All reviews

Rating Breakdown

  • 5
    95% (156 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2024

MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!

5 / 5 Share

July 19, 2024

love the experience, easy and great support!

Store

Caleffi

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback!

2 / 5 Share

July 17, 2024

INGLÊS: at least I've tried it, it's IMPOSSIBLE to test FTP to add subcategories IMPOSSIBLE at least I can't do anything or there are few instructions PORTUGUÊS: pelo menos que tentei testa INVIÁVEL FTP para adicionar sub categorias IMPOSSÍVEL pelo menos não conseguir fazer nada ou tem poucas instruções

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry for the trouble you're facing with testing FTP for subcategories. Please reach out to our support team for detailed guidance. We're here to help!

5 / 5 Share

July 16, 2024

Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!

5 / 5 Share

July 8, 2024

Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.

Store

Unboxme

Using app

About 2 hours

Total reviews

7

Average rating

4.3

Developer Reply

We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!

5 / 5 Share

June 27, 2024

Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!

5 / 5 Share

Aug. 14, 2024

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!

5 / 5 Share

June 4, 2024

I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!

1 / 5 Share

May 27, 2024

this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 22, 2024

MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!

5 / 5 Share

May 17, 2024

I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.

Using app

22 days

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.

5 / 5 Share

May 10, 2024

Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.

5 / 5 Share

May 1, 2024

Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast. It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.

Store

Zailys

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're enjoying MESA and that our customer support has been helpful. Our live chat is available M-F from 9-5 PST, but we always strive to follow up on any off-hour support questions quickly. Reach out if you need anything!

5 / 5 Share

April 30, 2024

The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!

Store

Rothy's

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're always here if you need any additional help.

5 / 5 Share

April 12, 2024

We always get stellar support when we need something. Very good product and even better service.

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for the review! We’re thrilled to hear you’re enjoying MESA and our support team was able to help. Reach out anytime if you need anything else.

5 / 5 Share

April 8, 2024

The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.

5 / 5 Share

March 27, 2024

Very user-friendly design and fantastic customer service. Quick help and ease of use make it a must-have. Highly recommended!

Store

HawkAdz

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying MESA! Thank you for the positive review - we're always here to help.

5 / 5 Share

March 22, 2024

The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that our team could assist you and that you're saving time! Thank you for the positive feedback; we're here whenever you need us.

5 / 5 Share

March 11, 2024

Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site. And, if you ever get stuck, their support team is always super helpful.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that MESA has helped expand the possibilities of your store! Your success is always our top priority. Thank you for sharing, and if you need any further assistance, please don't hesitate to reach out.

5 / 5 Share

Feb. 26, 2024

Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!