All reviews

Rating Breakdown

  • 5
    73% (1,094 ratings)
  • 4
    14% (214 ratings)
  • 3
    5% (71 ratings)
  • 2
    2% (26 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 18, 2020

So far so good. I was really worried this would duplicate my process, but the system does ask which audience to send the subscribers too from the popup. I was even able to tag it so that any subscribers through the popup are listed within Mailchimp. I only gave 4 stars because I haven't put it through the paces yet.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account by clicking on the Help button.

5 / 5 Share

Aug. 18, 2020

Great app for pop up forms. Easy set up and best option if you use Mailchimp as the integration works really well. The free templates do the work! You can check mine at www.thegollyfamily.com.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us.

5 / 5 Share

Aug. 16, 2020

it helped me fix the subscribtion method in my themes . easy to use and easy to integrate with shopify

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us.

5 / 5 Share

Aug. 13, 2020

It did everything i needed it too , e-mail collection ,organization and much more . GREAT APP ! love it

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us.

1 / 5 Share

Aug. 11, 2020

couldnt figure out why the pop up was not working and didnt get response from support about it. Glad i didnt subscribe really

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi Starre Botanicals, We apologize for the inconvenience. There was an invalid display rule added to the popover form which was causing this issue. This issue has been resolved and your form is now displaying fine on your store. A reply to your support query has also been sent. Please refer to that for more details on this.

5 / 5 Share

Aug. 7, 2020

I haven't dived into using the app to it's fullest potential yet but I did get a great customer service call this morning and I believe it deserved a 5 star rating for MailMunch.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 6, 2020

Since starting my business several people have recommended MailChimp/MailMunch. Im preparing for a huge launch I paid money for the app and it does not perform. Customer Service is non existent....very disapointed

Using app

Almost 2 years

Total reviews

3

Average rating

2.3

Developer Reply

We apologise for the inconvenience. A reply to your support query regarding this issue was just sent. Can you please respond to that email so we can have this issue resolved for you.

5 / 5 Share

Aug. 4, 2020

WOW! I am not sure if this is useful app as of yet as I have only signed up and added Mail Chimp to my website however, I have high hopes. Very easy setup.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Works like a charm. Nice clean customizable popups. Getting more subscribers than we ever have before. Really easy to use great templates.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2020

Works great. I really like how the cite works. I need to hit the 100 character limit. Im almsot there

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2020

I used this app to help me thank you for your help tns super store thank you mailchimp for your help

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 26, 2020

bad Support service ever. I don't recommend. need to wait 3 days to get their reply for the ticket. worst.....

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Aussie Drinks, I apologize for the inconvenience. I checked and all your support queries have been replied to. Can you please check and respond so we can have this issue resolved for you as soon as possible?

4 / 5 Share

July 23, 2020

I like the app, it is really helpful. But I would like if the 'body' section would be easier to edit, I got the handle of it but it took a while.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 20, 2020

I'm still new to MailMunch, bu so far it seems to be really user friendly!! I'm excited to see how my business grows from MailMunch!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

great app

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

July 19, 2020

The subscribe icon is not popping on the desktop. It pops up on the mobile. I will be deleting this app from my shopify if it continues not to work properly.

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Justified Envy Boutique LLC. Your popover form is working fine on desktop devices as well. Please open a new incognito window, open your store, let it load, and then refresh the page to view the form. Your Popover form is currently set to display on second-page visit. The reason why it is not displaying for you in the normal window is provided in the support article listed below. https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

1 / 5 Share

July 16, 2020

Very unreliable APP, the charges suddenly increased dozens of times, but did not inform the reason, I have emailed to ask the reason three or four times, and there is still no reply, bad after-sales

Using app

Almost 3 years

Total reviews

5

Average rating

3.8

Developer Reply

Hi YITAMotor, We apologize for the inconvenience. Replies to all your support tickets regarding this issue have been sent. We also tried reaching out directly but it seems you have not attended to any of those replies. Can you please check your inbox and spam folder to confirm if you have received any communication from us?

5 / 5 Share

July 11, 2020

I highly recommend this app really helps the customer to re-visit the store. It's a automated mail .

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 10, 2020

it is no sinc with my shop and i cant send the massive mails i need to, please help me with this isu

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Customers recorded prior to the app installation can be exported as CSV file from your store and imported directly into your MailMunch account. https://help.shopify.com/en/manual/customers/import-export-customers https://help.mailmunch.com/hc/en-us/articles/115005608109-Importing-subscribers-using-a-CSV-file If you face any issues with this, please create a support ticket with us and we will have this issue resolved for you.

5 / 5 Share

July 10, 2020

تجربه رائعه وشكرا لكم علي هذا المجهود الرائع وحقا انها تجربه لا غني عنها في هذا الوقت ..وتنصح الجميع بهذا

Using app

About 1 month

Total reviews

5

Average rating

4.8