Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,613
All reviews
Rating Breakdown
Dec. 20, 2021
This app provided exactly what we needed for our subscription service. We went through so many different apps before we found Loop. Loops ability to chose an anchor date and have a cut off period were critical to our needs. The service was EXCELLENT and very quick. Our subscription service is unique and we needed some help setting things up at the start ....we found the service great and it really eased the integration of loop within our store. Highly recommend this app. Great service, reasonable fees, and great functionality.
Hey there, We are glad that you decided to go with our app. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Dec. 17, 2021
Very pleased with the ease of use and excellent prompt support in setting up this app. Early days yet but very happy so far.
Thank you for this wonderful review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Dec. 11, 2021
A great thing about this app is, that I can edit the code and manipulate everything how I want. So I can adapt it to my webshop seamless. Everything loads fast, only support is faster and helps in great detail.
Thank you for this great review! We are glad that you found our app to be flexible. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Dec. 9, 2021
I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.
Thank you for this wonderful review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Dec. 9, 2021
Really great app on Shopify, easy to use and edit and the customer service is amazing. Very quick and helpful.
Thank you for the kind words! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Dec. 3, 2021
Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library
Thank you Tim for the kind words! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Nov. 18, 2021
A fantasitc add-on for shopify store owners looking to impletement Subscriptions. Which is a great way to ensure regular payments. There were A few niggles in the set up, but mainly becasue i have a customised theme.... The support team is second to none, so even if you feel a little frutrated, these guys will not only ensure you have excelelent customer & support services but will also work with other app owners to work thru any issues..... I can wait to see how these guys continue to develop this app.
Thank you for this amazing review! Such motivational words keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Nov. 9, 2021
I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!
Thank you for this going with our app and this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Nov. 5, 2021
I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.
Thank you for this amazing review! We are glad that we were able to resolve all your queries. Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Oct. 18, 2021
For the price, it's amazing. The support is almost instantaneous. I was responded to via their texting support in about a minute
Thank you for the review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Oct. 17, 2021
Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.
Thank you for this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Oct. 13, 2021
Very nice app. The support is really fast and helps with anything. If something won´t work the support will do it for you.
Thank you for the review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Oct. 3, 2021
Excellent customer service and easy-to-use app for people with minimal tech background. I am looking forward to continued collaboration!
Thank you for this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Sept. 25, 2021
Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.
Thank you for this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Sept. 20, 2021
One of the best subscription services out there! Easy to set up and the developers are quick to help in integration. I am impressed and will continue to use this product on my store for years to come. Cheers
Thank you for this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We look forward to our association! Thanks, Team Loop
Sept. 20, 2021
From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.
Thank you for the recommendation! Such reviews keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Sept. 15, 2021
We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.
Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Sept. 10, 2021
Just started using this app, needed a tiny bit of help from support and so far it's running flawlessly! They were quick to respond and guided me through some coding edits to make it work with our store.
Thank you for your review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop
Sept. 10, 2021
Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!
Thank you for this amazing review, Team Naya! We are always here to help out with any issues. Thanks, Team Loop
Sept. 6, 2021
Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.
Hi there, We are happy that you were satisfied with our support- Our utmost priority. We also look forward to assisting you with any kind of query. Thanks, Team Loop