LoyaltyLion: Rewards & Loyalty
LoyaltyLion | Customer loyalty and retention platform
Rating
4.7
feedback
510
chart
#1,359
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
53%
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More than a year
29%
Reviews Summary
The reviews for the LoyaltyLion Shopify App are overwhelmingly positive, highlighting the excellent onboarding experience provided by the onboarding managers such as Reya, Jason, Sammy, Freya, and Hannah. Customers appreciate the personalized support, clear communication, and guidance in setting up and customizing their loyalty programs. The platform is praised for its user-friendliness, flexibility, and the ability to increase customer engagement and retention. However, there are some concerns raised about price increases over time, especially for custom plans, which have led to dissatisfaction among users.
Highlights
Review RSS Feed
All reviews
Dec. 11, 2025
We’ve been using LoyaltyLion for our loyalty program for about a year. We've received incredible support from Hannah. She has been responsive, knowledgeable, and genuinely committed to helping us optimize our program for our customers.Whether it was troubleshooting, walking us through new features, or offering strategic recommendations Highly recommend!
Dec. 10, 2025
We just migrated from Yotpo to Loyalty Lion and I must say we love it. Loyalty Lion is so easy and self explanatory, it has so many good features and integration possibilities. We especially love the POS integration! It works perfectly. Thank you Team LL for the continues help!
Dec. 9, 2025
Laura Davis has been an absolute dream to work with. She is a solutions expert with a knack for great listening and problem solving skills.
Dec. 8, 2025
Sathiya has been such a great help for Discount 70! We've been able to effortlessly import customers from our other platform when switching to Shopify. The directions are clear on how the rewards system works, and the customer service has been impeccable! Sometimes it's a bit of a wait - just on weekends/getting back to business days, but once Monday hits, our questions are answered with clarity and efficency.
Dec. 8, 2025
Team is very helpful and the software has been a great addition to our business. It takes 3-6 months to set up and we saw great results after 6-12 months. BUT its been well worth it
Thank you for sharing your experience. It’s great to hear that the platform has become such a valuable part of your business and that the long-term results have paid off. We always aim to set clear expectations around setup and early performance, so it’s wonderful to see the impact you’re seeing after the 6–12 month mark. We're here to support you as you continue to grow your program.
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