Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
563
chart
#1,949
All reviews
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Sept. 23, 2025
I am so glad I switched to Loop Subscriptions! The migration was seamless, and their support team goes above and beyond...the tech is solid, the dashboard is user-friendly, and they have made a number of flows that help keep subscribers.
We’re thrilled to hear the switch to Loop has been such a positive move! It’s great that the migration, dashboard, and retention flows are all working well for you—always here to help you grow! - Loop team
Sept. 23, 2025
Very talented and helpful support team. They will help and advise you with everything.
Thank you for the kind words! We’re so glad our support team has been able to guide and assist you every step of the way—always here for you! - Loop team
Sept. 22, 2025
Loving Loop! This is the best app we've worked with so far and having used ReCharge and Smartrr, Loop exceeds their capabilities and gives both us (the business) and our customers more autonomy with better UX. The true 5-stars belongs to the onboarding team. Aadi and his team are quick to answer questions and are even quicker with solutions. Highly recommend!
We’re so happy to hear Loop’s exceeded your expectations! Huge shoutout to Aadi and the team for making onboarding seamless—thank you for the glowing recommendation! - Loop team
Sept. 19, 2025
Loop has been fantastic to work with and has helped us increase our subscription revenue and retention in a big way. I highly recommend working with them.
Thank you so much! We’re thrilled to hear Loop has helped boost your subscription revenue and retention—excited to keep driving growth together! - Loop team
Sept. 19, 2025
Working with Sri at Loop has been an outstanding experience. From the very beginning, he has gone above and beyond to make sure our subscription platform was set up correctly and tailored to our needs. Sri is knowledgeable, responsive, and incredibly patient - he never makes us feel rushed and always takes the time to walk us through solutions step by step. His guidance has been essential to the development of our online platform, and it’s clear he genuinely cares about helping his clients succeed. We’ve come to rely on his expertise and consistency, and it has made a huge difference for our team. We couldn’t ask for a better representative - thank you, Sri, for all you’ve done and continue to do!
This truly warms our hearts—thank you for such thoughtful words! We’re so glad Sri has been a reliable and supportive partner in your journey, and we’re honored to be a part of your growth. - Loop team
Sept. 19, 2025
We've been through three previous subscription apps and were burnt by them all (looking at you YOTPO) but finally found one worth using in Loop. The support is terrific, they are always available and can actually help you. We've seen consistent subscription growth since changing to Loop and I would recommend them to anyone.
Thank you for sharing your journey—we’re so glad Loop has been the solution you were looking for! Thrilled to hear about your subscription growth and truly appreciate the recommendation! - Loop team
Sept. 18, 2025
Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia
¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo—siempre estaremos aquí para ayudarte de forma rápida y eficaz. - Loop team
Sept. 18, 2025
Great and effective service!
Thank you! We’re glad to hear the service has been effective—always here to support you! - Loop team
Sept. 15, 2025
Great experience so far. We are about 2 months in. Onboarding was fairly quick and efficient and the team is very knowledgeable and kind.
Thank you for the kind words! We’re glad your first two months have been smooth and that the team made onboarding easy—excited to keep supporting your journey! - Loop team
Sept. 15, 2025
Really fast response to queries.
Thank you! We’re glad our quick responses have been helpful—always here when you need us! - Loop team
Sept. 10, 2025
Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!
We’re truly grateful for your kind words! It’s wonderful to hear that our team’s support and clarity have made a difference—always here to ensure you have a smooth and successful experience with Loop! - Loop team
Sept. 10, 2025
Great app, accommodating & personlised dedicated support
Thank you so much! We’re thrilled to hear you’re enjoying the app and the dedicated, personalized support—always here to make things seamless for you! - Loop team
Sept. 8, 2025
Sept. 8, 2025
Very happy with the app and especially the team’s reactivity – quick and effective support!
Thank you so much! We’re glad to hear the app’s working well for you and that the team’s quick support has made a difference—always here when you need us! - Loop team
Sept. 4, 2025
Amazing customer service, fast and knowledgeable, gets my issues fixed ASAP!
Thank you for the awesome feedback! We’re so glad our team could jump in quickly and get things sorted—always here to help! - Loop team
Sept. 4, 2025
We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!
We’re so glad to hear the switch to Loop has been a win for your team! It’s great that the setup, features, and support have all contributed to your growth—excited to keep powering your success! - Loop team
Sept. 3, 2025
We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.
Thank you for the amazing feedback! We’re thrilled Loop has been a smooth upgrade and that you’re enjoying the tools, analytics, and support—excited to keep growing together! - Loop team
Sept. 3, 2025
We made the switch from a different subscription app and had the absolute pleasure of working with Manan as our account manager at Loop. We couldn't be happier with the support we've received. Manan is not only incredibly helpful and kind, but he also brings a calm professionalism that makes every interaction easy and reassuring. No matter the issue, the Loop team consistently go above and beyond to resolve it efficiently. Their willingness to act quickly, especially in time-sensitive situations, has been a huge asset to our team. It's clear they genuinely care about providing the best service possible, and that makes a world of difference.
Thank you for the heartfelt feedback! We’re so glad Manan and the team have made your transition smooth and stress-free—your kind words mean a lot, and we’re excited to keep supporting your growth with care and speed! - Loop team