Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
883
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Oct. 14, 2024

Highly recommended to get a clear insight into performance.

Store Using app Total reviews Average rating
Club Muntaner 11 days 7 5.0
Developer Reply

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. When you get a front-row seat to what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review and recommendation, and we’re always here should you need anything! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Oct. 12, 2024

Other than the heatmaps, which was what I was looking for, I found the recorded session of the customer's journey throughout the site very insightful. Also, there are features such as pop-up announcements and surveys which are very neat additions and you won't have to juggle around multiple apps. The interface is very intuitive and easy to use. I love their camouflage nick name of the visitors. Definitely recommend this app to those who are looking for functions like heatmap plus many more.

Store Using app Total reviews Average rating
Aetās 5 days 4 5.0
Developer Reply

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any assistance. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 11, 2024

Is very helpful for seeing issues w my site and what items customers are viewing

Store Using app Total reviews Average rating
heavenly.wtf 3 days 7 5.0
Developer Reply

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else. Cheers - Justin from Lucky Orange

5 / 5 Share
Oct. 10, 2024

Does what it promises very well. I will for sure re-enable it as soon as my eshop scales up. Using the recordings I have learned a lot about how hard earned visitors interacted with my shop. Looking forward to keep using Lucky Orange in the near future.

Store Using app Total reviews Average rating
Developer Reply

We appreciate your review, and we'll be here when you scale up! Visitor behavior is the key to improving your customer experience and growing your business. Thanks again, and we're here if you need anything! Cheers - Justin from Lucky Orange

4 / 5 Share
Oct. 9, 2024

at first glance Lucky Orange looks good - looking forward to exploring the program in detail!

Store Using app Total reviews Average rating
Aged Care & Medical 9 days 2 4.5
Developer Reply

These are words we love to hear! We can't wait to see how you use visitor behavior to grow your website and business. If you need anything, please don't hesitate to reach out to our team at [email protected]. We are here to support you and are happy to help if you need anything! Happy tracking! Cheers - Jordan from Lucky Orange

4 / 5 Share
Oct. 8, 2024

Useful, organized metrics and well crafted UI. The user action replay option is also super useful - although can occasionally stall out as it tries to compile longer sessions.

Store Using app Total reviews Average rating
dryoasisplants 7 days 4 2.0
Developer Reply

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. Regarding your issues with our session recordings, can you please reach out to us at [email protected]? Our team is ready to investigate and resolve your experience with seeing the recordings stall out occasionally. Thanks for your review, and we look forward to hearing from you soon! Cheers - Justin from Lucky Orange

4 / 5 Share
Oct. 8, 2024

It breaks down the data from traffic into understandable categories and helps me identify where I need to improve

Store Using app Total reviews Average rating
Chapiter About 1 year 1 4.0
Developer Reply

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and we’re always here should you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 8, 2024

Good customer service and interface is user friendly

Store Using app Total reviews Average rating
SoftBliss Earplugs 7 days 8 5.0
Developer Reply

Thank you so much for your review! Love to hear that we can wow you with our technology and support. Nothing feels better than finding ways that make your customer experience better than ever. We designed Lucky Orange to be easy to install, easy to use and easy to understand, and we’re thrilled that you’ve found our interface user friendly. Thanks again for your review, and we’re here if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 7, 2024

very informative and good for our website to understand the analytics

Store Using app Total reviews Average rating
AmorGlam 2 days 2 5.0
Developer Reply

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 7, 2024

It's amazing to have a tool to improve your store design. Lucky Orange is the best i tried so far. Very detailed reviews and you can select the most important ones (checkout, added to cart). Also the heatmap is a must. I recommend it for any shopify store.

Store Using app Total reviews Average rating
dfrnt Coffee 7 days 2 5.0
Developer Reply

We appreciate your review and recommendation! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers, especially with those key events. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 7, 2024

Being able to see live session recordings has been a game changer for us and trying to understand rage clicks and mitigate any issues across browsers and forms (mobile, desktop, tablet) has really helped us optimize our site.

