All reviews

Rating Breakdown

  • 5
    98% (602 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (583)
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5 / 5 Share

March 26, 2026

Simplified the subscription dashboard to make it more intuitive and user-friendly for our customers. Customer service is consistently excellent and always available to assist with setup whenever needed.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2026

I’ve had a really great experience using the Loop Subscription app so far. The platform itself is intuitive and makes managing subscriptions much smoother compared to other tools I’ve tried. What really stood out to me, though, was the customer support. They were genuinely committed to helping me resolve my issue and didn’t just send generic replies. They took the time to understand my situation and even hopped on a call with me to make sure we were fully aligned and everything was working as expected. It’s rare to find that level of hands-on support these days, and it made a big difference. Overall, I’d definitely recommend Loop to anyone looking for a reliable subscription solution backed by a team that truly cares.

Store

Leafy

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2026

Exceptional support from the Loop team. Their responsiveness and expertise made the entire process smooth and efficient, great experience

Store

Selene

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

Awesome app and great customer service!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2026

We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!

Store

Apipet

Using app

9 days

Total reviews

11

Average rating

4.8

5 / 5 Share

March 18, 2026

Just onboarded with Loop and it’s been a really smooth experience so far. The migration was handled well, the platform is intuitive, and it already feels like a step up from what we were using before. Excited to keep building with it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Loop support is amazing, thanks for being so patient, Naz!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2026

Great tech, great service from Loop team. Better than any other subs tech out there IMO.

Store

Seep

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 17, 2026

Great team that took the time to explain everything clearly and help me understand how to use the app properly. They were responsive, professional, and made sure all my questions were answered. Overall, a very helpful team and a good experience.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 12, 2026

We've been using Loop Subscriptions for our curated monthly beer club box. Onboarding was smooth and straightforward, and the platform has given our customers a noticeably better user experience compared to our previous subscription solution. The ongoing support has also been excellent. Would recommend

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2026

Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2026

Our experience with Loop has been very positive. The platform is easy to navigate, integrates smoothly, and offers flexible tools that simplify subscription management.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Great app - very intuitive and captures all consumer needs. The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Since the beginning with Loop the support has been amazing, they care about you and your business. It is easy to use and there are a lot of options to use to improve customer retention and avoid subscriptions cancelations. recommended!

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 19, 2026

Shivam the best, amazing service

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Very happy with everything and the migration process. Super reliable team! If you run subscriptions, would move here ASAP

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Very straight forward to use, good documentation and customer support

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Aastik and Varun have been absolutely the best. I’m the manager and was the one directly reaching out to support — at first I was a bit frustrated as responses were taking some time, but once I connected with Aastik, I was beyond grateful. He truly guided us all the way and made sure everything was handled smoothly. Same with Varun, our product analyst — very supportive, knowledgeable, and proactive. Kudos to both of them for turning the experience around and providing outstanding support. Looking forward to working closely with the team long-term.

Using app

About 1 month

Total reviews

1

Average rating

5.0