All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

Oct. 26, 2023

Great support, the plan is for free, yet the response and fix for an issue was almost instant. It can be an example on how a support should work.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I recently had the pleasure of working with Joy and Jennie from BSS Ecommerce, and I couldn't be more thrilled with the level of assistance and support they provided. I faced a significant challenge in configuring my online business's "Login To Access Pages" feature. Thankfully, Joy and Jennie came to my rescue, making the entire process seem effortless. What stood out to me the most was their expert guidance. They took the time to understand my business needs and offered tailored solutions that perfectly aligned with my objectives. Their knowledge and expertise were invaluable in determining what would work best for my situation. Without their help, I could not have successfully implemented this crucial feature. Joy and Jennie's dedication to helping me achieve my goals was evident throughout our interactions. They were patient and responsive and went above and beyond to ensure that I understood the configuration process clearly. Their support made a difference, and I am incredibly grateful for their assistance. I wholeheartedly recommend the BSS Commerce app, particularly for those who wish to safeguard their products from prying eyes. Joy and Jennie's expertise and willingness to assist are a testament to the quality of service you can expect from this team. If you're looking for a solution to lock your products and need exceptional support, I highly recommend contacting them. Thank you, Joy and Jennie, for your outstanding help and for making my experience with your app fantastic!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Parfait

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Excellent and fast solution provided! I can recommend! App is working smoothly so far.

Using app

About 2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 22, 2023

installed it and messed up my SHOP pay options..

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with our app. However, our app cannot work along with the Shop function since our app provides functions like access and passcode control. In the meanwhile, according to the Shop's policy, they won't be able to work with such features. Again, we are so sorry for the situation but this seems to be a misunderstanding. Hopefully you can have another look here and revise your experience. In case you need any support from our team, don't hesitate to contact us [email protected] for the best assistance. All the best, Jonas

5 / 5 Share

Oct. 19, 2023

There's nothing wrong with the app, it just turned the store into something much more professional for me

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This app has been a great solution to providing exclusive access and other hidden pages to our customers. The customer service is also friendly and quick to respond. We have had no issues with the app to date, and would recommend!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 10, 2023

One of the best support in Shopify and great app, it delivers what it promises and is easy to use

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2023

Great Service fast and easy to install and get it to work for your wholesale customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2023

Emma C was very helpful to me. She resolved my issue in a very short time. She was very helpful and professional. I appreciate all the help herself and the team gave me. Thx again!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 5, 2023

Great customer service, Jolie from helpdesk was absolutely wonderful and blazing fast to rectify few problems I was facing with the implementation. Would highly recommend this app for anyone who is building a wholesale store. Looking forward to installing there full suite of apps to build our wholesale store. Keep up the good work.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 5, 2023

Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 4, 2023

Very useful app if you want to hide the price for not logged-in customers. Next-level helpful customer service, Emma is helping every time we need! Thank you so much this app!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your 5 star rating and kind words about our app and our helpful customer service! It's nice to know that our agent helps you every time you need it. We will do our best to keep making the app and the customer service even better. Thank you again for your support!

4 / 5 Share

Oct. 2, 2023

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations. My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion. But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Using app

12 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your 4-star rating! We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback. Hopefully, we can assist you much more so as to help you revise your experience!

5 / 5 Share

Sept. 28, 2023

The app is great, does exactly what I needed but what really sets this business apart is their customer service. They responded within a few hours and in less than 24 hours had solved all my problems and tailored it to my exact needs. Couldn't recommend enough!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so grateful that you found our customer service exceptional and that we were able to quickly and accurately solve your problem and tailor it to your exact needs. We sincerely appreciate your kind words.

5 / 5 Share

Sept. 27, 2023

So far it works as intended. I just needed one page locked on my website. The formatting of the password page wasn't quite right at first, but I asked for support and they fixed it in a reasonable amount of time.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We appreciate your kind words and are glad that the plugin met your expectations so far. We're also glad that our support team was able to address the formatting issue on your password page in a reasonable timeframe. Thank you for your continued support!

5 / 5 Share

Sept. 27, 2023

Thank you to Jena for getting our issues corrected very quickly. I have just signed up with this BSS Commerce app, and they look like they are great to work with.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 26, 2023

This app works great! Supper happy with both the Login to Show Prices & Login To Show pages functionality which I've used extensively on my website. On the original install there was a conflict with my template (Brava). I reached out to the devs through the link right in their interface and was SHOCKED when they fixed the issue in only a few hours. Woke up the next morning with everything working fine. Great service and support. Highly recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad to hear that the app works great for you, and that you were delighted by the login pages functionality. Furthermore, we are pleased that you were impressed with our quick response to the issue with your template, which was sorted out in only a few hours! We really appreciate your positive review and your recommendation of our app and support services. Thank you for being a loyal customer!