All reviews

Rating Breakdown

  • 5
    56% (178 ratings)
  • 4
    10% (33 ratings)
  • 3
    3% (9 ratings)
  • 2
    3% (9 ratings)
  • 1
    27% (86 ratings)

Reviews with Text

  • 72% (228)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 9, 2024

I wish I can give 0 to this channel. none sense!! greedy !!! they offer the free listing tab, and when i click on it, I don't see my products. this channel is strange and useless. what a shame

Using app

Almost 4 years

Total reviews

9

Average rating

1.4

Developer Reply

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.

1 / 5 Share

July 9, 2024

Update: I have now spent several hours appealing and calling support. They don't have any real people that work in the department. I would watch out for this app because they are taking a copy of your entire product catalog before they have even verified the account, and in my case they will not even get me a person to talk to. I feel like my data has been stolen from me and there is no one to talk to. I'm not sure what is going on with this app. I setup everything and followed the directions exactly. Right after the account is setup I get an email saying the account is suspended and blocked for unusual activity... This is before I have even done anything at all other than to add a credit card to the account. It says that 1,000 plus variants are submitted and pending but if I click on anything in the account it says my access is blocked. I submitted some kind of appeal not sure what it was where it asked for my business documents. I get a response from support suggesting it will take 10 business days. This is just a time waster. Use Google Shopping and don't waste your time. The support wasted another 20 minutes without any result or changes. I will update my review if and when I can get the products to show up. I have no idea why they would do this when I followed the directions each step exactly! I also had a personal merchant account that I can access under my account without any problems. I am a shopify store with your Microsoft app... what in the world is the problem?

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

1 / 5 Share

July 5, 2024

Hi there, I wondering why our Microsoft Channel are not working and didn't show up all of our product

Using app

Over 1 year

Total reviews

9

Average rating

4.0

Developer Reply

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.

5 / 5 Share

July 3, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

4 / 5 Share

June 26, 2024

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

5 / 5 Share

June 22, 2024

The App was easy to setup and I am looking forward to making sales without having to buy paid ads because I am not making any sales as yet being a new store. It's nice to discover that I can sell on major market places without the hassle of creating and listing products individually on each platform.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

5 / 5 Share

June 18, 2024

Store

Azoroh

Using app

6 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

4 / 5 Share

June 15, 2024

slightly difficult to understand but still decent

Using app

Over 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

3 / 5 Share

June 9, 2024

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.

5 / 5 Share

June 6, 2024

Store

Bubbu

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].

4 / 5 Share

June 4, 2024

Once I got it set up it worked well. They did ask for additional documentation and having 3/5 day lead time to have your product feed approved seems a bit long. Also it’s unclear which of your assets get used initially . Over time it becomes more clear - it does require patience.

Using app

6 days

Total reviews

7

Average rating

3.6

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

1 / 5 Share

June 2, 2024

The app is good in theory, but terrible in practice. While I was able to install the app, it wouldn't let me create a Microsoft Advertising Account. As someone who has used Google for many years with zero issues, I see why Microsoft Ads get such a bad rap. I'm going back to Google and never looking back.

Using app

About 1 hour

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.

5 / 5 Share

May 28, 2024

The live support really helps my setup.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

3 / 5 Share

May 27, 2024

still early to say....seems user friendly and simple to follow initially, yet hard to tell.

Using app

6 months

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.

4 / 5 Share

May 25, 2024

It was easy to set up but beware that they might send you some scary message along the way to getting approved. They told me that I committed some serious infractions and violated all sorts of rules. I contacted support and they said that was normal for new accounts. They did end up approving me after a few days. If this happens to you it is probably nothing to worry about - just know this because it really was a pretty scary and threatening email they sent.

Using app

6 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

5 / 5 Share

May 17, 2024

It was one of the easier apps to use.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

5 / 5 Share

May 15, 2024

Easy to use

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

5 / 5 Share

May 12, 2024

I have only used it a few times so I'm excited to get it going again!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.

5 / 5 Share

May 3, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

1 / 5 Share

May 2, 2024

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service. disapointing service and they made sure to finish with a bang.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.