Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
568
chart
#2,184
All reviews
Review RSS Feed
Oct. 17, 2023
I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service! From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store
Thank you for the kind words and shout-out, Team Cross Roots Juice! We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪 Here's to some amazing subscription growth campaigns together 🥂 Cheers, Team Loop
Oct. 17, 2023
Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone. This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.
Thank you for the kind words and shout-out, Team Dream Recovery! This review made our week 🚀 We are so happy that you chose us as your subscriptions growth partner 💪 Feel free to ping us anytime with your questions :) Cheers, Team Loop
Oct. 16, 2023
I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for the kind words and shout-out, Team GLOW Superfoods 😊 We are very happy that you chose us as your subscriptions growth partner 💪 Always a message away to help you with any sort of question or doubt. We believe in going above & beyond in service to our merchants 🚀 Cheers, Atul & Team Loop
Oct. 16, 2023
Service is 100 stars! Since migrating from Recharge app, subscriptions are up 46 percent in two weeks. I love this app, and the team are amazing. Thanks guys, have been wanting to move for a long time, Im really glad I did.
Thank you for the kind words and the shout-out, Team Wholistically Healthy! This review made our day! We are very excited that we were able to help you with your subscriptions growth 🚀 Super happy that you decided to make the switch 😊 We are always a message away to help you with anything :) Cheers, Team Loop
Oct. 12, 2023
So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.
Thank you for the kind words and the shout-out, Team datebettersnacks :) We are so happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you all for future subscription growth and retention campaigns 💪 Cheers, Team Loop
Oct. 12, 2023
I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)
Thank you for the kind words and shout-out, Team Le NUAGE :) Yeah we have used Polaris to design our app- That's why it looks nice 😊 More updates in design coming soon 💪 We are very happy that you decided to start your subscriptions journey with us 🚀 We are always a message away for any sort of assistance :) Cheers, Manan & Team Loop
Oct. 4, 2023
Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!
Thank you for the kind words and shout-out, Team BRASSYBRA We are so happy that you decided to switch and chose us as your subscriptions growth partner 💪🚀 Always here to help you for any thing :) Cheers, Team Loop
Sept. 27, 2023
The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!
Thank you for the kind words & shout-out, Team North Canna Co! We are very happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you 💪. Cheers, Team Loop
Sept. 22, 2023
Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.
Thank you for the kind words & shout-out, Team Sprigs Life! We are very happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you 💪. Cheers, Team Loop
Sept. 15, 2023
Amazing app and customer service. Super happy with it!
Thank you for the kind words and shout-out, Team Get Into The Limelight 😊 We are so excited that you chose us as your subscriptions growth partner 🚀 Always just a message away :) Cheers, Team Loop
Aug. 9, 2024
Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app. If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!
Thank you for the kind words & shout-out, Team Sperry Honey :) Thank you for choosing as your subscription growth partner 💪🚀 Cheers, Team Loop
Sept. 11, 2023
Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.
Thank you for the kind words and shout-out, Team Happy Baston :) We are so happy that you liked our platform 😊 We are very excited to have you onboard 🚀 Thank you for choosing us as your subscriptions growth partner 💪 Cheers, Team Loop
Sept. 11, 2023
Our experience with Loop has been really great and supportive. We have been assisted mostly by Surbhi, Sri & Abel and all have been extremely helpful and friendly. The transition was a little bit difficult as we had a lot of weird pricing mixed in with our old Bold subscription but the Loop team did everything they could to make it seamless. So far the new system is doing amazing and we are slowly acquiring the subscribers we lost on our old platform. Highly recommend.
Thank you for the kind words and shout-out, Team Dog & Gun Coffee :) We are so excited to have you onboard 🚀 Thank you for choosing us as your subscriptions growth partner 💪 Here's to acquiring more subscribers in the future 🥂 Cheers, Surbhi, Sri, Abel and Team Loop
Sept. 8, 2023
Fantastic onboarding experience. Platform super stable and the features are brilliant. Most importantly the support & dev team are reliable, agile and efficient. Brilliant experience.
Thank you for the kind words and shout-out, Team Veloforte :) Thank you for choosing us as your subscriptions partner 💪 We are very excited to work with your team and create some amazing subscription growth campaigns together 🚀 Cheers, Nihal and Team Loop
Sept. 6, 2023
I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!
Thank you for the kind words and shout-out Team Happy Way :) We were very excited when we onboarded you and glad that you chose us as your subscriptions growth partner 🚀 We are always a message away for any sort of query :) Cheers, Nihal and Team Loop
Aug. 31, 2023
We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!
Thank you for this kind words and this shout out, Team 2Betties :) Perfect start to the week 💪 🚀 That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve. Always a message away for your support :) Cheers, Team Loop
Aug. 31, 2023
Really love this app! The support is amazing - the team are always available to chat through slack or a video call if I get really stuck. It's just so easy to use and we've increased our customer retention rate plus number of subscriptions. It also looks great and is a much better experience for our customers. It's more expensive that Bold, but so worth it.
Thank you for the kind words, Team MyOva :) We are very happy that you chose us as your subscriptions growth partner this year (the results are already being seen 😇) Our goal is to provide the best subscriber experience for all our merchants. We believe investment in the right subscriptions app will pay dividends in the long-term. Always here for your support. Cheers, Team Loop
Aug. 25, 2023
Fantastic all around. Very helpful with the integration and so far they offer the best functionalities a subscription app can offer.
Thank you for the shout out and kind words, Team Zerolla :) We are always here to help you- Just a message away 🚀 The features are as a result of listening to the DTC community and only building what they want 💪 Here's to more subscriptions growth 🥂 Cheers, Team Loop
Aug. 17, 2023
Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...
Thank you for the kind words, Team Chime :) We are very happy that you chose us as your subscriptions growth partner 🚀 Always a message away for any support request or any subscriptions growth idea Thank you for the shout out 😊 Cheers, Team Loop
Aug. 16, 2023
I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.
Thank you for the kind words and the shout out :) We are super happy that you chose us as your subscriptions growth partner 🚀 We pride ourselves in the experience that we provide to our customers 😊 Here is to more growth in the future 🥂 Cheers, Harshit, Surbhi and Team Loop