MESA: Workflow Automation
AI automation platform for Shopify
Rating
4.8
feedback
146
chart
#438
All reviews
Review RSS Feed
Aug. 14, 2024
MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!
Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!
July 19, 2024
love the experience, easy and great support!
Thank you for the positive feedback!
July 16, 2024
Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!
July 8, 2024
Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!
June 27, 2024
Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.
Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!
Aug. 14, 2024
Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.
Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!
June 4, 2024
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
May 17, 2024
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
May 10, 2024
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
April 30, 2024
The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!
Thank you for the positive feedback! We're always here if you need any additional help.
April 12, 2024
We always get stellar support when we need something. Very good product and even better service.
Thank you for the review! We’re thrilled to hear you’re enjoying MESA and our support team was able to help. Reach out anytime if you need anything else.
April 8, 2024
The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.
Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.
March 22, 2024
The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!
We're glad to hear that our team could assist you and that you're saving time! Thank you for the positive feedback; we're here whenever you need us.
March 11, 2024
Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site. And, if you ever get stuck, their support team is always super helpful.
We're happy to hear that MESA has helped expand the possibilities of your store! Your success is always our top priority. Thank you for sharing, and if you need any further assistance, please don't hesitate to reach out.
Feb. 26, 2024
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
Jan. 29, 2024
Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business. Definitely recommend!
Thanks for taking the time to leave such a positive review! We're so happy to hear that you've had a great experience with our app and the support provided by our team. At MESA, we love to offer customized assistance to make sure your workflows are set up according to your unique business needs. Your recommendation means a lot to us and motivates us to keep doing our best. If you need further assistance or have any questions as you continue to use MESA, please feel free to let us know. We're always here to help you overcome your ecommerce operational challenges!
Jan. 26, 2024
Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes
We're thrilled Jordin could help with customizing your workflow! Thanks for sharing your experience. If you need any more help, just reach out.
Jan. 11, 2024
We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage currency differences but it's essentially one website. The system works, but the pricing sure doesn't. Almost $300 a month to add postcards to orders. There are other apps just as good for much less.
We're sorry the new pricing structure has impacted you this way, especially with your unique setup across multiple stores. We aim to offer value and understand your concerns. Let's discuss how we can make things work better for you. Could you reach out to our support? We're eager to explore options that might fit your needs better. Your feedback is crucial in helping us improve.
Jan. 10, 2024
Daniel W. was awesome getting me what I needed fast in a live chat! Couldn't recommend more.
Thank you for the 5-star review! We're glad Daniel was able to assist you with your needs. We're just a chat away if you need more support or tips.