LoyaltyLion Loyalty Program
All reviews
Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!
Super helpful staff and very responsive to any questions. The app might take a little exploration to fully understand but it is a very powerful tool. I highly recommend it!
Thanks for the great review! Glad to hear that you have had a good experience with our Customer Success team :)
Rewards are working fantastically. You'll instantly see the results when you go live with the system and our customers have nothing but praise. Easy to manage and navigate in the backend. Our specialist has been incredibly helpful throughout the onboarding process and beyond. Highly recommend you consider this app to help build a relationship with your customer base.
People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!
We set up a loyalty programme for a quick launch within the space of a week and the Loyalty Lion team were so helpful and efficient in the setup and integration process. They were on hand to answer any question, however big or small and we're able to resolve any problems quickly. Thank you!
Great to see you up and running so quickly! Please don't hesitate to get in touch if you have any other questions along the way :)
We needed a seamless integration looking at loyalty reward options for our customer site with Limited Run Games. Their account and support team was on point helping with integration, coaching, and general correspondence. Ultimately, we decided a loyalty program for our site our customer base was ideal at the time- but that didn't reflect at all on the quality of their platform as we feel it was top notch and very easy to use. If we decide to go back to one- we would certainly come back to Loyalty Lion. Would definitely recommend : )
Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.
Glad you're set up and ready to go - good luck!
Setting up and customizing was made a lot easier with the help of Kasia and the team at Loyalty Lion. There are so many features and integrations on this platform, and we're so excited to see the difference this makes on our store!
Glad we were able to help you get started - we're looking forward to seeing the results too! Please do let us know if you need anything else :)
We just launched but we anticipate an instant ROI because this make the process of using points and discounts directly on teh checkout page. Excited to see it work. The customer service team is fantastic as well!
Thanks for the kind words and congratulations on launching!
After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible. Some important things that separate Loyalty Lion from the competition are: • Ability to embed panel into a custom page/account page • Integration with Limespot app • In-depth analytics • Best price I look forward to updating this review as the year goes on.
Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!
We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more! Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.
Fantastic to hear your customers are enjoying the program and that you've had a positive experience with our support team too. Thanks for the review!
This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal
Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward. Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.
The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!
Thank you so much for your lovely review. We hope your customers are enjoying your programme and that you are continuing to see the benefits of using LoyaltyLion. Let us know if we can be of any help at [email protected]. :)
Excellent app. Does everything it says. One of the best in the market. Very good developer.
I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.
Excellent app I highly recommend. Tried multiple loyalty apps before this one and they all fell short. Excellent support - they were even able to customize the app to work with our Wholesale program! They even offer on-boarding and quarterly advice on how to best run your loyalty program. We fully expect that this new loyalty program is going to drive our sales and boost our bottom line, while delighting our customers. Thank you Loyalty Lion!
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