LoyaltyLion: Rewards & Loyalty

April 6, 2020

We love Loyalty Lion. It integrated with all the other apps we're using and it's done a great job of bringing customers back. Lifetime customers for the win.

March 10, 2020

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Feb. 18, 2020

Awesome experience and seamless integration with our store. Easy to setup and manage reward tiers and has had a positive impact on sales.

Aug. 11, 2020

I have no hesitation in recommending Loyalty Lion to other business owners, no matter their size. Since we started the program it's paid for itself 5x over in customer retention and customer experience. It was easy for us to step up, just takes a bit of planning to figure out the best rewards and tiers. After we implemented Loyalty Lion we've seen our competitors come out with similar programs -- that's how we know we're doing something right. Loyalty Lion is now one of the cornerstones of our business. Great support (shout out to Ellie, who helps us when we need it!) excellent UX and integrations. Couldn't be happier.

Dec. 4, 2019

The LoyaltyLion integration is really coming together on our site with the help of the LoyaltyLion team. They are eager to answer our questions and assist in any way they can. We're excited to increase our referrals and customer loyalty with this program. We are on the right track and Magda specifically has been a key component. Thanks all!

Nov. 22, 2019

I can't speak to the cost efficiencies for lower plans, but as far as advanced functionality vs others (we previously used Smile.io) Loyalty Lion blows them out of the water. We were able to do custom things we wanted that Smile couldn't, the onsite UX/UI is much better, extremely mobile optimized, the dashboard is much more useful, and overall functionality of building loyalty is more optimized and we definitely saw improvements when we switched. The LoyaltyLion team is very responsive and great to talk through ideas & optimizations as well, and they're continuously adding new features to the platform that improve the loyalty program landscape. Highly recommend - Daniel Director of Marketing & Operations

Nov. 18, 2019

The team is great to work with and the app functions as it should in the loyalty space. You won't have any trouble working with the Loyalty Lion team!

Oct. 8, 2019

Loyalty Lion is a great app and has great support!! It's really easy to contact the support team and they give an immediate response! It's a great app even on the free plan. This rewards program has made my sales go up and my customers keep coming back to build up points. I really recommend it :)

Oct. 2, 2019

I've been using Loyalty Lion on three shopify stores for more than 3 years now and I am very happy with the program and the support I've received. Loyalty Lion is a world-class loyalty rewards system that will give your business a boost!

Sept. 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Sept. 25, 2019

Really great app. The service is exceptional and the team really went out of their way to understand my business and provide the best advice. Highly recommend

Sept. 19, 2019

Super helpful staff and very responsive to any questions. The app might take a little exploration to fully understand but it is a very powerful tool. I highly recommend it!

May 26, 2020

We've been using this for 2+ hears. So far, we had a great success - 51k+ members actively using the program - 23k+ reviews collected with Judge.me integration (we gave auto points for each review with pictures) - 17m points earned, 6m spent Besides customer support is amazing, they support you whenever you need. Thanks a lot

Aug. 15, 2019

Rewards are working fantastically. You'll instantly see the results when you go live with the system and our customers have nothing but praise. Easy to manage and navigate in the backend. Our specialist has been incredibly helpful throughout the onboarding process and beyond. Highly recommend you consider this app to help build a relationship with your customer base.

July 29, 2019

¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!

Aug. 27, 2021

This is our third loyalty program change. The first was decent but lacked some user-friendly backend features. The second was forced on us when they bought the first and changed it all around. Their support stunk and they removed branding ability. So we went hunting and found Loyalty Lion. LL used to be an expensive app, no doubt, but with the free plan and a la carte feature add-ons in the Shopify store, we were able to build a plan we (and our customers!) liked for less than we had been paying for the previous plans! People who think it's pricey - I have to imagine they think they need "all" the features for their store, and keep adding things. That's like going to a restaurant and ordering everything. Yes, it would be expensive and you're probably not going to eat it all anyway. I recommend starting with the free plan and then surprising your customers by adding a feature later on. Make sure it's a feature that would appeal to your particular customers. Set a budget and choose only extra features that are most important to you within that budget. So, here is what I love about LL, now that we've run it for a month: 1) The transition from our old program to this one was amazingly easy! We downloaded a csv file from our old program with names and balances, and the LL folks uploaded it within 24 hours! All of our customers kept their balances through the transition with no errors or issues... and there were over a thousand of them with balances. 2) Not only can we customize the widget (that's a feature we found value paying for) to match our branding, but the little button on screen for customers has our program name and even shows their points balance, right there! They no longer have to go hunting for it - As long as they're logged in on our site, it's right on screen for them. They LOVE that. Seeing it also reminds them that if they order more, they'll get closer to a reward. 3) LL customer service has been awesome! I have talked with several people through our transition and with questions afterward. They were all English speakers, making it easy to communicate with them, and were all professional, friendly, and encouraging. I had kept our old program in the background during the early trial phase of LL, but their customer service folks sealed the deal for me, and I am now a solid fan. My customers are collectors (we sell collectibles) so collecting "Pony Points" is fun for them, and they love redeeming points for discounts off items they want. Having a loyalty program has increased our sales noticeably. We've had great feedback since changing to LL, even from customers who have been accruing points with our previous programs... They noticed, and liked, the change. Update: 12/12/2020 - Just updating to say that we're still thrilled with both the app and the results it brings after using it for over a year. Don't underestimate the power of encouraging loyalty in your customers! Through the pandemic, our sales grew 30%, and much of that was from regular customers who use our loyalty program. Update 8/27/2021 - Just updating to say we STILL love Loyalty Lion!

July 19, 2019

People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!

May 3, 2019

We set up a loyalty programme for a quick launch within the space of a week and the Loyalty Lion team were so helpful and efficient in the setup and integration process. They were on hand to answer any question, however big or small and we're able to resolve any problems quickly. Thank you!

April 25, 2019

We needed a seamless integration looking at loyalty reward options for our customer site with Limited Run Games. Their account and support team was on point helping with integration, coaching, and general correspondence. Ultimately, we decided a loyalty program for our site our customer base was ideal at the time- but that didn't reflect at all on the quality of their platform as we feel it was top notch and very easy to use. If we decide to go back to one- we would certainly come back to Loyalty Lion. Would definitely recommend : )

April 22, 2019

Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.