Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
Aug. 5, 2025
Amazing customer support.
Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help! - Loop team
Aug. 5, 2025
They have an amazing support team and the app is perfoming really well! :)
Thank you for the wonderful feedback! We’re thrilled to hear the app is working well for you, and our support team is always here to ensure everything runs smoothly. :) - Loop team
Aug. 5, 2025
We migrated over to Loop from a very subpar subscription management platform. We went through the process and looked at all the big players in the space and landed on Loop - and we've been thankful since that day. Easy migration, actual analytics in the platform that you can make real business decisions off of, and the support is top tier (shoutout to Aayush for being there for my every question and guiding me on the new features!!). They aren't just resting on their current offerings either; they are constantly releasing updates, upgrades, and net-new ways to manage your subscriptions. They are laser-focused on reducing churn, dunning, and increasing LTV by providing you with the exact data and tools required.
Thank you for the great review! We’re thrilled to hear your migration to Loop was smooth, and that our platform and support have made a real impact. A special thanks to Aayush for his guidance! We’re excited to continue helping you reduce churn and increase LTV with our constant updates and tools. - Loop team
Aug. 5, 2025
have tried other subscription apps and support was not helpful at all, gave loop a try and Sam has been absolutely amazing. The customer service is on point, and the amount of options available/features is amazing. Will stick to this app :)
Thank you for the wonderful feedback! We’re so glad to hear that Sam and our support team have been able to assist you and that you’re enjoying the features Loop offers. We’re excited to have you with us and look forward to supporting your continued success! - Loop team
Aug. 4, 2025
Awesome, very intuitive, great customer support as well! Highly recommend :)
July 31, 2025
We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless. What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests. Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request. Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.
Thank you for the fantastic review! We’re thrilled to hear that Loop has been a game-changer for your store and that our customer portal and support have made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your success! - Loop team
July 28, 2025
Fantastic customer support!
Thrilled to hear that! Your kind words mean a lot, and the Loop team is always here to support you every step of the way 🙌 - Loop team
July 28, 2025
Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!
Wow, this truly made our day! We’re so grateful for your kind words and thrilled to hear Aayush was able to support you so well — we’ll make sure he sees this 😊 Count on the Loop team to always be there for you! - Loop team
July 28, 2025
We've used a lot of subscription apps over the years, LOOP are by far the best in the game. Customer support and features are second to none
We’re beyond excited to hear this! Thank you so much for the amazing feedback — we’re thrilled to be your go-to subscription app, and we’ll keep delivering the best support and features for you! 🙌 - Loop team
July 25, 2025
Both the LOOP app itself and the customer service team behind the app are WONDERFUL! I feel truly support as a business owner! Thank you, LOOP team.
Thank you so much for the kind words! We’re thrilled to hear you’re feeling supported — it’s our absolute pleasure to help your business thrive! The Loop team is always here for you! 🙏 - Loop team
July 21, 2025
We've been using LOOP for over a year, and the experience has been excellent. The app keeps getting better, and the team is incredibly responsive and helpful. We've tested several other solutions before, and LOOP stands out as best-in-class in terms of service—plus, the pricing is very competitive. Highly recommended.
Thank you so much for the fantastic review! We’re thrilled to have been part of your journey for over a year and are excited to keep improving your experience. Your recommendation means the world to us! 🙌 - Loop team
July 15, 2025
Love it, great app, great functions and the support is not just super fast but also extremely helpful and nice! Best subscription app, we used so far.
Using app
About 1 month
Total reviews
1
Average rating
5.0
We’re thrilled to hear you’re loving the app! Your kind words about our support team really made our day. Thank you for choosing Loop — we’re committed to keeping things awesome for you! 😊 - Loop team
July 15, 2025
Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!
Thank you for the glowing review! We’re so happy to hear you had such a smooth experience, and it’s our pleasure to assist you every step of the way. Your recommendation means a lot to us! 🙏 - Loop team
July 11, 2025
We've been on Loop for a few years after migrating from Recharge. We had an awful experience on Recharge and the difference with Loop has been night and day. Loop's platform is a great improvement and that has been noted by both our customers and our customer support team. Loop is continually evolving and adding features and functionality. What stands out the most is the level of customer support and partnership we receive as a client. They are always available, proactive and help us to success.
We can’t thank you enough for this amazing feedback! We’re so glad to hear that Loop has made such a positive impact on your business, and we’re excited to continue supporting you as we evolve. Your success is our top priority — we’re here for you every step of the way! 🙌 - Loop team
July 11, 2025