Loop Returns & Exchanges

The set up for Loop was extremely quick and smooth, and the Loop support team are always quick to help solve any issues and respond to all queries

Thanks for the prompt response.

great experience with our team at loop! special shout out ash, emma, and hannah for providing us with quick service and always finding ways to ensure our requests are answered efficiently.

Loop has been our go-to for handling returns and exchanges. The app is straight forward once you get the hang of it. There is so much you can do to configure how you'd like to process returns and exchanges in your shop. Whenever I've needed assistance or just confirmation of what I understand, the team at Loop has been responsive, helpful, and really a pleasure to speak with. A special shout out to Rece who has provided nothing but top-notch support!

Emma in Customer Service was a pleasure to work with!

Support was prompt and very clearly explained. Was able to provide the information that was not clear from bot responses

Customer service is great - Ninthuga was very quick to answer and provided a thorough response. Very happy with Loop!

Emma was incredibly supportive and attentive! Responded in a timely manner and directed my questions to the right person whom could clarify step by step what I needed to do in order to get the data I needed.

Ninthuga resolved our issue responsibly and quickly, and we’re very satisfied with Loop Returns.

Amazing!

Fast customer service response times

The team provided fast assitance that was clear and helpful. I am always confident that the level of service provided will be top notch.

So convenient and systematic. Customer support was also superb!

Great experience as Loop Team member help me restore my account quickly as I use this application for daily work tasks. Her name was Emma Pennington appreciate it!