LoyaltyLion: Rewards & Loyalty
LoyaltyLion | Customer loyalty and retention platform
Rating
4.7
feedback
512
chart
#1,239
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
3%
-
Less than a month
14%
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Less than a year
53%
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More than a year
29%
Reviews Summary
The reviews for the LoyaltyLion Shopify App are overwhelmingly positive, highlighting the excellent onboarding experience provided by the onboarding managers such as Reya, Jason, Sammy, Freya, and Hannah. Customers appreciate the personalized support, clear communication, and guidance in setting up and customizing their loyalty programs. The platform is praised for its user-friendliness, flexibility, and the ability to increase customer engagement and retention. However, there are some concerns raised about price increases over time, especially for custom plans, which have led to dissatisfaction among users.
Highlights
Review RSS Feed
All reviews
Dec. 17, 2025
LoyaltyLion has been really solid for building customer loyalty and repeat purchases. The setup is flexible enough to match different business needs, and it integrates well with Shopify and our other tools. What stands out most is the support the team is responsive and actually helpful when you need guidance or want to optimize your program. It’s been easy to manage day to day, and we’ve seen clear engagement from customers using points and rewards. If you’re looking for a reliable loyalty platform that scales and doesn’t feel overly complicated, LoyaltyLion is a strong choice.
Dec. 15, 2025
Working with the LoyaltyLion team has been great! They are responsive and willing to help which has been super helpful as we are a lean team.
Dec. 11, 2025
We’ve been using LoyaltyLion for our loyalty program for about a year. We've received incredible support from Hannah. She has been responsive, knowledgeable, and genuinely committed to helping us optimize our program for our customers.Whether it was troubleshooting, walking us through new features, or offering strategic recommendations Highly recommend!
Dec. 10, 2025
We just migrated from Yotpo to Loyalty Lion and I must say we love it. Loyalty Lion is so easy and self explanatory, it has so many good features and integration possibilities. We especially love the POS integration! It works perfectly. Thank you Team LL for the continues help!
Dec. 9, 2025
Laura Davis has been an absolute dream to work with. She is a solutions expert with a knack for great listening and problem solving skills.
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