All reviews

Rating Breakdown

  • 5
    78% (40 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (8 ratings)
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1 / 5 Share

Jan. 30, 2019

I had no active campaigns and did not want their paid service (I had just installed it to see how it would work). But I guess customers have still been able to create accounts (for a loyalty program that doesn't exist) AND now they are publishing updates to my theme AND creating draft orders.

Using app

4 months

Total reviews

10

Average rating

4.2

5 / 5 Share

July 14, 2019

A customer was having a few issues ordering with her loyalty points. I was able to get assistance quickly and Artem did an excellent job! He was informative, professional, and attentive. Great job! Thanks guys! www.madeforyoubyhannahq.com

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

This is a good app that will simplify point usage for the clients on your site. No discount codes needed! Make the experience great and simple for your customers. The support team is amazing, probably the best I've seen on Shopify!!! They respond within a day making all the changes you ask. My store is in RTL language and although I asked to move many elements and translate a lot of stuff into the foreign language and paid a great attention to details, the did it all! Buy the app guys! You won't regret it.

Using app

11 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 10, 2020

I like this app. I was having some issues when I first installed it but the support given by the team was good and solve my problem. Thanks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2018

I love how accurate this app is. Very fast and reliable. The team Artem has is so helpful and amazing. Im so very happy as are all my customers!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

I like this app. It works great! This app really helps to increase our sales and get customers loyalty

Store

Sciara

Using app

15 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 17, 2018

Simple, easy to setup/modify settings and more importantly-easy for customers to use! Clean, simple and effective and not to mention great value

Using app

7 months

Total reviews

8

Average rating

4.5

1 / 5 Share

Nov. 12, 2018

I hate it, it not properly work on mobile and after uninstall they are not uninstall. Please team resolve

Using app

1 day

Total reviews

3

Average rating

3.0

5 / 5 Share

Oct. 12, 2018

This app is really great and the developer responded to me in less than a day with the support questions I had. It was easy to setup and I like the way it works. Not sure why other people below complained but count me as a fan! Visit syncpedia.com if you want to see it working.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

Customer Support Was GREAT! We had some issues getting it to work with our site but they fixed the issues asap! Great FREE App. We were ALMOST about to pay a $500 a month plan with another app company due to our customer base.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 25, 2018

Issues, issues, and more issues. All we have had is problems with this app. After considerable time and effort we gave up on it ever working. The fact that it can't be used with dynamic categories is a HUGE flaw. The app developers did try to help but even with their effort, it never functioned correctly. If you have a small amount of products and can actually get it to work, it might be ok for you.

Using app

15 days

Total reviews

8

Average rating

1.9

5 / 5 Share

Sept. 22, 2018

Thanks Artem for helping solve our issue LIVE on chat and changing the color scheme for us! TEN MILLION STARS for customer support. This app has been AWESOME. Our fans love cashing in their points. Keep up the great work, and THANK YOU for making it extremely affordable btw. :)

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

Great app. It has a lot of basic features and customization isn't too great, as in their current features are "bare bones" compared to other apps which offer more features (but cost a lot of money). Don't get me wrong though, even if I find it bare bones, it still provides features that are very useful and they are enough for upstarting businesses. It's definitely worth investing in this app. They are currently working a lot on this app too, so I am expecting more and more great features in the future! I have even recommended a few features to their support team which I hope they will implement. They also have a suggestion website. On another note, their support team is very helpful and do live up to the claim that they are readily available at all times. It only took a minute for a representative to chat with me within the app. It's a handy feature and you don't have to bother with emails when contacting them. Their team can help you with some more in-depth customization if you ask (such as replacing a background in the pop up). All you need to do is provide the graphics and make them yourself / find the dimensions you need. Here's a few features I would like to have in this app (I might go back and add more in the future): - Points gained on account creation or customer set birthday. - Points gained through email newsletter signup by clicking a generated link in the email which can only be redeemed once per account. - Fully customizable pop up elements in a UI (e.g. being able to edit heading color title, background image, buttons and more from within the app without using coding).

Store

Memefox

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 16, 2018

Great apps, and amazing customer service! Fast and very understanding I really recommend!

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 30, 2018

HORRIBLE app! Steer Clear! My customers not only didn't get their sign up points, but their balances kept showing $0 even after multiple purchases. What a disaster! I have since uninstalled the app.

Using app

6 months

Total reviews

24

Average rating

4.4

5 / 5 Share

July 5, 2018

SpurIT Team have been a great help and were very quick to respond. They have responded within minutes, and made changes the same day! They translated the widget according to my wishes, and also changed the colour scheme of the Loyalty Program Points Manager, so that it now looks as part of the store. Since, I come from Slovenia, you can assume not many loyalty programs support translations, and they usually want to charge for translations, that store owner basically has to make by himself. Thank you Alexander and SpurIT Team! :D

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2018

Thanks heaps for your support! The support you have given was great and I appreciate it a lot! It is great to have an app installed and know that the developer is willing to help out And the app itself is great, good to gain more customers with

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 31, 2018

5 star for now.. but i can't promise I will keep it up 5 stars in future.. I lost faith using this company with there other apps which was advertised free and then one day we had to pay money for it.. although previously it said 100% free lifetime.. but they will give you a cheap plan thats not worth free.. tons of customization and i like this app

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 24, 2018

I have almost tried all loyalty apps on Shopify. This one from spurit is the most easy-used and easy-undstanded one. No massive coding. First class service from the support team - help with all translation and colour editing. Thank you.

Store

Helshop

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

July 3, 2018

This is an excellent app. I installed it and it has worked very well. The support is a little delayed but the situations are solved.

Using app

10 months

Total reviews

7

Average rating

3.6