All reviews

Rating Breakdown

  • 5
    78% (40 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (8 ratings)
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1 / 5 Share

Dec. 14, 2018

Why wasn't I contacted? You changed to a paid system and just blocked my site and customers without telling us? We gave you loads of ideas for future development and in return, that's what you do? No one there could pick up a phone or send an email or jump on live chat on our website? That's how you treat your first generation of customers its disgusting.

Store

Meechs

Using app

8 months

Total reviews

4

Average rating

3.8

5 / 5 Share

May 3, 2018

Easily one of the best apps on Shopify, provides everything you need for the perfect looking loyalty program. And they have the best and most cooperative support team, they helped customize the app to match my exact needs. This will be a huge marketing booster for my store <3

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2018

I like this app. It works great, excellent customer service

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

April 3, 2018

Guess you get what you get when it's something advertised for FREE. My experience with this app was very poor and annoying. While the app is great in many aspects, when it comes to customization it lacks greatly! The customization is very limited and certain aspects of the app leaves your website looking unprofessional and tacky. I simply inquired about Spurit customizing the pop-up that's present when the customers sees it in their account and customizing the buttons and text in the checkout cart. I emailed Spurit team and heard nothing back at all. I tried to be patient but their customer response time is so poor; matter of fact as I'm typing this, I still haven't even heard anything back from them and it's been past 2 days! While I appreciate the fact that the app is free, I don't feel it's worth installing and needs a lot of improvement, and Spurit team needs to work on being more professional, prompt and responding to their customers in a timely manner. That is the way a real, true business operates. It's better to just pay for a loyalty app that is worth the price and still provides great value.

Using app

2 days

Total reviews

9

Average rating

2.8

4 / 5 Share

March 28, 2018

For a free app its great however it could use a few more features that other apps have which is why we have only given it a 4 star rating. Feel free to check it out at our website. www.Gamers247.co.uk

Using app

About 4 years

Total reviews

13

Average rating

4.0

4 / 5 Share

March 24, 2018

First of all, for the price you can't beat it. I've been looking for a way to reward my steady customers without spending a fortune. It was pretty easy to set up and get running, and after a little "tweeking" I got it to look pretty good on my store. I was pleasantly surprised to get help instantly with their online chat. Olga was kind and professional. Unfortunately, we couldn't get it working just right, so she made a support ticket and they will get back with me after looking at my Store. I'll update later with pros and cons.

Using app

2 days

Total reviews

6

Average rating

4.8

5 / 5 Share

March 22, 2018

SAV very good and app very good :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2018

We think this is the most convenient loyalty program available on Shopify. The points redemption process is very straight-forward. On the View Cart page, the website visitor just selects # of points to redeem and discount applied automatically. It was very easy to set up and the code was installed automatically.

Using app

Over 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

March 11, 2018

We had been searching for a Loyalty Points program for our customers at www.glitterjunkiez.com and so glad we found this one! Custom service has been top notch and the program works exactly like stated.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 9, 2019

Not a good app.. too expensive and complex as hell.. we had it when it was free but we just couldn't handle how not flexible it is, and now your charging 18$ for what?

Using app

4 months

Total reviews

19

Average rating

3.1

5 / 5 Share

Feb. 27, 2018

Okay my store isn't actually live yet but damn, this app was super simple to install, looks great and if it works (tests look great) then it's a must have!

Using app

16 days

Total reviews

2

Average rating

5.0