Microsoft Channel

Aug. 19, 2020

Great app and helped me a lot. all clear. I can manage all my ads faster and easily. I can see all what I needs from my ads. Thank you

Aug. 11, 2020

Great customer service! Someone live to talk to instantly. No waiting 3 days for a phone call. Helped me with my issues.

Aug. 7, 2020

It Doesn´t work. Can´t connect to merchant center, products pending approval forever!

Aug. 2, 2020

Good . .

July 22, 2020

Easy to understand instruction, connections, etc It really takes the stress off for an easier simpler life. That

July 3, 2020

Have used Microsoft Advertising before and was quite pleased. App works well and quite a user-friendly interface.

July 3, 2020

I used this app for a lot of useful things that you would wanna know about, you should go try it out.

June 26, 2020

Absolutely the ultimate opportunity to share excellent beauty care enhancement products. The Beautiful you!

June 16, 2020

Amazing ads tools, really appreciated Microsoft efforts. This is most powerful marketing & ads tools my company used ever it's better than Adwords & Facebook

June 9, 2020

The product could be great. Pros - They add the conversion code for Bing Ads, so that you don't have to. They create the Product Feed and keep it up to date with Bing Ads - This is important. Con - For some reason, they need to add code to your home page that adds a few seconds to the load time. This is unacceptable. This is the reason that I have uninstalled it. It practically doubles my load time. You can check this on GtMetrix.

May 27, 2020

Don't you realize there is a whole world beyond US and Canada? When is this going to be rolled out to the UK or am I missing something?

April 30, 2020

App jerking me around from the start. Does not recognize my MS account, then when I sign up... says I have account that changed something and need to wait for some code... the usual time wasting BS apps have to avoid logic and ease. Stop testing on techies and test on real people!

Feb. 10, 2020

The app doesn't transfer the product types to source by categories. It is very inconvenient to have to manually add custom labels to categories the inventory.

Dec. 19, 2019

The Microsoft Advertising app has made search advertising so easy to bring my products from my Shopify storefront onto Bing! Upon signup all the heavy lifting is done for me from setting up and formatting my feeds all the way to the provided recommended bids and budgets necessary to get my shopping campaign up and running quickly and seamlessly to get my products in front my next potential customer. Thanks Microsoft!

Nov. 28, 2019

So far so good. Made a few sales already and had some great support from a Microsoft engineer. I was even called on the phone to ensure things were going OK.

Nov. 5, 2019

I to had issues on my first campaign. I contacted support and they helped me figure it out. If you get an error on your first campaign. Try to clear your browsers cash, use a different browser or use an incognito window. The Incognito Window worked for me.

Oct. 29, 2019

I keep trying to set up the app, and get the error message: Oops, Sorry. An error occurred while processing . . . I contacted Shopify and was told that it was a temporary error. I was then told a day later that all admin now had access. I guess that was all admin except for the others like me who are writing a similar review of this experience. The app is unusable. In addition, I have contacted the Microsoft Ads app developer, but have received no response, only a survey asking for our satisfaction.

Oct. 25, 2019

I have been trying to set this up for weeks and keep getting the error message "Oops, Sorry. An error occurred while processing your request, please retry or contact support team for help". I have tried reaching out to support through the Shopify app, through Micorosft Ads support number, and through their live chat and each time nothing gets accomplished.

Nov. 1, 2019

When creating my first campaign, I have to connect my Microsoft advertising account. After doing that, I get an error "Merchant Center account does not exist" even though I have one and was already logged into it. Update1: The update was failing due to 'duplicate name' issue. When I changed the name inside the Shopify app process, I was able to Save Changes. But now I have two stores... the newest one being empty. So the connection was not made to my existing store, despite the MS teaser: "This step will either connect to an existing store if domains match, or create a new store for you based on your Shopify domain." Update2: MS is not able to merge the new store with the old store. Since my product catalog is loaded and ads are already running on the old store, I don't see the need to chase this rabbit further. Upgrading the review to 2 stars because support has been responsive (every other day email), but I don't see how this app makes life easier. You still have to set up a bunch of things inside the Merchant Center. The integration could be much smoother.

Oct. 17, 2019

I have been wanting to try Bing ads for quite some time. I didn't want to pay another app to manage the feed. This did the trick. That being said since the app is new, I had a few problems integrating it. I called Microsoft Ads and they worked with me to set everything up. I would suggest that if you add this app to your store that you call Microsoft ads to have them help. Now that it is working properly, my products are in their Merchant Center and I am running ads. (And the integration/connection is free.)