LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.6
feedback
609
chart
#978
All reviews
Rating Breakdown
April 18, 2016
Best app tool ever to increase happy and returning customers. The service by Kerry Ford is 10 stars, very fast response and even give me few more days on my trial. I recommend for stores with Shopify POS is very friendly use to employees and effective to customers. I am so happy and satisfied with this app. - Elohai Plus Size Boutique www.ElohaiBoutique.com
April 16, 2016
We have been using this for over a year and can't tell you how much our customers love it - it is really giving us the edge over all of our competitors - the best shopify App we have downloaded ever and we have downloaded a few!
April 13, 2016
LoyaltyLion is a first class operation and offers amazing customer support! Tiger Underwear wanted to go beyond the standard LoyaltyLion footer and add some customization in the header as well that required some HTML knowledge. We felt it was important for our customers to "Log In" and I wanted the loyalty points to be in RED so the top header would be more noticeable. Well Kerri was more than willing to help us achieve the look until we were completely satisfied. Every question or concern we had was answered the same day. Personally, I love this app and our customers have responded positively to it. LoyaltyLion gets an A+ in every measure possible!
Jan. 22, 2016
The support team at Loyalty Lion is fantastic! Kerri and her team have gone over and above to implement all our requests, and it's much appreciated. The application itself is very good, and provides excellent customisation options in terms of styling, rewards, and redemption rules. Five stars.
Nov. 26, 2015
Great loyalty app! Everything works smoothly and easy to install. Especially their price plan is based on sales volume and this is what I was looking for. Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly. I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.
Nov. 17, 2015
Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.
Aug. 2, 2015
Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.
July 22, 2015
Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..
April 30, 2015
Integrating our website with Loyalty Lion was an absolute breeze; Charlie and his team were really on the ball with our needs and expectations. The concept itself is a perfect tool for us, rewarding our loyal fans and encouraging customer engagement.
Jan. 16, 2015
So far we're really liking this app! It has been a huge positive for our long time customers. I gave it 4 stars for the fact that I wish there were more features such as: Rewards for product reviews and Rewards for social media likes/follows. All in all, I gave it 4 stars and this will be a staple in our ecommerce business model for years to come.
Dec. 12, 2014
very supportive crew and help you sort out the technical problem as possible as they can. easy to use and highly recommended! would like to see the reminder email function being provided asap!
Oct. 29, 2014
We highly recommend LoyaltyLion! It's very easy to use, powerful and works perfect. The design is neat, clean and easy to adjust. Our customers love it and so do we. Keep up the good work. Totally worth 5 stars! Thank you.
Oct. 7, 2014
First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed. The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all! The customers do keep coming back – now I’m just excited to see what new things are going to come soon! 5 starts - definitely recommend LoyaltyLion!
Oct. 5, 2014
Our main reason for going w/this app over some of the others available was the analytics/reports feature. That part of the program is essential. Price is great. Easy install and set-up. We were able to have a simple rewards program up and running quickly. User friendly walk-through for creating bulk coupon codes as well. Responsive design is clean and non-intrusive to the mobile shopper. Love that you can customize the color scheme to go with your store colors. Heard there is a reviews integration in the future - definitely looking forward to that! Had several communications with the customer support team over the course of our first week and they were SUPER helpful, quick to respond and always cheerful (even when it was my mistake!). Definitely recommend if you are looking for an easy-to-run (for you) and easy-to-use (for customer) loyalty program. ~Amanda @DermaHut
Sept. 16, 2014
Definitely a great app for customer loyalty and retention. Their customer support is great and very responsive, always returning your emails and try to do their best to resolve your issues. Although you already can find the core features which you might expect from a loyalty program, they are keen on developing new functionalities for the app. Plus this is the only loyalty app on the market which supports modifying and translating every bit of information in your customer-facing interface of the program. I can't recommend it more.
Aug. 26, 2014
This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers. Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features. There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress. I highly recommend these guys.
Aug. 21, 2014
Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!
Aug. 20, 2014
LoyaltyLion is a nice clean and simple rewards program. The set up was amazing, especially compared with SLoyalty which had taken me hours to figure out. It’s also very affordable, I can’t recommend it more!
July 30, 2014
LoyaltyLion is the most easy-to-use and customizable loyalty app in the market. I tried a lot of loyalty apps, and LoyaltyLion is the best one so far. Originally I chose S loyalty, but it doesn't support mobile yet and quite pricey. LoyaltyLion's Introductory price $19.99/m is a great deal for Shopify users, so if anyone is searching around for a loyalty app, I highly recommend it. Their response to any question is very quick; you won't have any issue with communicating with the team. Also I like the design of the app window and the tab at the bottom. Our users love it too!