LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.7
feedback
647
chart
#950
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
43%
-
More than a year
41%
Reviews Summary
Loyalty Lion has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Users praise the app for its excellent customer service, easy onboarding process, and customizable options. The team members, such as Reya, Libby, and Freya, are highlighted for their exceptional support and knowledge in helping users set up and maximize the loyalty program. The app is commended for boosting customer engagement, generating revenue, and providing valuable insights for structuring points and rewards. However, some users mention minor limitations in design and customization options that could be improved.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 27, 2025
We can’t say enough amazing things about Reya! From the very start, she brought such incredible energy to our onboarding process, making what could have been a complex setup across our three sites feel seamless. Despite the time difference between the UK and LA, she was always available, responsive, and willing to help whenever we needed her. No matter the hour, Reya showed up with a positive attitude and a genuine commitment to making sure everything ran smoothly. Her constant communication, patience, and expertise made all the difference. She truly went above and beyond for us, and we’re so grateful for her dedication. If you get the chance to work with Reya, consider yourself lucky—she’s simply the best!
March 27, 2025
We have enjoyed working with Loyalty Lion and the ROI we have already seen on this project. Our customers online & in-store are loving this campaign and we look forward to watching it grow. We're always looking for ways to nurture our customers & LL has made this so easy.
March 27, 2025
Das Tool hilft bei der Verwaltung von Treueprogrammen und ist sehr intuitiv zu bedienen. Neue Stufen und Belohnungen können einfach eingerichtet und bearbeitet werden. Darüber hinaus ist es eine große Hilfe, dass man die Churn- und Winback-Segmente nicht selbst selektieren muss, da LoyaltyLion hier bereits viel Arbeit für einen erledigt. Auch unser Kundensupport, Hannah Yaffe, ist sehr professionell und hilfsbereit bei allen Problemen.
March 26, 2025
We've been using LoyaltyLion for a while now and recently went through another round of onboarding support — their customer service continues to be top-notch! The team was incredibly helpful, responsive, and patient in walking us through setup and strategy. It's clear they genuinely care about helping brands succeed. If you're looking to build a strong loyalty program on Shopify, LoyaltyLion is a solid choice with fantastic support to back it up. Highly recommend!
March 25, 2025
Have been using Loyalty Lion for about 2 years and have been very happy with the program. Hannah has been great with answering any queries we have and how we can best use the program to get the best results for our brand. The online chat as well is great and does get back to me quite quickly. Easy to use and also so helpful during our migration, both Hannah and the team.
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