MESA: Workflow Automation

We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!

The app is great to automate Shopify and Google sheets. Special thanks to Matt who really helped me a lot getting the best out of this app! :)

This app is a must for anyone wanting to automate using outside programs. It's like magic. Also, the customer service has been top notch. I've always had a dev available when needed and gotten a resolution fast! Thanks ShopPad!

I used this app to set up an automation to work in close coordination with our fraud detection application. Mesa customer support was amazing. They helped me get the automation up and running in a few hours. - I started my question on chat and then ironed it out over email. Thank you Mesa for saving us time and money!

Very good app and support team. They always find a way to make it work for us. Thank you for the help.

Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!

I have this app linked up with Tracktorpad to provide a first class tracking solution for my customers. We have added some additional custom statuses using the API available - Matt was fantastic in helping us set this up and I have no doubt it will massively drive down the number of queries we receive going forward given the functionality it adds to our site!

MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.

This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars

I can't say enough good about Mesa and their support staff in helping us get up and running with some super-efficient workflows to help us streamline and automate processes.

I have to admit, Mesa exceeded our expectations. In the masses of really useless apps with horrible support in the Shopify App-Store, this one here along with it's Team really stands out. The triggers are not that easy to setup for a beginner, but the Team is very quick to react and does the job for you, as long as you describe properly what you need. This is 5-Stars in all aspects!

The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through Mesa.

Needed something unique and technical done that was actually super necessary for my business and Matt from mesa was able to assist immediately. I was up and running within minutes.

Mesa helps us a lot with back-end automation. Everything works perfectly and stable. Got the prompt response from the support team to customize my automation. Highly recommended.

The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.

Need to make a thing do another thing? That's about as broad of a description as you need to work with MESA. I must say that my experience is something that I never expected. After reaching out to MESA to ask if a certain automation was possible, I was quickly given the golden ticket to solve one of my processes that takes us A LOT OF TIME. They even offered to build it for me, and at a ridiculously low price. To make it even better, it took only days to produce. I think more time was spent waiting for me to respond to emails than they spent working. That was refreshing. I'm excited for every future possibility we have using MESA. I haven't even figured out what all of the possibilities are yet, but I'm pretty sure they can do it.

Great app for streamlining processes. The support team were incredibly helpful in assisting with implementation.