All reviews

Rating Breakdown

  • 5
    83% (422 ratings)
  • 4
    9% (44 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (10 ratings)
  • 1
    5% (27 ratings)

Reviews with Text

  • 100% (504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2021

I have been using this app for quite sometime. My customers find it pretty easy to use and obtain their vouchers. The support team is very quick and friendly. There are so many great features on this app that it's really worth getting into!

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi Peace of Cloth team, thanks so much for your review! We're really glad your customers are enjoying the program and that you're enjoying all of our features ๐Ÿ’œ

5 / 5 Share

Dec. 9, 2020

Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow ๐Ÿ˜Š

5 / 5 Share

Dec. 8, 2020

Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi Ranger Ink team, Thanks so much for your review โœจWe're so happy to be contributing towards your customer retention and look forward to maintaining this for the future!

5 / 5 Share

Dec. 7, 2020

I like that this app has a free version and then you can add options that you actually need. It still runs pretty steep in the end but we are currently deciding on all the options we are going to start with, so we'll see how we go. However, a widget wasn't showing up on the Streamline (shopify) theme but I contacted the support (Sophie was very helpful) and they fixed it straight away. So currently have no problems with it. Will update when we actually start using it with customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! Really happy to hear you're enjoying the app so far and that you're using our add-ons to explore which LoyaltyLion features work best for you ๐Ÿ˜ŠI'll be sure to pass your positive words on to Sophie!

5 / 5 Share

Dec. 3, 2020

We have been using this app for years with little to no issues. Any issues or questions have been addressed by the developer quickly. We use this to generate points and offer rewards to our repeat customers.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving us this wonderful review. We are looking forward to continue working with you in 2021!๐Ÿ˜€

5 / 5 Share

Dec. 2, 2020

We had been searching for a rewards program that would meet our requirements. We tested out at least 4 different applications on Shopify and none of them did what we needed it to do. Loyalty Lion, on the other hand, was easy to customize and had the features we required. The support team is very responsive and we were not tied to an annual payment contract. I recommend Loyalty Lion if you want a robust rewards system.

Using app

6 months

Total reviews

14

Average rating

4.9

Developer Reply

Thank you so much for your lovely words about LoyaltyLion, we are so happy to hear you are loving the program and the features we provide๐Ÿ˜€.

5 / 5 Share

Dec. 1, 2020

Great app that our customer love. Also great customer service, always ready to help out when you have an issue. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your lovely review! ๐Ÿ’œ We love to hear that our Support Team are providing the best support possible and are happy that your customers are loving the loyalty program ๐Ÿ˜Š

5 / 5 Share

Dec. 1, 2020

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tea Drop team, Thank you so much for your review! We're really glad to hear your loyalty program is having a positive impact on customer retention for your store ๐Ÿ˜Š I'll be sure to pass your kind words onto our team!

5 / 5 Share

Nov. 27, 2020

Like the app. wish I had more time to get to figure out some of the features, but I do like the app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a review! ๐Ÿ’œ We are really happy to hear you're enjoying the app and we're excited to see your loyalty program's success. Our lovely support team are always on hand to talk through any features you'd like to explore ๐Ÿ˜Š

5 / 5 Share

Nov. 12, 2020

I have used Smile, Swell (Yotpo) and now Loyalty Lion for our brand loyalty program. All work well, with the feature sets between the three being more or less equal and accomplishing the same purposes. That being said, my experience as a business owner has been incredible with Loyalty Lion. From demo to onboarding, the entire experience has been first class. I need someone to be involved with our program, and Sophie has done an excellent job of helping us get up and running, checking in regularly, and even doing much of the heavy lifting to get us launched. I highly recommend Loyalty Lion based on that experience alone!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion and your onboarding manager Sophie. We're very happy that you chose LoyaltyLion and it is great to hear that you have found your experience 'first class'! ๐Ÿฆ I will be sharing your lovely feedback with the team internally ๐Ÿ’œ

5 / 5 Share

Nov. 11, 2020

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Using app

12 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for leaving us 5 stars! ๐ŸŒŸ We are so happy you are enjoying LoyaltyLion ๐Ÿ’œ

5 / 5 Share

Nov. 10, 2020

Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion ๐Ÿฆ I will pass on your kind comments to Hannah and the rest of the team๐Ÿ’œ

5 / 5 Share

Nov. 10, 2020

Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..

Store

Sokobox

Using app

26 days

Total reviews

10

Average rating

4.5

Developer Reply

Thank you so much for your review ๐Ÿ˜Š. We are really happy to hear that you are seeing positive results retaining and engaging clients with LoyaltyLion๐Ÿฆ

5 / 5 Share

Nov. 9, 2020

Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for leaving us a 5 star review๐Ÿ’œ ! We love hearing your feedback about LoyaltyLion.

5 / 5 Share

Nov. 5, 2020

We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us a 5โญ๏ธreview! We really appreciate you taking the time to leave this feedback, it means a lot to us.

5 / 5 Share

Nov. 4, 2020

Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process ๐Ÿ˜€I pass on your kind words to James and the rest of the LoyaltyLion team๐Ÿฆ

5 / 5 Share

Oct. 20, 2020

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! This is feedback that we love to hear ๐Ÿ˜€Thank you so much for your kind words and taking the time to write this review, it means a lot to us โญ๏ธ. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.

5 / 5 Share

Oct. 19, 2020

This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business ๐Ÿ˜€

5 / 5 Share

Oct. 16, 2020

Easy to use and perfect for a small business as you can get the free version and just pay for the extras you need. Customer Service was great too.

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your feedback, your comments mean a lot to us ๐Ÿ˜Š I am so glad to hear you are happy with our platform and our service, I will be sure to pass your comments back to the team!

5 / 5 Share

Oct. 1, 2020

We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review! It is great to hear about your positive experiences with our customer success team. โญ๏ธ