All reviews

Rating Breakdown

  • 5
    95% (147 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2022

While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Easy enough to use with Step by step instructions. The team offer great support and have ben very responsive in getting everything set up

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 14, 2022

I'm a non-coder, and the app was a little confusing to me... definitely a learning curve and I expect I will get more comfortable with it. When I ran into issues though, customer service was on point. Thanks Daniel!

Using app

25 days

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 14, 2022

We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.

Using app

17 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 7, 2022

This app is absolutely fantastic. We have many products with color options and Shopify was unable to create enough variants for the options we offer. We use Infinite Options to solve this problem then integrate Mesa to help export all orders with these options to a Google Sheet in order to track production of these custom color pieces of gear. The customer service deserves special recognition as they have helped me build flows from start, taught me a lot about how to build them myself and then are happy to troubleshoot and refine the flow that I built out myself. I can't recommend this app enough if you want to get a better handle on your data from Shopify.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

We've only started using MESA, and learning a new app, especially one with so much functionality, can be a daunting experience. However, the folks at MESA are EXTREMELY helpful. They do not leave your side while you are setting up your workflows. There is a reason for so many 5 star reviews. ********************************* After using Mesa, Mesa Forms, and Infinite Options for a while now, I can say the team there still earns 5 stars with their customer service and troubleshooting a customization we asked for. They kept in touch at all junctures, gave timely updates when they said they would, and gave us high quality results as you would expect from a professional company. The Mesa team and products are a very solid choice for some fairly complex functionality you can add to your site.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Really robust set of triggers and actions that we couldn't find anywhere else. Plus their support staff is super helpful in getting things set up!

Using app

8 months

Total reviews

16

Average rating

5.0

4 / 5 Share

Oct. 27, 2022

Very useful app to automate based on many triggers but it still missing Google sheets reverse triggers and actions It has a very quick & supportive customer service team :)

Using app

12 months

Total reviews

9

Average rating

4.0

5 / 5 Share

Oct. 11, 2022

I really like this app. It helps us track the fulfillment of our store orders. Their customer support is a big PLUS coz they respond fast and accurately with any inquiries or help needed.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

started using this app and can't wait to see how easier it will make my life. One of the best support teams I have dealt with, very helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Amazing app! Its differential is having a team ready to create customized automations, according to your needs.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

This application saved significant development time. There are other services/apps that allow similar automation, but what separates MESA is ShopPads customer service. With other larger companies, you sometimes wait a week for technical help. ShopPad responds quickly and can even address complicated code questions if you decide to write custom code for their automation framework.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Super helpful and friendly team, responsive and quick with understanding the problem. I can highly recommend, also on the "Basic" plan.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

We use this app for different automations, which works very well. Easy to set up and helpful customer support team!

Store

Milla

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly. Highly recommend MESA!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Extremely helpful in setting up advanced Flows unavailable via Shopify Flow. Support team is exceptional- extremely helpful and responsive.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2022

Thank you MESA! I needed an inventory adjustment flow and auto meta field tagging flow. I have tried Mechanic, Arigato, and Shopify Flow Some didn't work and some we couldn't figure it out. MESA customer service was so helpful they set up the automation we needed for free in a couple of days. I have been on Shopify since 2018 and you can rarely see this good service. Very satisfied. Thank you, Alp

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

July 8, 2022

Simple and easy with great staff to help support you accomplish your goal. Lot's of integrations and tons of ways to customize.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Excelente aplicación. Me ha servido bastante para optimizar exportaciones de pedidos, tiene muchos campos que en otras aplicaciones no encontré. La integración es rápida y la aplicación es de muy amigable uso.

Using app

About 2 months

Total reviews

1

Average rating

5.0