LoyaltyLion Loyalty Program

Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.

Great team and support so far. Very helpful and quick response time. Looking forward to see what we can achieve with this tool :)

Great tool and great team. They are quick to respond even though they are UK based for US clients. Happy with the support and the customizations.

Chris Burr and Jason Leader were awesome in helping us get our program up and running. They have been a pleasure to work with.

Our team has had a great experience with LoyaltyLion so far. Our Success Manager, Hannah has been a true delight. We've been able to launch unique campaigns to really get our customers interested in signing up for rewards!

We have just launched with Loyalty Lion and they have been an amazing help so far with getting our programme up and running. They have a wealth of 'how to guides that are also very helpful. Everyone on the team has been super responsive, especially our onboarding manager Luana. She has held our hand every step of the way!

Loyalty Lion has been a pleasure to work with. The support team has been super responsive and answered all of our questions very quickly! They held our hand the entire time and we are so excited to have our new loyalty program up and running. Vicky from the Loyalty Lion team has also been amazing and so helpful post-launch.

We are a few weeks in to our launch of Loyalty Lion! The program, the platform, the setup, the onboarding queen, Libby!!!! All around it was a wonderful experience and I am excited to see the customer interaction we get with our loyalty program. 10/10 recommend

Our onboarding manager Luana Stoica has been very accommodating throughout our setup process. We encountered some difficulties along the way, but Luana always came through with helpful tips and guided us through everything. We just launched the program, so we'll see how it goes but so far, so good.

Just launched our program and it was surprisingly easy. Our Loyalty Lion onboarding manager Jonathan McCarthy went above and beyond and provided more help and resources than we even needed. So far so good! We'll see how well it augments our profits in a few months from now but so far it's been easy, seamless with shopify, and our customers haven't had too many CS issues. Thanks Loyalty Lion!

Great experience! Easy to integrate and use. I love the Loyalty Lion team, they are professional, responsive and so helpful. Highly recommend!

We are happy to renew the new points program using Loyalty Lion. Our Strategic CSM, Hannah, helped a lot to give us advice. The app also offers many types of voucher and discounts, so that we can deliver variety offers to our customers. I hope more functions will be added in the future :)

Very happy with the app - also to the quick response and a solution from LL to issues or questions that pop up. Some teething issues still with free shipping working 100% of the time with the loyalty points, but we are getting there!

From the start, Loyalty Lion has been great and so supportive with our Loyalty Program. Ellie has been supporting us from launch, and each monthly call she comes prepared with helpful analytics and answers all my questions when needed. I'm excited to continue working with Loyalty Lion!

We have used Loyalty Lion for many years and are very happy with the outcomes. Super thankful for the great customer service provided by our CSM Hannah.

Great App, working with Vicky to get this live has been a great experience from start to finish, brilliant support and understanding of our business needs which are often difficult and complex, really enjoyed work with Vicky and the platform.

For our small team, jumping into a full-service loyalty program seemed daunting to say the least. Vicky and the LL team were of great service during the onboarding process, which gave us confidence that we could get this program off the ground. In the months after launch, we had questions about email flows and analytics that Vicky responded to quickly and throughly. This responsiveness and care is what we look for in a company with integrity.

I am happy to write a review about the outstanding service provided by Vicky and the team. From start to finish, they were responsive, professional, and went above and beyond to ensure that I had a positive experience. Vicky, in particular, was a pleasure to work with. She was incredibly attentive and responsive to my needs, and always went out of her way to ensure that I had everything I needed. Overall, I highly recommend this team for their exceptional service and dedication to customer satisfaction. The team truly set the standard for what great service should be!

So far, Sam and Ellie have been super helpful with process of re-launching our loyalty program. We aren't quite there yet, but their knowledge and superb level of communication have made it easy and enjoyable. They also share excitement and enthusiasm for our project which is always a plus. We can't wait to fully launch to see the reaction of our members and hopefully, increased metrics!

Great app and setup was a breeze . We've been using Loyaltylion for 2 years now and we have seen an healthy uplift in repeat purchases