have been quick to answer all of your requests. We are delighted that you have had a positive experience with the B2B Login/Lock app and that you recommend our service. We appreciate your kind words!

5 / 5 Share

Aug. 16, 2023

The support from Emma and her team is astounding! When I found something wrong, she and her team fixed it immediately and suggested some improvements. Amazing support!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear that our team has provided you with such astounding support. We are so grateful that you were pleased with the speed and effectiveness of the help you received. We appreciate your feedback and thank you again for your 5-star rating!

5 / 5 Share

Aug. 16, 2023

What a customer support and experience replied in less than one minute and did not leave the chat till solving the issue with such high level of dedication and support , definitely I will recommend them

Store

Distoz

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5 star rating! We truly appreciate your appreciation of our customer service and dedication to providing a positive experience. Thank you for recommending us, it is very encouraging!

4 / 5 Share

Aug. 15, 2023

I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.

Store

MFG inc

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your rating! We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided. We are grateful for your support!