Lucky Orange Heatmaps & Replay
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Lucky Orange is really good. It gives me insights into what's going on my site. Same like a security camera, :) captures every single detail. Am satisfied, I recommend
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with session recordings, and don't hesitate to reach out with any questions. Happy tracking! Cheers - Jordan from Lucky Orange
You don't know until you know. The first step in increasing conversions is knowing why your site is not converting. This app let's you see exactly where you are losing your shoppers.
Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. We appreciate your review and happy tracking! Cheers - Jordan from Lucky Orange
Really enjoying Lucky Orange. Being able to see where our customers are hitting blockers in their path to conversion is great. Really helps us understand how our customers use the site and how we can improve it.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else! Cheers - Jordan from Lucky Orange
Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.
Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything! Cheers - Jordan from Lucky Orange
It is helpful to see the areas that the customers are visiting and how long they are spending there. As my business grows, I look forward to gaining more insight into the customer journey. The app was easy to integrate and use. Customer service is responsive.
These are words we love to hear! Learning more about that customer journey is invaluable in growing your business. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Jordan from Lucky Orange
Great app and got so many insights on what my customers are doing! Everybody should use it for at least 1 month to check out how it all works. The longer you use it, the more insights you get.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business whether you’re on Shopify or not. Don’t hesitate to reach out should I or my team be able to assist you in any way! Cheers - Justin from Lucky Orange
Very useful app to track your purchases and website visitors. Amazing tool. Love it. Customer support is very good
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team. Cheers - Jordan from Lucky Orange
This app is amazing !!!! I've only had it 48 hours and have gained so much insight into where my customers are coming from and what they're searching for. It does everything it says it does.
“This app is amazing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything! Cheers - Jordan from Lucky Orange
We fell in love with this app the moment we downloaded it. Although we haven't launched our store just yet, it's allowed us to test the site with family and friends and see where they have been clicking, what pages they've visited more frequently and also to watch live recordings of their activity on the website, allowing us to make tweaks... most were clicking on the '10% off' banner at the top of the page, which wasn't clickable, so we've now made this clickable etc, which I know which allow actual customers to have a better experience when coming to our site. You can also see browsers they used, the country/city they came from and their rating as a user. There's a free trial, so definitely download that go from there! :)
We love to make our customers walk away saying things like, “We fell in love with this app the moment we downloaded it.” Even pre-launch, Lucky Orange can be incredibly helpful to isolate areas that can be improved. Now you can make the customer experience even better to make your launch the best yet and have the tools in place to ensure this experience is great post-launch as well. Good luck with your launch, and we’re here if you need anything! Cheers - Jordan from Lucky Orange
Great to help understand how customers are interacting with our website. Very useful insights we've been able to use to improve UX!
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Justin from Lucky Orange
I installed this app on a recommendation from my website coder, Rebecca from Rainy City Marketing. She always recommends apps that she says are "tried and true" and work well. It has been very insightful and we have used it to see if our UX experience is converting optimally. I look forward to digging into the data more. I especially like watching the recordings to gain insight into how people are shopping the site.
Thank you for your review and to Rebecca for the recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into that UX experience to identify ways to improve your website is invaluable to growing your business. Thanks again for your review, and we’re here if you have any questions! Cheers - Justin from Lucky Orange
This app is probably hands down the best app I have ever installed. Watching how my customers click identified a dozen design flaws instantly. I am literally stunned at what you can learn with Lucky Orange. This is my first 10 mins on the app and I am in love. Going to install it on every website I have built.
“Hands-down the best app I’ve ever installed” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything! Cheers - Jordan from Lucky Orange
Great app ist perfect to have an overview over your shop. You can see the customers live. Great 5 stars.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Kelsey from Lucky Orange
App has been great so far. Customer service is super helpful and they reached out to give us an intro as to how to use the tool. Looking forward to gathering some insightful data here!
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking! Cheers - Jordan from Lucky Orange
It is amazing what this app can do. I love it... Easy to install, and they will give you a free walk-thru to show you how it all works. Awesome customer service after too!
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love. Cheers - Jordan from Lucky Orange
I had a great chat person from LO tell me about half-a-dozen things I could do with LO that I didn't know about. I am psyched to really dig into it now instead of just using it to watch recordings of visitors. Jordan was a great chat specialist.
I love chatting with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way. Cheers - Jordan from Lucky Orange
This app is really great. It gives proper recordings of how leads navigate to your website and you can use this valuable information to recover customers and improve your website. I highly recommend this app! I am using it with Shopify
Thank you for your review and recommendation! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Cheers - Jordan from Lucky Orange
really astonishing what this app is able to do. from what i have seen now, it might be very useful for the user experience and customer journey research. will try more and more. very quick user support!
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Cheers - Justin from Lucky Orange
This app used to be awesome, but now it doesn't work at all. No stats--no videos, NADA. I have submitted a request to inquire why it's not working AT ALL and two weeks later no response-but yet I'm being charged. I'm canceling today and don't plan to re-subscribe again.
We apologize for the trouble you seem to be having, that is not the experience we want for any of our customers . Our team would love to look into this issue for you to get it resolved. We’ve attempted several times to contact you to get the via phone and email but haven’t been able to get ahold of you yet. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing [email protected]. Again, we are sorry for any inconvenience this has caused you. We want to continue to earn your business and we hope to hear from you soon. Cheers - Bradley from Lucky Orange
Love the app very helpful for our business. Never had issues it works very good and we highly recommend it.
Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Kelsey from Lucky Orange
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