MailerLite Classic

Sept. 29, 2020

DOES NOT WORK - DO NOT WASTE YOUR MONEY I've lost count of the amount of times I have been on live chat with 'experts' to resolve what are simple automated campaigns that just do not work, each time they tell me the same procedure and when it doesn't work they 'escalate' it and cannot find a solution. It's a shame because the interface is easy to use.

Sept. 22, 2020

Easy to set up autmation and custimize templates. However weeks in to the service none of my autmations work, they have "bugs" that are still being fixed. I didn't realize they weren't working until customers I knew took actions that were supposed to trigger these and then I realized it wasn't working. Paid for an add to direct ppl to sign up for the newsletter and couldn't understand why the visits were so high and the sign up was zero. Lord knows how many newsletter sign up I missed.

Aug. 15, 2020

Would love to give his app 5 stars because for ease of use and user interface. However, I keep having to install and uninstall it in order to use the ecommerce integrations (abandon cart, dynamic products, etc.) Will definitely use again if/when they work out the kinks.

July 22, 2020

This was the easiest 5 star review I've ever given. Mailerlite has been such a smash home run for me, that now I actually ENJOY working on my email marketing. I'd used Mailchimp for years, but never really felt "at home" or in sync with the app. I find ML's interface to be clear, logical and actually pleasurable to use. The support is amazing - the chat picks up in just a minute or two, and they all have been so helpful, friendly and gotten me to solutions fast. If all tech support was as good as ML's the Internet would be a much better place. Also I've gotten tons of use from their functionality support pages, feature walkthrough videos and Marcin's webinars – many marketing concepts and flows that I'd been avoiding for years, I now feel are within my grasp. Much love to Mailerlite.

July 4, 2020

The app looks GREAT! The customer support is AWFUL! Countless emails sent without an answer. And to get an approved site, I'm STILL WAITING, The CUSTOMER SUPPORT......

May 31, 2020

The mailerlite app is great. I have been working the App during 3 months and has been great. You can customize the emails and it’s cheaper than other mail apps. You can build and grow your mailing for free, while learn how to use it and maximize the service. Also, great customer service. The only downsize, is that you have to use a desktop to create the email. But the mobile app is great to see the results in a realtime basis. Thanks!!

May 26, 2020

I spent about 2 weeks researching all the different email marketing providers. Some were over complicated and pricy.... whereas Mailerlite was perfect. When considering whats best for you, really think about what you actually need. I reckon most of the time Mailerlite would be fine. Their system is so user friendly and enjoyable to use with great live chat support. I moved from Mailchimp and I now feel more in control of the system. The reason I think for why there are so many negative reviews.... is that you need a business email at first, but if not setup may just take slightly longer.

April 26, 2020

Works great, packed with features, and the email design is great. Highly recommend using this app for email blasts + automation.

April 1, 2020

Ignore bad reviews, the app is great! Many useful, easy to custom and create campaigns. Congratulations for the job and thanks for the free version.

March 14, 2020

Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls. The good part is that it has a good interface and the you can design nice emails with it.

March 14, 2020

I've used lots of EDM platforms and Mailerlite is by far the best and cheapest I've found. It's easy to create beautiful EDMs, pop up and workflows for automated emails, all in one place. The analytics are great, I love how I can track the effectiveness of my campaigns directly against the resulting sales. Highly Recommend.

March 9, 2020

We shifted from Mailerlite once the Shopify integration stopped working for Mailchimp to varying degrees of success. Whilst Mailerlite is a cheaper price point it still (in theory) has all the features that you can run reasonably in depth email campaigns, much like MailChimp. The problem is there are TONS of glitches. We went through a painstaking process to setup our welcome flows, automations, customer segments, and once done we’ve experienced constant problems. The main problems have been automations not firing properly, and attribution errors (quite big ones). Both problems have many sub-problems embedded within them. The support team are very strange. Sometimes they respond very quickly with great details, other times they take days (or weeks) between responses and it’s clear they haven’t taken the time to understand the problem. The unfortunate thing is our problems have dragged on now for almost 2 months and we are no closer to a solution. I hate to say this but Andrej from the support team is absolutely terrible. He’s almost singlehandedly destroyed my will to live. Anyway beware before you switch, the cost is good but it might end up causing you way more problems in the long run

Feb. 9, 2020

I really don't understand the bad reviews, I'm so happy with Mailerlite! It's super simple and user-friendly. It works wonderfully. I only have contacted support once but they were quick and very helpful. The Shopify app just works syncing my customer data as it should, no complaints!! If you don't get approved it's because you don't comply with their policies, not because the app is bad. Just look somewhere else instead of leaving an angry comment with a one-star review that doesn't help anyone.

Jan. 28, 2020

I had added and deleted a few email apps because I am NOT tech savvy at all and they were just too complex. Found where this app was recommended for simple set-up so decided to give it a go. I took it slowly, had two tabs open (for embedded and pop-up form) so that my opt-in and thank you info would look the same no matter which form my visitor uses. I customized them, added some stuff to make the email and thank you more interesting, and then added the HTML code to the theme code. It looks great, and more importantly, it works! I'm so proud of myself!!

Jan. 24, 2020

Don't go for them! Just don't! The app is really good, I love it, BUT the customer support is AWFUL! Countless emails sent without an answer. And to get an approved site is like a raffle, in spite you might be perfect! AWFUL CUSTOMER SUPPORT and you've already lost a cliente

Dec. 20, 2019

I am very happy with this app. It is easy to sync from Shopify and easy to share some groups. Also the mail doesn't go to a spam. Thank you very much for this brilliant app.

Nov. 29, 2019

Update: I reached out by email and Laura got me all set and going! I must say they have quick customer service, even on a Friday Night. I got the app recommendation from my Shopify APP store, I have a Shopify website, but was not approved because of a SSL certificate. Does not make much sense. Why would Shopify allow a website to be hosted without one and why would you even advertise in a Shopify App Store if you know we can't be approved??

Oct. 25, 2019

I just registered and got the same message I've been reading about in these low reviews. " We received your request for approval, but at this point, we're unfortunately unable to give you full approval. We perform comprehensive checks to determine if an account is valid and complies with our Terms of use and Anti-spam policy. Your account didn't pass this test, for now. Your website has no or insufficient content. We require all our users to have a fully finished website. We recommend you to update your account so it complies with our terms and policies, and then request another approval. Normally you should be fine then." *** My website has been fully finished and functional for a long time. Insufficient content? What kind of foolishness is that?

Oct. 15, 2019

would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.

Oct. 5, 2019

They just get your subscribers list and that's all. I think its scam. My store is 5 years old what its mean please finish your website)))))i finish it 5 years)) Hello, thanks for reaching out! We could not approve your account because your website does not work. We need to check your website to see what type of content are you planning to send. Please finish your website and content us, then we'll review your website and account. Let me know if you have more questions related to this matter! Kind regards,