Loop Subscriptions App for Shopify

Loop Subscriptions App

Subscription app to manage subscriptions at scale
Rating
5.0
Feedback
748
Reviews
Chart
#719
Shopify

All reviews

5 / 5 Share
Dec. 3, 2021

Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library

Store Using app Total reviews Average rating
The Wine Library About 2 months 1 5.0
Developer Reply

Thank you Tim for the kind words! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Nov. 18, 2021

A fantasitc add-on for shopify store owners looking to impletement Subscriptions. Which is a great way to ensure regular payments. There were A few niggles in the set up, but mainly becasue i have a customised theme.... The support team is second to none, so even if you feel a little frutrated, these guys will not only ensure you have excelelent customer & support services but will also work with other app owners to work thru any issues..... I can wait to see how these guys continue to develop this app.

Store Using app Total reviews Average rating
Jack Bishop Boxing Academy About 1 month 1 5.0
Developer Reply

Thank you for this amazing review! Such motivational words keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Nov. 9, 2021

I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!

Store Using app Total reviews Average rating
Bunteriet About 2 months 1 5.0
Developer Reply

Thank you for this going with our app and this amazing review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Sept. 20, 2021

From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.

Store Using app Total reviews Average rating
JNM Football About 4 hours 2 5.0
Developer Reply

Thank you for the recommendation! Such reviews keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Sept. 15, 2021

We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.

Store Using app Total reviews Average rating
Wildbloom Skincare 6 days 4 5.0
Developer Reply

Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Sept. 10, 2021

Just started using this app, needed a tiny bit of help from support and so far it's running flawlessly! They were quick to respond and guided me through some coding edits to make it work with our store.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

1 / 5 Share
Sept. 8, 2021

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

Store Using app Total reviews Average rating
The Modern Silo 6 days 1 1.0
Developer Reply

Hi Tinley, After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so. You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well. I am really not sure what we could have done differently so you wouldn't have felt disappointed with us. If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you. Thanks, Team Loop

5 / 5 Share
Sept. 2, 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Store Using app Total reviews Average rating
Developer Reply

Thank you for this amazing review and kind words! Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Aug. 26, 2021

I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the review! We hope subscriptions are working well for you and your customers :) If you have any feature request, suggestion or a concern - please feel free to write to us on email. Thanks. Team Loop.

5 / 5 Share
Aug. 11, 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Store Using app Total reviews Average rating
Field Strips About 5 hours 1 5.0
Developer Reply

Thank you for the recommendation! Such reviews keep us going! Sending our best wishes for the success of your daughter's store! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share
Aug. 5, 2021

I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!

Store Using app Total reviews Average rating
Inner Glow Vitamins 5 days 1 5.0
Developer Reply

Thank you for the recommendation! Such reviews keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

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