Loop Returns & Exchanges
Manage returns, exchanges, tracking, return labels & more!
Rating
4.7
feedback
393
chart
#1,356
All reviews
Review RSS Feed
Feb. 4, 2025
Got all the help I needed.
Happy to hear we could assist you! Thanks for the review 💙⭐️
Nov. 5, 2025
Excellent service! Ninthuga is always so helpful with every question and quick to provide a resolution. Resolved my issue in minutes
We appreciate the feedback 🤩 Providing prompt and detailed support is our priority - glad we could help!
Feb. 3, 2025
Great customer support! They always get back to me soon with a solution!
Thanks for your review! We’re so glad our support team could provide quick and effective solutions for you ⭐️
Feb. 3, 2025
Very quick response team, excellent service and customer support help! Highly recommend.
Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌
Feb. 3, 2025
I recently experienced outstanding service from the Loop Customer Support team during our transition to a new warehouse. We had to integrate our new Warehouse Management System (WMS) with Loop, and the support team was incredibly efficient and helpful throughout the process. Their response time was impressively quick, often under an hour, and they provided clear guidelines. Additionally, they conducted a thorough audit of our settings to ensure everything was configured correctly. I truly appreciate their dedication and the smooth support they provided during this critical time.
We appreciate the kind words! We’re so glad to hear our team made your warehouse transition seamless. Thanks for your continued trust in Loop - we’re always here to help 💙⭐️
Sept. 25, 2025
Loop is very user-friendly, and helps us streamline our return/exchange process. The best part is their support team! Anytime we have a question on specific orders, they always provide very thorough and easy-to-understand answers quickly. Shout-out to Rece for always being there for us. Would definitely recommend!
Thanks for the awesome review! We’re so glad to hear Loop is working well for you, and it’s great to know our support team is hitting the mark. Appreciate your recommendation! 🤩💙
Jan. 29, 2025
I've been using Loop for returns and exchanges, and I couldn't be more impressed. Their software is seamless and user-friendly, making the process incredibly easy. What really sets them apart, though, is their customer support team. Anytime I have a question or need clarification, I get a clear and helpful response within minutes. Special shoutout to Rece —your responsiveness and clear solutions have made all the difference. Highly recommend Loop to anyone looking for a reliable returns solution!
We appreciate your feedback! So glad to hear Loop is making returns easy, and we'll pass your thanks to Rece for the fantastic support 💙🤩
Jan. 29, 2025
I've been using Loop for over a year and it's great. It has almost all of the functionality that I need (the one additional thing I need, no app has) and I've always gotten a quick response from support. I'd like to, in particular, give a shout out to Rece on their support team, who was able to help me create different return policies depending on the item.
Thanks for sharing! We're happy Loop’s been a good fit ⭐️🙌 Rece will love hearing your shout-out!
Jan. 27, 2025
Quick response from the Support Team!
Thanks for the review! Quick responses are what we aim for 🙌
Jan. 21, 2025
Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.
Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️
Jan. 13, 2026
Very helpful and detailed. I appreciated the support!
Thank you for the 5 ⭐️'s! We're always here to help.
Jan. 17, 2025
Emma P. was the one who helped me and was super helpful! She was amazing and fast and kept me updated along the way. Amazing service and was super nice.
Thanks for sharing! It's awesome to hear Emma made your experience so seamless and positive 🤩
Jan. 16, 2025
Great Support team. Fast response times and easy solutions.
Thanks for the great feedback! Glad our team could help quickly and easily- here whenever you need us! 💙
Jan. 15, 2025
Amazing support with Rece! Loop is easy to use and very customizable Love our return software
Helping you create a seamless returns experience is what we're all about. Thanks for the glowing review 🤩💙
Jan. 13, 2026
App works good, support is always on point.
Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙
Jan. 14, 2025
Emma Pennington did a great job with the customer support.
We're thrilled to hear that Emma provided you with outstanding support. We’ll be sure to share your kind words with her 🙌💙
Jan. 10, 2025
Exceptional customer service experience with Jackie O and Reese P. Thanks for the always prompt and insightful assistance.
Thank you for your kind words 💙 🤩 We're thrilled Jackie O and Reese P provided such exceptional service.
Jan. 10, 2025
We have received fast and efficient help every time we have reached out!
Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌
Jan. 9, 2025
Great application and excellent support!
We appreciate your feedback! It’s great to know both the app and support have impressed you ⭐️