All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2025

Great app, love that all the necessary information is at my fingertips gives me insight into data collection and analytics

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 17, 2025

I highly recommend Lucky Orange Heatmaps & Replay! It offers powerful features like heatmaps, visitor recordings, and live chat, allowing me to analyze user behavior and optimize my Shopify store effortlessly. The visitor recording feature is especially useful, as it lets me see exactly how users interact with my site, helping me identify issues and improve the user experience. Additionally, the real-time analytics and automated chat have significantly boosted my conversion rates. The installation is simple, the interface is user-friendly, and the support team is professional and responsive. Lucky Orange has given me deeper insights into my customers and helped increase my sales! Highly recommended for all Shopify store owners!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving us such a thorough review! We are thrilled to hear that you've enjoyed using our heatmaps, visitor recordings, and live chat. Lucky Orange has so many features that can help you see from your customers perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 17, 2025

Very new to the app and I like what I see so far. The onboarding call with Justin was also very helpful. Thank you!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 14, 2025

Lucky Orange has been a great addition to our store! We're getting incredible insights into how customers interact various pages and it's very easy to use.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving customer experience and your conversions. Again, we appreciate your review, and we are here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 13, 2025

This app is great and has many in-depth features. Jordan went through pretty much every aspect of the platform during our 15 minute personalized onboarding call. The recordings & Heatmaps are most helpful in my opinion allowing you to see exactly what customers do or don't do while visiting your site. CW CW Dressings

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15 minute call is a great way to accomplish it. Thanks again for your review and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 12, 2025

Have only been using the app for a short period of time, but so far so good. Lots of useful information.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! We are so happy that you have been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 5, 2025

Useful app, a great tool!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are thrilled you have been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 5, 2025

This app has completely transformed the way I understand my customers' behavior. The Session Recordings and Heatmaps are game-changers—seeing exactly where visitors click and what grabs their attention has helped me identify problem areas I’d never have noticed otherwise. The pre-built Conversion Funnels are incredibly insightful, showing me exactly where potential customers drop off in the purchase journey. Plus, the Checkout Analytics give me detailed data on customer actions during checkout, helping me reduce cart abandonment rates. I also love the Surveys feature—no more guessing what my customers want when I can just ask them directly. The app is super easy to use, and the insights have led to noticeable increases in my conversion rates. If you’re serious about growing your online store, this app is a must-have. Highly recommended!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow! It sounds like you've been able to dive into your Lucky Orange data and find the insights you need to improve your website. We agree with you: our 20+ features truly are invaluable when it comes to optimizing your website. Again, we appreciate your review and we are here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Feb. 4, 2025

Lucky Orange has great tools to really see what kind of experience you customers are having your site and how to improve it. Their support is also top notch.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that we've been able to impress you with our technology and customer support and are thrilled to be part of your journey. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 3, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

Jan. 29, 2025

The app is beneficial to our business and Bradley Friedman with the support team is outstanding!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Our team is always here to help, and we are thrilled we were able to impress you with both of our support and technology. Please let us know if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Jan. 29, 2025

Really useful app for my business, great analysis and awesome customer service! Very pleased customer!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team is always here to help, and we are thrilled we were able to impress you with our support and technology. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Jan. 28, 2025

Really simple easy to worck but helps a lot. I really recomend.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing the Lucky Orange love! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again, and don't hesitate to reach out if you need anything. Cheers - Jordan from Lucky Orange

4 / 5 Share

Jan. 28, 2025

I had my 15-minute on-boarding call with Jordan yesterday and it was very useful. I've only been using the app for a few days and already it has provided me with a lot of info. Jordan enthusiastically pointed out some of the highlights of the app and the many ways to customize the reporting results. I feel better prepared to analyze the data now after our conversation.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We love talking with our customers about how to best leverage Lucky Orange, and we are glad you found the call beneficial. We are always here to support our customer's success. Again, we appreciate your review, and we are here should you need anything else! Cheers - Jordan from Lucky Orange

4 / 5 Share

Jan. 22, 2025

I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Please respond to the most recent email from out team and we can work with you to coordinate a good time to set up an onboarding call. Thanks again for your review and do not hesitate to reach out with any further questions! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 20, 2025

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 16, 2025

Absolutely amazing features that has helped me massively in learning about my customers behaviour. Really easy to navigate and so much included in the free plan which as a new business is really handy. Thank you

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

These are words we love to hear! Lucky Orange has so many features that can help you see from your customers' perspective how they are interacting with your store and gain that valuable feedback. We appreciate your review and we are here should you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 15, 2025

Really inciteful to see where people are stopping, spending more time on, skipping past. Really valuable!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! There is really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers! Thanks again, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Jan. 15, 2025

i'm still testing the app but it seems work perfectly for my purpose! very user friendly dashboard and very helpful features

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear that we are the perfect fit for your site! Our features really help you deep dive into that visitor behavior and pull out the insights you need. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

Jan. 10, 2025

Such great insights about my store! Because of Lucky Orange i've been able to analyze a ton of data and make changes in order to optimize my store for more conversions

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your website! Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way! Cheers - Justin from Lucky Orange