Lucky Orange Heatmaps & Replay
Heatmaps & Replay | Lucky Orange - Boost Conversions
Rating
4.7
feedback
795
chart
#12
All reviews
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Nov. 29, 2016
These guys are awesome! The support is great. We deleted the app in error and Danny helped recover our old account and data :)
Nov. 7, 2016
Lucky Orange is hands down the best website tracking app I've ever used. The amount of information this app provides you makes it nearly impossible not to increase your sales. I give the highest recommendation to Lucky Orange. They've created an awesome app. Please get this app today! You will not regret it!
Oct. 20, 2016
This app does exactly what it says and so much more. Amazing insights in to your customer behavior. Bradley and his team there were awesome set it up in minutes. Great app
Oct. 8, 2016
I have been using this app for almost a year now so I think I'm well qualified to comment on it. Of all the apps I have used, this is the one I would hate to be without. I have changed so much on my website simply because I can watch how people navigate it; it enables me to see it from the customers viewpoint. I have picked up countless flaws that I would never have even known were there. I can introduce changes and watch how they work out, cut them out if they don't. Can't talk about customer support as never needed it. Not saying it's perfect, not saying it's picked up every transaction but that is not what I was looking for. To be honest once you have got used to the initial amazement of watching customers navigate your site it can become a chore;however, you learn to pick out the ones you need to look out for and that is where the diamonds are.You can filter the behaviour patterns to see what you are looking at. Build heatmaps, you'll be surprised how the layout you thought was perfect is not how your customers use the site: then change your site. Disclaimer. As far as I can recall I've never been asked to give a review. I won't get any money off for this one :-) I'm doing it not only to help the developer but to help shop owners trying to develop their sites.
Oct. 1, 2016
This app is awesome. The live view is a little spooky at first but you soon get used to it. The recordings feature has shone a light on how our shop is working and how the user journeys through the site.
July 8, 2016
Very Helpful app! Now we can record the pach of customers in our site and see if they are having dificulties at some point to navigate at some point.! Really worth.
June 21, 2016
If you don't know what your customer are doing on your site, you lost your sale. With lucky orange, we can now understand our customer to drive them lower to the sale funnel. Must have app!
June 6, 2016
Best app for shopify!!!! Highly recommended for anyone looking to run a shopify store. Easy to use, very self explanatory layout & design. All the tools you need to understand the traffic & popularity of your site. Real time feed on twitter showing you tweets made about your products.
June 3, 2016
It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though
April 29, 2016
Amazing service - Bradley was extremely responsive and capable in solving issues. From using the app over a short period of time it seems very promising for improving sales! Will likely be purchasing this in the future.
April 28, 2016
What an amazing app. I found so many little problems I didn't know I had. I highly recommend this app.
April 28, 2016
Great product, Luck Orange really helps me to understand how visitors interact with our shop. Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.
March 25, 2016
I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave... TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google.
Feb. 25, 2016
Very pretty app. Doesn't work, but it looks great. I used LO for 3 weeks, during which time it never reported reliable data. For example, LO consistently reported that I had a conversion rate of at least 150%. In other words, for every 2 people who put an item in their cart, 3 people checked out! Awesome! Other data was also consistently off and never matched Shopify's or Google Analytics' I worked with LO and Shopify tech support on these issues. Shopify said the problem was definitely on LO's side, and LO eventually just gave up without even a "sorry, we couldn't fix it" email from them. Beautiful app with meaningless data and ineffective support. Not impressed.
Feb. 18, 2016
Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!
Jan. 14, 2016
Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!