LoyaltyLion: Rewards & Loyalty for Shopify

LoyaltyLion: Rewards & Loyalty

Increase customer loyalty & referrals with points & rewards

Rating

4.7

feedback

512

Reviews

chart

#1,252

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    53%
  • More than a year
    29%

Reviews Summary

LoyaltyLion is highly praised for its ability to build customer loyalty and increase repeat purchases. Users appreciate the flexibility of the setup, seamless integration with Shopify, and the support provided by the team. Positive themes include responsive and helpful customer service, clear engagement from customers using points and rewards, and ease of management day-to-day. However, some users have expressed concerns about price increases and performance issues related to the app's SDK. Overall, LoyaltyLion is recommended for businesses looking for a reliable loyalty platform that offers customization options and strong support.

Highlights

Building customer loyalty and repeat purchases
Responsive and helpful customer service
Integration with Shopify
Flexibility of setup
Concerns about price increases and performance issues

Rating Breakdown

  • 5
    83% (426 ratings)
  • 4
    9% (45 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (10 ratings)
  • 1
    5% (27 ratings)

Reviews with Text

  • 99% (508)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 7, 2026

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

LoyaltyLion has been really solid for building customer loyalty and repeat purchases. The setup is flexible enough to match different business needs, and it integrates well with Shopify and our other tools. What stands out most is the support the team is responsive and actually helpful when you need guidance or want to optimize your program. It’s been easy to manage day to day, and we’ve seen clear engagement from customers using points and rewards. If you’re looking for a reliable loyalty platform that scales and doesn’t feel overly complicated, LoyaltyLion is a strong choice.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review. It’s great to hear that LoyaltyLion has been a solid foundation for driving repeat purchases and customer engagement, and that the flexibility and integrations have worked well for your setup. We’re especially glad the team’s support has stood out and that managing the program day to day feels straightforward. Seeing customers actively engage with points and rewards is exactly what we aim for. We appreciate the recommendation and look forward to continuing to support you as your loyalty strategy scales.

4 / 5 Share

Dec. 15, 2025

Working with the LoyaltyLion team has been great! They are responsive and willing to help which has been super helpful as we are a lean team.

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the kind words. We’re really glad to hear that working with the team has been a positive experience and that our responsiveness has been helpful. We’re always here to support you and look forward to continuing to work together as your programme grows.

5 / 5 Share

Dec. 11, 2025

We’ve been using LoyaltyLion for our loyalty program for about a year. We've received incredible support from Hannah. She has been responsive, knowledgeable, and genuinely committed to helping us optimize our program for our customers.Whether it was troubleshooting, walking us through new features, or offering strategic recommendations Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this feedback. We’re really pleased to hear that LoyaltyLion has been supporting your loyalty programme so well over the past year. It’s great to know that Hannah’s responsiveness, product knowledge, and strategic guidance have helped you optimise your programme and get more value for your customers. We’ll be sure to pass this on to her. Thanks again for the recommendation, and we look forward to continuing to support you as your programme evolves.

5 / 5 Share

Dec. 10, 2025

We just migrated from Yotpo to Loyalty Lion and I must say we love it. Loyalty Lion is so easy and self explanatory, it has so many good features and integration possibilities. We especially love the POS integration! It works perfectly. Thank you Team LL for the continues help!

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for the great review. We’re delighted to hear that your migration to LoyaltyLion has been such a positive experience and that you’re enjoying how intuitive the platform is. It’s especially great to hear that the POS integration is working smoothly for you and adding value to your setup. We’re always here if you need any support as you continue to grow your programme.

All reviews

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