Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
3.7
feedback
320
chart
#2,556
All reviews
Review RSS Feed
Jan. 9, 2024
Hello esteemed authorities, I became a member of your platform not long ago. Shortly after, I received an email confirming my membership. Due to a busy period, it took me 2-3 days before I had the chance to explore and learn about your platform. When I logged in, I was shocked to find out that my membership had been banned simply because I joined your platform. I was greatly surprised and saddened by the closure of my account just because I signed up to advertise on Microsoft. I reached out to your employee, DONNA, through the support section. I've been trying to explain the situation to her for a week. I explained that I had only signed up, that my membership was approved initially, but then, without even using your platform, it was banned after 2-3 days. I provided all our company documents and other necessary information. However, this person named DONNA didn't read any of my messages; she didn't even see what I had written. All she did was send me standard automated emails. No matter what I did, I couldn't reach her or make her understand my problem. It seemed she was doing everything possible not to help but rather to cause more harm. This situation is distressing. Until now, we've been officially conducting business in the US, selling products, obtaining approvals from Google and similar social networks, and getting approvals from US banks. But for some reason, we can't get approval from you. This is truly beyond belief. Your support team sends us standard emails without bothering to read our messages. I don't think Microsoft can be such a simple organization. I'm looking for someone who is an expert in this matter and can assist me. I hope this message reaches the right individuals, and my account, closed merely for signing up, is reopened.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
Jan. 4, 2024
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Jan. 1, 2024
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Dec. 31, 2023
Awesome...go Team Microsoft its faster than Google!
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Dec. 29, 2023
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Dec. 26, 2023
Products sync with fewer problems.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Dec. 10, 2023
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Dec. 5, 2023
I like Microsoft better that any other ad
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Dec. 1, 2023
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Nov. 27, 2023
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Nov. 17, 2023
C'est compliqué, mais ca a l air professionel
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Nov. 14, 2023
I believe Microsoft Channel will be an invaluable partner to my success!
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Nov. 14, 2023
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Nov. 11, 2023
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Nov. 21, 2023
It’s easier to use than Google but I don’t know if you get the same amount of product exposure as Google
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Oct. 31, 2023
you didn't reject my products like google did
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Oct. 18, 2023
We have been unable to get more than 1 product out of our entire catalog published and active, with no warnings or rejected products, and have been unable to generate any sales, despite excellent success with google ads. Not sure what the problem is, but the product sync does not seem to work for us, which is crucial, so our campaigns can only advertise one of our 100+ products. Wasted a lot of money paying for $20 + per day campaigns that resulted in no sales.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Oct. 17, 2023
Very easy to set up. Overall good experience so far.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Oct. 16, 2023
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
Oct. 16, 2023
thanks
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].