LoyaltyLion: Rewards & Loyalty
LoyaltyLion | Customer loyalty and retention platform
Rating
4.7
feedback
511
chart
#1,233
All reviews
March 29, 2019
We just launched but we anticipate an instant ROI because this make the process of using points and discounts directly on teh checkout page. Excited to see it work. The customer service team is fantastic as well!
Thanks for the kind words and congratulations on launching!
March 27, 2019
After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible. Some important things that separate Loyalty Lion from the competition are: • Ability to embed panel into a custom page/account page • Integration with Limespot app • In-depth analytics • Best price I look forward to updating this review as the year goes on.
Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!
March 26, 2019
Just a great app, so easy to use and very straightforward. Free plan is generous and means they have a customer for life here. Works great if you have a lot of return customers. Only downside is that you can't exclude more than one product category from earning points. If there was more control there, this would be the perfect product. UPDATE! - just got an email from customer services who explained how I could do the one thing that I thought I couldn't in the review above. Just awesome guys, thank you so much - Loyalty Lion is now perfect!
Glad we could solve that last outstanding concern for you, and thanks for the lovely words!
Sept. 30, 2019
We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more! Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.
Fantastic to hear your customers are enjoying the program and that you've had a positive experience with our support team too. Thanks for the review!
Jan. 31, 2019
This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
Jan. 21, 2019
Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal
Dec. 12, 2018
Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.
Nov. 22, 2018
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward. Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Nov. 16, 2018
Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.
Nov. 9, 2018
The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!
Thank you so much for your lovely review. We hope your customers are enjoying your programme and that you are continuing to see the benefits of using LoyaltyLion. Let us know if we can be of any help at [email protected]. :)
Oct. 19, 2018
Before signing up for Loyalty Lion I took the time to research all of the other major players in the marketplace. All other apps had a functionality deal breaker. This app does it all, and does it well. It's absolutely amazing. It took only an hour or two to launch (under a week to fully integrate seamlessly). The pre launch support team was outstanding. They took the time to understand our business, and our goals for the program. That walked us through all options to insure we configured for optimal results. The dev team was extremely helpful with configuring the app and troubleshooting challenges that other integrations caused. Thanks to their assistance we have a fully integrated, seamless rewards program. We love it!
Sept. 23, 2018
Love it so far.... just downloaded it and looking forward to using it.........................................
Sept. 13, 2018
Very happy using LoyaltyLion to drive retention. The app works smoothly and is easy to customize. Been very pleased with their support team as well. Huge plus to utilize Flow with it. 5 stars all day.
Aug. 31, 2018
Excellent app. Does everything it says. One of the best in the market. Very good developer.
Aug. 14, 2018
I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.
Aug. 2, 2018
Excellent app I highly recommend. Tried multiple loyalty apps before this one and they all fell short. Excellent support - they were even able to customize the app to work with our Wholesale program! They even offer on-boarding and quarterly advice on how to best run your loyalty program. We fully expect that this new loyalty program is going to drive our sales and boost our bottom line, while delighting our customers. Thank you Loyalty Lion!
July 25, 2018
A great app for Customers and Store Owners. Good support from Loyalty Lion to help with configuration & onboarding.
June 14, 2018
Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.