Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
568
chart
#2,184
All reviews
Review RSS Feed
Dec. 6, 2023
We were impressed by the onboarding experience with Loop. There was clear communication and attention to detail throughout the migration process, and everything went smoothly according to plan. We have only been on Loop for a short time, but so far, we have been delighted with the functionality and features compared to our previous subscription service.
Thank you so much for your kind words, Mandy! 😊 We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we strive for. If there's anything else you need or any feedback you'd like to share, please do let us know. Cheers to a great experience together! Regards, Team Loop
April 18, 2024
Thank you for your help and understanding of our concerns and good communication.
This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic. We are going to frame this one in our office 🙂.
Nov. 28, 2023
I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.
Thank you for the kind words and shout-out, Team Rootless Coffee 😊 This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀 Cheers to the start of an amazing journey together 🥂 Team Loop
Nov. 26, 2023
I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!
Thank you for the kind words and shout-out, Team Quilt Basket Coming :) We always here to help you for any kind of assistance 😇 Feel free to message us for any kind of doubt or support 😊💪 Cheers, Team Loop
Nov. 24, 2023
This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.
Thank you for the kind words and shout-out, Team Batch Mead 😇 We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀 Always here to support for any query and doubt 💪 Cheers 🥂 Team Loop
Feb. 26, 2025
Great app, user friendly and always someone there to help! It's been a pleasure working with their customer service team.
Thank you for the kind words and shout-out, Team Odeliya Probeauty :) We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇 Cheers🥂 Team Loop
Aug. 12, 2024
Really great app, with supportive customer team who provide timely guidance on any platform issues.
Thank you for the kind words and shout-out, Team Presto Coffee Roasters :) 6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇 Cheers, Team Loop
Nov. 22, 2023
We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team
Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time) This made my day :) Always here to support our merchants 😇 Cheers 🥂💪 Atul and Team Loop
Jan. 31, 2024
We 100% recommend them for D2C subscriptions. Features 4.75/5 Customer support 5/5 Problem solving speed 5/5 UI 5/5
Thank you for the review, Team Dunatura :) Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪 Cheers, Team Loop
Nov. 15, 2023
Really good platform We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us! Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!
Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :) We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀. Always here to help our merchants. Just one message away for any sort of help :) Cheers 🥂 Team Loop
Nov. 8, 2023
The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!
Thank you for the kind words and shout-out, Team PHARMALYNK! Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀. Yes! We are always a message away. Cheers, Team Loop
Nov. 6, 2023
Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.
Thank for the kind words and shout-out, Team Spice Club 😊 We are super happy and excited to have you on board 💪 Together we are going to take subscriptions to the next level 🚀 Cheers 🥂 Team Loop
Nov. 2, 2023
Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.
Thank you for the kind words and shout-out, Team Better Coffee Filters :) We are very excited that you chose us as your subscriptions growth partner 💪 Happy to have helped you with widget installation. Always a message away for any type of assistance 😇 Cheers, Atul and Team Loop
Nov. 1, 2023
Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.
Thank you for the kind words and shout-out, Team ISOVive 😇 We are very happy that you migrated to Loop. Super excited to have you on-board. Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪 Always a message away if you need any help :) Here's to more subscription growth and retention campaigns 🥂 Cheers, Team Loop
Nov. 1, 2023
Great App and great Support. Thank you Atul and Tandra for your amazing help. Best regards
Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇 Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :) Cheers, Atul, Tandra and Team Loop
Nov. 1, 2023
Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇 We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :) We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set. Cheers, Atul and Team Loop
Oct. 27, 2023
This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding. I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!
Thank you for the kind words and shout-out, Team Care Package Kitchen! We are super excited to have you on board! So happy that you loved our bundles! We love feedback from our customers and that's what makes our practical for the modern D2C brands. Can't wait to run exciting campaigns with your team 🥂 Cheers, Team Loop
Oct. 23, 2023
Very good support by a motivated team
Thank you for the kind words and shout-out, Team xactnutrition 😇 We are very happy that you chose us as your subscriptions growth partner! Excited about future subscription acquisition and retention campaigns 🚀 Cheers, Team Loop
Oct. 21, 2023
TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop
Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week! We are super happy and excited that you chose as your subscriptions growth partner 💪 We have designed our widgets so that they have minimal impact on the loading speed of the store :) Cheers, Team Loop
Dec. 12, 2025
An incredible support team who goes above and beyond to help fix issues or help understand the data. Especially Aditya who has been great to work with!
Thank you the kind words and shout-out, Team Rise Coffee! 😇 We are very excited and happy that you decided to migrate to Loop 🚀 Can't wait to run some exciting retention and subscription growth campaigns with your team. Cheers, Team Loop