Marsello: Loyalty, Email, SMS
Marsello: Omnichannel Loyalty & Marketing App for Shopify
Rating
4.0
feedback
164
chart
#4,338
All reviews
Feb. 8, 2018
Well worth a try. The support has been the best I have experienced. Their staff offered a free review of my rewards program and offered constructive suggestions to make improvements. I experimented with two other loyalty programs, but this Beauty was the winner for me. I look forward to upgrading to enhance my design and add product review rewards.
Jan. 26, 2018
So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!
Using app
About 1 hour
Total reviews
2
Average rating
5.0
Dec. 15, 2017
I am thrilled with my experience so far! I can honestly say they have by far the best customer service I have dealt with in a long time - super fast, friendly and helpful. The program itself was easy to set up and get running, my customers love it and there are no hidden fees unlike other ones I have tried in the past. I would highly recommend them!
Nov. 29, 2017
Wonderful app. I find it much easier to understand and navigate than Swell Rewards, and even with a free account you get great customer support.
Oct. 24, 2017
So far, loving this app. Just migrated from Collect Loyalty (their sister company), so I know I am in for good things. The best thing about this company is the Customer Service. When you have an issue, you make contact with a human and they are lovely. Looking forward to a long & fruitful relationship...
Oct. 10, 2017
5 stars for the ease of setting it up! Now my fingers are crossed for getting customers going!! Thanks for making this accessible and affordable for new businesses!
Oct. 4, 2017
Easy to use with good service. The free plan has several decent functions. Kat was polite and addressed our questions very promptly.
Sept. 27, 2017
There are two problems, one big, one Little. The big one is that the app is not mobile friendly. The little one is that i would love to have more freedom on the design. :)
Sept. 21, 2017
Customer support is amazing and the app is easy to use. Managing to get all the basics on the free plan and I feel their free plan offers the best out of all the others out there.
Sept. 9, 2017
I really like this app!! It contained elements that I didn't expect and I think will really help with my marketing. Quite easy to use and setup. I got an email from Kat, who offered to look at how I set up my program and gave me great feed-back and suggestions, free of charge!
Sept. 6, 2017
Best customer support. Best app for the price. Everything is just amazing. Nothing to point fingers on here. We asked for some extra features and got them a few weeks after, even when they had to coded first. We are more than pleased by Collect's performance, stability and most of all support! Keep up the great work!
Aug. 31, 2017
Love it! Trying out the free version and as we go we will upgrade it for this brings a lot of value to your store and creating a steady base with customers.
Aug. 24, 2017
Easy to set up and use! I like that customers can earn points by liking our different social media.
Aug. 18, 2017
Easy to use and I like how customers can earn points by liking your social media sites.
Aug. 22, 2017
UPDATE: the team got to work and added this feature so now rewards are not issued until paid AND fulfilled (as was our preference). thanks! has great potential and the team is responsive, but basic items you would think would be built in are not. If you care about fraud, be cautious. customers can place an order, immediately cancel, get their coupon and place the discount order they wanted. If you sell any "premium" product or care about profitability let them know. This is an easy fix (don't reward points until the order has fulfilled/shipped) to prevent fraud.
Aug. 14, 2017
So easy to use and setting it up was really simple. I love how it brings people back to my store, and I'm so happy I don't have to keep track of anything manually anymore. I have had messages from other store owners asking how I set up my rewards program. I've recommended it to everyone :) THANK YOU!!!!
Aug. 7, 2017
Installs easily, simple to customise and seems to work well. We have had a good response so far. This loyalty app is also the most fairly priced and best value for money out of the ones we have tried. All good! www.lansdowncountry.co.uk
July 13, 2017
Just switching from another loyalty program and receiving amazing customer service and support gives them 5 stars for me! Still playing around with it but so far so good :)