All reviews

Rating Breakdown

  • 5
    95% (147 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

Fantastic customer support, quick turnaround time. Go Daniel!

Using app

--

Total reviews

5

Average rating

4.8

Developer Reply

Glad Daniel could help quickly! We're here if you need anything else.

4 / 5 Share

Nov. 11, 2024

Extremely helpful team that will help develop workflows for you. Tons more options than the Shopify Flow app. The workflows can be challenging to build and not very intuitive.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 8, 2024

Best customer service I've had with an app so far! 10/10 customer support!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.

5 / 5 Share

Nov. 8, 2024

Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing! We’re thrilled that MESA’s ease of use and our team’s support—even across time zones—made a difference for your setup. We’re here anytime!

5 / 5 Share

Nov. 6, 2024

A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!

5 / 5 Share

Nov. 5, 2024

Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're thrilled MESA's features and support made a difference. Reach out anytime!

5 / 5 Share

Oct. 22, 2024

This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Great to hear MESA has been helpful for your sites. Feel free to reach out anytime you need further assistance!

5 / 5 Share

Sept. 6, 2024

Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our support team was able to assist you with the connection issue! We're here if you need any more help in the future. Thanks for sharing!

5 / 5 Share

Aug. 28, 2024

great support at this business

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad to hear you had a positive experience with our support team.

5 / 5 Share

Aug. 27, 2024

Store

Juvenon

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive review!

5 / 5 Share

Aug. 14, 2024

MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!

5 / 5 Share

July 19, 2024

love the experience, easy and great support!

Store

Caleffi

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback!

2 / 5 Share

July 17, 2024

INGLÊS: at least I've tried it, it's IMPOSSIBLE to test FTP to add subcategories IMPOSSIBLE at least I can't do anything or there are few instructions PORTUGUÊS: pelo menos que tentei testa INVIÁVEL FTP para adicionar sub categorias IMPOSSÍVEL pelo menos não conseguir fazer nada ou tem poucas instruções

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry for the trouble you're facing with testing FTP for subcategories. Please reach out to our support team for detailed guidance. We're here to help!

5 / 5 Share

July 16, 2024

Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!

5 / 5 Share

July 8, 2024

Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.

Store

Unboxme

Using app

14 days

Total reviews

7

Average rating

4.3

Developer Reply

We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!

5 / 5 Share

June 27, 2024

Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!

5 / 5 Share

Aug. 14, 2024

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!

5 / 5 Share

June 4, 2024

I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!

1 / 5 Share

May 27, 2024

this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 22, 2024

MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!