TrustedSite ‑ Trust Badges

March 23, 2021

I downloaded this to help build trust and confidence with my customers. I love it and the customer support is fantastic.

March 22, 2021

The badge appears really small and disapears. I did not enjoy not workin it our. I´d have liked to have it bigger in the left botton and not disapear like it it.

March 19, 2021

I like that TrustedSite makes customers feel secure purchasing from my store. I had problems installing everything and had said so in a meeting with a sales rep from the company. After I told her I was having problems getting it installed on all pages, she told me there was a person in the company named Jay that would finish installing the program for me. He was very efficient and did a great job. I wish I knew about Jay sooner!

March 16, 2021

Very satisfied with the work done. Fast and professional! Understood what we want and what we need and taken into account!

March 12, 2021

This is a great app. I recently updated my theme and Jay made it real easy. He took care of everything. Very happy with TrustedSite.

Feb. 17, 2021

After doing some research on and searching for a company that had an umbrella policy of everything in one, I found TrustedSite. I contacted their support team in regards to adding trust badges and certificates to my shopify store and Jay responded back to my inquiry. He provided excellent service that surpassed expectations and was knowledgeable on what needed done.

Feb. 13, 2021

I have requested support a number of times and they have always been helpful and responsive! Jay M. Support Specialist is very capable.

Feb. 3, 2021

Huong Duong has very helpful and kind, he solved the matter within hours and we are very happy with the service provided. Thanks

Jan. 28, 2021

Fantastic customer service and tech support, at least I feel worth to pay my plan fee. Needless to say, those trusted badges are important to the site.

Jan. 21, 2021

I used this app to help me to increase trust in my site. I really like how it does works so easy and professional. You should know the customer support is one of the best I experienced online. I highly recommend this app.

Jan. 12, 2021

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours. Fantastic customer service experience!

Jan. 11, 2021

We were concerned about ROI because this is not an inexpensive application. However, it more than pays for itself by boosting conversion, we have been over six figures monthly ever since adding this.

Jan. 7, 2021

They were very helpful. My site looks so much more reliable now. You can check out my website and see for yourself. https://naturesarena.com/

Nov. 7, 2020

Hi, We deleted your App from Shopify in August and didn't use your app 2 months (the last visitor you showed badges was Aug.3), but you continue to charge our credit card. Now, we installed again to write the review and pay your attention to the problem: Your subscription doesn't cancel after deleting on Shopify Account! Please fix it, stop Invoicing ($75) and refund payment last 2 months ($150). You write here about a bug in your system, which charges our credit card, and at the same time send us an email with a refusal to return the erroneously debited funds. Is that what customers should trust when you do this to your customers? Ok, guys, I have no time, but we'll request our bank to solve it. We will ask our bank to open a dispute - you will have to deal with it. Uri Ponoma www.ponomasteel.com ==================================== your reply by email on Nov.3 2020: Hi Uri, I'm sorry to hear that you're looking to cancel. It looks like you're past the 30 day refund window so we can't process that for you. I know we might not have been perfect in the past but can you let me know if there were any recent changes that have affected your cancellation request? With gratitude, Huong Duong Customer Care Representative

Sept. 14, 2020

App doesn't work and all of their badges require an upgrade to a paid plan, except one. A complete ripoff and false advertising.

Sept. 9, 2020

Spam, spam, spam and more spam. They'll try to shove their payed plans down your throat at abusive prices for the benefit of displaying a pesky notification on your site. They do not respect your option when unsubscribing from certain notifications and some you aren't even allowed to unsubscribe from. Good riddance.

Aug. 14, 2020

WOW... WOW... WOW... I can't begin to say how thankful I am to the technicians. At first, I started with the free plan to test it out but then I decided to invest in my brand and I couldn't be happier. I was having issues with the coding stressing myself out, I sent one ticket and bam it was fixed and they did the whole setup for me.. THANK YOU GUYS SOOOOO MUCH..

Aug. 13, 2020

I secure my website, good service and we will keep using it, not very good with words, but I think I said everything

Aug. 4, 2020

Good start for the free option with an upgrade path. The free option at least gives some sense of confidence with the floating logo.

July 15, 2020

Almost all frequent buyer today prefer to have a site that they can trust and verified by an external organization. I hope they can make free plan more interesting and supportive towards startups instead of just a floating tab. Other than that, its great!