Microsoft Channel

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected. Can anyone tell me if this is still being integrated or perhaps I have a bug?

March 14, 2024

Easy peasey

March 13, 2024

The customer service is way above competitors especially getting personal support from a real person

March 7, 2024

I've also got suspended right after registration. Worst app ever. Now I'm under appeal.

March 7, 2024

March 2, 2024

May 27, 2024

Very easy to use and set up

Feb. 8, 2024

This sales channel is terrible. It consistently has problems. Right now, my account is suspended because I violated an egregious policy. This came as a total surprise because I haven't run any ad campaigns on this channel since last year. Moreover, the ad credits they provide always come with hidden stipulations that only the backoffice can see. Here's a tip: If you're trying to get ad credits, make sure to spend through your Expert account. I learned the hard way.

Feb. 5, 2024

I made one sale recently soon after signup.

Feb. 4, 2024

Feb. 1, 2024

This app worked smoothly for me. It was accurate and very user friendly. I had an existing Microsoft ads account and merchant center. Everything connected and was in sync with no problems at all. I would definitely recommend this app.

Jan. 31, 2024

Jan. 28, 2024

Jan. 24, 2024

Got suspended right after registration. Worst channel ever. And suspension upheld after appeal. Waste of time.

Jan. 11, 2024

Jan. 9, 2024

Hello esteemed authorities, I became a member of your platform not long ago. Shortly after, I received an email confirming my membership. Due to a busy period, it took me 2-3 days before I had the chance to explore and learn about your platform. When I logged in, I was shocked to find out that my membership had been banned simply because I joined your platform. I was greatly surprised and saddened by the closure of my account just because I signed up to advertise on Microsoft. I reached out to your employee, DONNA, through the support section. I've been trying to explain the situation to her for a week. I explained that I had only signed up, that my membership was approved initially, but then, without even using your platform, it was banned after 2-3 days. I provided all our company documents and other necessary information. However, this person named DONNA didn't read any of my messages; she didn't even see what I had written. All she did was send me standard automated emails. No matter what I did, I couldn't reach her or make her understand my problem. It seemed she was doing everything possible not to help but rather to cause more harm. This situation is distressing. Until now, we've been officially conducting business in the US, selling products, obtaining approvals from Google and similar social networks, and getting approvals from US banks. But for some reason, we can't get approval from you. This is truly beyond belief. Your support team sends us standard emails without bothering to read our messages. I don't think Microsoft can be such a simple organization. I'm looking for someone who is an expert in this matter and can assist me. I hope this message reaches the right individuals, and my account, closed merely for signing up, is reopened.

Jan. 4, 2024

Jan. 1, 2024

Dec. 31, 2023

Awesome...go Team Microsoft its faster than Google!

Dec. 29, 2023