All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    7% (52 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (774)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2015

Absolutely superb app. the heat maps option is not only addictive but very useful. If you are looking for a way to track your customers habbits and clicks then this is the app you should have installed. We have integrated it into Bikini Luxe and really love its fluidity. Also it is a steal at its price because of the live chat option. This normally costs a lot more from other apps, is not as fluid and does not have all the options that lucky orange has. Something worth being noted is that the number of customers you have will not be the same as Google analytics because of the way that things are tracked. But overall well well worth the price. Devon Media Rep & Analyst http://www.bikiniluxe.com Bikini Luxe - Designer Bikinis - Luxury Women's Fashion

Using app

About 1 month

Total reviews

24

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

Great app, great tech support. Thanks Lucky Orange!

Store

Aqaba

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 2, 2015

Very useful for beginning companies to track customers throughout the country. Allows for insights and live tracking. Thanks

Using app

9 months

Total reviews

4

Average rating

4.8

3 / 5 Share

Oct. 27, 2015

App has some bugs to fix. no good customer support. Doesn't have much willingness to fulfill or fix issues customer has.

Using app

5 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Aug. 28, 2015

Do you remember the first time you watched real-time Google Analytics? How that parade of lines across your screen almost became addictive? Well, imagine those same analytics with far more robust information, and then actual recordings of website visitors—mouse movements, clicks, pauses, everything. That's what you get with Lucky Orange. LO gives you the most detailed information possible—whereas Google Analytics only shows you referring domains, LO shows actual pages, so you can see in an instant where each visitor is coming from. You can follow each visitor through your site in real time, or just click to see a sequential list of pages they've visited. The $10/month would be the best $10 you'd ever spend in the app store, even if it was just the amazing user recordings and realtime analytics. But there's also a chat engine and a bunch of other goodies thrown in to boot. I really can't recommend this highly enough. My only caveat is that you have to set aside time to watch the recordings—they are so useful, so informative.....and so addictive.

Using app

2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Aug. 28, 2015

This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.

Using app

4 days

Total reviews

19

Average rating

3.8

5 / 5 Share

Aug. 25, 2015

OMG-I LOVE this app! It is definitely worth trying out and you won't be disappointed. I've tried a few apps but this is the best by far. If you decide to pay for it after the trial, it is well worth the money. I'm still working out the kinks on my site and this has definitely helped me pinpoint problem areas with my traffic.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2015

Very Useful app. Must try it. Thanks Lucky Orange EvilCollar

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 11, 2015

This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

June 9, 2015

A must have App for anyone looking get detailed analytics on customer behaviour on their store. Being able to view in real-time how visitors are interacting with your site is a super awesome feature within lucky orange!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2014

Switching to Lucky Orange for our chat was a great decision! Not only was it cheaper than our last chat program, it also provides analytic insights that are soo much easier to understand than Google Anayltics. The other feature that I'm in love with is the polls. Overall great investment!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2014

We LOVE Lucky Orange! A fabulous tool to interact in real time with our customers which minimizes incoming emails to our info account. The heat maps and conversion tools are helpful to track customers and see where they are getting lost/confused. Or to see why they abandon their cart. Overall a fantastic App and we would highly recommend it.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2014

Lucky Orange is the easiest way I have come across to set up click tracking/heatmaps, polls and chat. Before, this took 3 different apps, so I really appreciate the streamlining effect this has had on my workflow. The app has outstanding visual design, loads very fast and has been glitch free so far. Plus they have been really responsive to my questions and feedback. I am sold.

Using app

6 days

Total reviews

4

Average rating

5.0