Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
840
chart
#5
All reviews
Review RSS Feed
July 26, 2024
We use this app daily for our online solar store, CDN Solar www.cdnsolar.ca This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!
I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking! Cheers - Justin from Lucky Orange
July 24, 2024
so far, so great! really simple integration and onboarding. Justin was super accessible and helpful right away.
Those are words we love to hear! We can't wait to see how visitor behavior helps you transform your website. I speak for the whole team in saying that we are always happy to help! Thanks for your review, and we're here if you need anything. Cheers - Justin from Lucky Orange
July 23, 2024
Great app. Easy to install by copy and pasting the 1 line code. Support by email and zoom was good.
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute tour is a great way to accomplish it. Thank you for your review, and don’t hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange
July 18, 2024
Provides great data!
It sounds like you’ve been able to dive right into the insights and find ways to improve your store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Jordan from Lucky Orange
July 18, 2024
Love the communication, response time and overall service experience. Got invaluable data about my website. Just need to analyze it :)
Thanks for leaving us a review! We love that we could impress you with our technology and support. Our team loves to help our customers get as much as they can from Lucky Orange, and it sounds like you're already getting value from seeing what people really do on your Shopify store. Thanks again for your review! Cheers - Justin from Lucky Orange
July 11, 2024
We recently migrated from BigCommerce to Shopify, and we applied what we learned about our customer's behavior on BC to our Shopify store design. Our developers appreciated we had the app in place, and I think it made our page design process easier. Well worth connecting this app to learn more about your customer behavior, and we will continue to use as we review the design changes on our store site.
Thanks for taking the time to leave us a review! These are words we love to hear. Visitor behavior is a perfect tool for anyone designing their store. Learning exactly what people do and experience on your website makes it easy to spot pain points that make it difficult for them to convert. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
July 10, 2024
Great tool for identifying customer experience bottlenecks. The recorded sessions are super helpful! Was able to improve my product page based on feedback.
Wow! That's great to hear! Visitor behavior is invaluable to growing your business and improving your store, as you experienced with your product page. Thanks for your review, and if you need anything, please don't hesitate to let us know! Cheers - Justin from Lucky Orange
July 10, 2024
it works perfectly, I love it
Seeing exactly what your visitors and customers do and experience on your website with Lucky Orange can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
July 10, 2024
Really enlightening insights, very easy to install and navigate. Also, a great help to get a call to discuss additional functionality.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange
July 8, 2024
Happy to earn your five-star rating! If you need anything, please don't hesitate to reach out to our team. Thanks again! Cheers - Emilia from Lucky Orange
July 7, 2024
All I can say is WOW! I love watching the customers' journeys and seeing what products are most looked at.
We love to make our users say, "Wow!" Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thanks for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange
July 7, 2024
Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.
Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
July 7, 2024
Recien comienzo a usarla pero me parece muy valiosa y completa la informacion que brinda de los usuarios!
Gracias por tus amables palabras! Si necesitas algo, por favor háznoslo saber. Gracias de nuevo - Emilia de Lucky Orange
July 4, 2024
Thanks for leaving us a rating! We love to earn your five star rating and hope to continue to impress you with our visitor behavior and insights! Thanks again for your rating, and we're here if you need anything! Cheers - Emilia from Lucky Orange
July 3, 2024
First day in and I'm impressed. Interface is intuitive and lovely, and the support is great. Most importantly, it does exactly what we were hoping it would and more. I can't help smiling watching real customer sessions - so cool!
We love to impress our users from the very start! Being able to see how your visitors interact with your store first hand can make all the difference. Nothing feels better than finding ways that make your customer experience better than ever! Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Jordan from Lucky Orange
July 3, 2024
I have a great experience using the app but I think I still need more time do fully decide.
Thank you for your review! When you get that front row look at what your visitors do on your website, you eliminate any guessing or assumptions. We would be happy to give you a free tour of our app and show you the ins and outs of our 20+ features. Simply reply to my last email, and I'll make sure we find the time in your schedule to connect. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
July 2, 2024
Great customer service. Invaluable data gathered that will help take my business to the next level.
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love. Cheers - Jordan from Lucky Orange
July 2, 2024
Always a pleasure to work with these guys! Prompt replies when I have questions and I really love the tracking and replay Lucky Orange offers. It even can see if somebody added something to they cart.
The pleasure is all ours! We love answering any questions our users may have, and we're always here to support them. It's great to hear that getting the front row seat to watch visitors interact is giving you the insight you need to optimize your store. Thanks for your review, and we're here if you have any questions! Cheers - Justin from Lucky Orange
July 1, 2024
Lucky orange is great, very easy to use. They are always there to help if needed.
Easy is a word we love to hear! Accessing visitor behavior shouldn't be complicated, and we're thrilled that you've been able to easily access those insights. Thanks for review, and we're here if you need anything! Cheers - Jordan from Lucky Orange
June 30, 2024
The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.
These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange