LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.6
feedback
591
chart
#566
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
45%
-
More than a year
39%
Reviews Summary
The reviews for the Loyalty Lion Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and helpful onboarding process. Many users appreciate the support they received from onboarding managers like Freya, Sammy, and Jonathan, who guided them through setting up their loyalty programs and provided valuable insights. The app's features, such as customizable rewards, clear dashboard, and analytics tools, have been instrumental in enhancing customer loyalty and engagement. However, some users mentioned minor drawbacks, such as the inability to schedule rules automatically and issues with user management and integrations like Reviews.io. Despite these challenges, the overall consensus is that Loyalty Lion is a reliable and effective tool for improving customer retention and driving sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.
June 24, 2024
We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.
June 24, 2024
Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.
June 21, 2024
Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.
June 17, 2024
Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV
Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion is helping your stores drive Loyalty and the flexibility we offer with our integrations, such as Klaviyo, work well for you. We're looking forward to supporting you and your stores in the future!
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