Store Using app Total reviews Average rating
The Chicken Coop Company 25 days 2 5.0
Developer Reply

Thanks for taking the time to leave us a review! We love to hear that live sessions have been able to find ways to improve your website in real-time! It can feel like a puzzle, but with Lucky Orange, you have all the pieces together in one place. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 7, 2024

Lucky Orange has been a great addition to our store with the insight it provides into customer behaviour. Their support is also excellent and always on hand to assist with any queries!

Store Using app Total reviews Average rating
V3 Apparel Over 1 year 4 5.0
Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! We're just one email away!🙂 Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 6, 2024

We made a few immediate changes, seeing how customers have experienced certain widgets on our shop. Rage clicks, who knew! Thanks for great insights!

Store Using app Total reviews Average rating
Poet and the Bench About 1 month 1 5.0
Developer Reply

These are words we love to hear! Having that front row seat to see what people do on your website really makes a world of difference. Thanks for leaving us a review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 6, 2024

This app for Shopify.com has been excellent and insightful! I can see the most visited pages and watch videos of what each one does. Highly recommended

Store Using app Total reviews Average rating
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 4, 2024

So far my experience with lucky Orange has been great! The app has enabled me to make better decisions for content and all round navigation on my e-com website thanks to precise customer path/ clic data. The onboarding process was very easy and made much better by an personnalised call with an account manager. Would very much recommend.

Store Using app Total reviews Average rating
Homecore 4 days 3 5.0
Developer Reply

Thanks for leaving us a review! We love that we've been able to impress you with our technology and onboarding! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Our team is always here to assist you, and our onboarding call is designed to help our users get the most from our 20+ features. Thanks again for your review, and happy tracking! We're here if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 3, 2024

Fantastic app! Works brilliantly really giving an insight to the customer experience

Store Using app Total reviews Average rating
BALTÉ 7 months 2 5.0
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 3, 2024

Excellent app to see exactly where customers are scrolling, clicking, adding to cart, or exiting. The free plan is perfect when you're just starting out. I love to use this when I've made changes to my site to see how things are working (or not working) for my customers. The customer service is outstanding. Quick, friendly, and helpful! Highly recommend Lucky Orange!

Store Using app Total reviews Average rating
The Note House About 1 year 5 5.0
Developer Reply

Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and happy tracking! We're just an email away if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 2, 2024

Working with Lucky Orange has been great so far! The app has so many incredible features to truly give you the data you need to understand how your customers are interacting with your website. I highly recommend taking advantage of their 15-minute onboarding call to get yourself on the right track. We're excited to see the changes we can implement on our site from this valuable data.

Store Using app Total reviews Average rating
janegee 6 days 3 5.0
Developer Reply

We appreciate your review! Our 15-minute app tour is designed just for what you described. It introduces you to our 20+ features and answers any questions you may have to make sure you can dive right into visitor behavior. Thanks again for your review, and we're here to support you if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 1, 2024

This is the best product on shopify. Emilia is great, she was able to solve all my issue right away and got me back on reviewing the customers flow thru my site.

Store Using app Total reviews Average rating
BELGIAN-STYLE ALES 2 months 3 3.7
Developer Reply

Wow! It's an honor to earn your distinction as "the best product on Shopify!" We love to impress our users with our technology and support, and it sounds like it was mission accomplished. Thank you so much for your review, and we can't wait to see how you use visitor behavior to grow your store. If you need anything, please don't hesitate to reach out! Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 25, 2024

We left a year ago for a different service and have found the application to be one of the best we have used. Good to be back and support is excellent.

Store Using app Total reviews Average rating
CTA, Inc. About 2 years 6 4.5
Developer Reply

Thank you for sharing the Lucky Orange love and welcome back! Did you get a chance to try our new Discovery feature? We designed it to help merchants like you find the questions you want answered, such as what frustrated people really do on your website. Thanks again, and if you need anything, please don't hesitate to reach out. Cheers - Jordan from Lucky Orange

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