All reviews

Rating Breakdown

  • 5
    79% (573 ratings)
  • 4
    5% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 73% (453)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2025

Great experience. Had problem of setting the widget on a new page, tried the chatbox and got help immediately. Purvi was so patient and professional that she solved my problem in 5 minutes

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience! We’re delighted to hear that our chat support was able to assist you right away. Purvi will be so happy to know that her patience and professionalism made a difference and quickly resolved your issue. We truly appreciate your feedback and look forward to continuing to support you whenever you need us! Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 27, 2025

Really easy setup and when I did have an issue (with the Shopify platform) the customer service was really amazing. Best support I've had in years!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your kind words! We’re glad to hear the setup was easy for you and that our support team could assist when you needed help. It means a lot to know that you had such a positive experience, and we truly appreciate your trust in us. We’ll continue working hard to provide you with the best support and experience possible! Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 25, 2025

Great so far and somewhat easy to set up for someone not extremely tech savvy. Customer service is excellent and super helpful!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your wonderful feedback! We’re delighted to hear that you found the setup process smooth and that our customer service team was able to assist you effectively. Providing an excellent and supportive experience is always our top priority, and your kind words motivate us to keep improving. Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 23, 2025

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 21, 2025

Einwandfreie Funktionalität und der Support ist ablout Hilfsbereit

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

So good, it's important for US.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your kind words! We’re glad to know that our app is important and valuable for you. Your support means a lot to us, and we’ll continue working hard to provide you with the best experience. Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 20, 2025

Store

Kirke

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Kirke, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Trustoo Loyalty Support Team

1 / 5 Share

Sept. 20, 2025

Only for shopify plus user?

Using app

10 months

Total reviews

2

Average rating

1.5

Developer Reply

Hello there, Trustoo Loyalty isn’t limited to Shopify Plus users—you can use the app even if you’re on a Shopify trial plan or any other Shopify plan. We’re happy to support you no matter which plan you’re on! We’d also love to learn more about the features you’d like to explore with us, and one of our team members has already reached out to you via email. Best regards, Trustoo Loyalty Support Team

5 / 5 Share

Sept. 15, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! We truly appreciate your support and trust in our service. Your feedback means a lot to our team, and we’ll continue doing our best to provide you with the best experience.

5 / 5 Share

Sept. 15, 2025

Super

Store

LORESA

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! 🌟 Your feedback encourages us to keep improving and providing you with the best possible support. We’re so glad to know that you’re satisfied with our service.

5 / 5 Share

Sept. 12, 2025

This is a very innovative plugin. As a seller, I'm very attracted to this feature. I've checked the websites of my most competitive peers and they all use Loloyal, which can boost buyers' purchasing desire and increase repurchase rates. I highly recommend it.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your thoughtful review! 🌟 We’re thrilled to hear that you find Loloyal innovative and valuable for boosting customer engagement and repeat purchases. It’s great to know that you see its potential compared to your peers’ stores. Your recommendation means a lot to us, and we’ll continue working hard to bring you even more features to support your success. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 10, 2025

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello Veloura, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 7, 2025

サポートが迅速で助かった。とてもパワフルだった。

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

こんにちは、 温かいお言葉をありがとうございます!💙 サポートがお客様のお役に立ち、迅速かつ効果的に対応できたことを大変嬉しく思います。パワフルなツールと信頼できるサービスを提供することが私たちの目標であり、いつでもお手伝いできるようにしています。 よろしくお願いいたします。 Loloyal サポートチーム

5 / 5 Share

Sept. 5, 2025

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello JEMSI, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

Ho appena installato l'app, ottime funzioni e super assistenza, grazie!

Using app

26 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Ciao, Grazie mille per il tuo splendido feedback! 💙 Siamo entusiasti di sapere che stai apprezzando le funzionalità e che il nostro team di supporto è riuscito ad assisterti. Continueremo a lavorare con impegno per offrirti la migliore esperienza possibile. Cordiali saluti, Team di Supporto Loloyal

5 / 5 Share

Sept. 5, 2025

Store

Belvyo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Belvyo, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

In the process of moving over to LoLoyal from another loyalty program, loving it so far. Setup has been smooth and aesthetic, and the help from the customer service team (in particular Sherm) has been amazing.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 4, 2025

Using app

41 minutes

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 3, 2025

Store

Ozmah

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ozmah, Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance. Best regards, Loloyal Support Team

5 / 5 Share

Sept. 5, 2025

Assistance très disponible et efficace.Très réactif pour résoudre les problèmes.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre merveilleux retour ! Nous sommes ravis de savoir que vous avez trouvé notre assistance efficace et réactive. Offrir un support rapide et fiable est toujours notre priorité, et nous sommes là chaque fois que vous avez besoin de nous. Cordialement, Équipe Support Loloyal